IDEAS home Printed from https://ideas.repec.org/a/spr/operea/v20y2020i4d10.1007_s12351-018-0407-0.html
   My bibliography  Save this article

Equilibrium joining strategies in the Mn/G/1 queue with server breakdowns and repairs

Author

Listed:
  • Sheng Zhu

    (Beijing Jiaotong University
    Henan Polytechnic University)

  • Jinting Wang

    (Beijing Jiaotong University)

  • Bin Liu

    (Anhui Jianzhu University)

Abstract

This paper considers an almost observable unreliable $$M_{n}{/}G{/}1$$ M n / G / 1 queueing system in which the arriving customers can observe the queue length upon their arrivals but not the state of the server. The arrival rates are state-dependent and the server is subject to breakdowns when it works. The lifetime of the server and the repair time are independent, and they follow two different general distributions. To obtain the steady-state queue length distribution, we present an auxiliary system called modified $$M_{n}{/}G{/}1$$ M n / G / 1 queueing system. Comparing the unreliable system with the modified system, we derive the steady-state queue length distributions at the arrival instant of a tagged customer. Moreover, we study customers’ equilibrium joining strategies based on a nonlinear waiting cost function. These results provide managerial insights into strategic behaviors of customers.

Suggested Citation

  • Sheng Zhu & Jinting Wang & Bin Liu, 2020. "Equilibrium joining strategies in the Mn/G/1 queue with server breakdowns and repairs," Operational Research, Springer, vol. 20(4), pages 2163-2187, December.
    • Handle: RePEc:spr:operea:v:20:y:2020:i:4:d:10.1007_s12351-018-0407-0
    DOI: 10.1007/s12351-018-0407-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12351-018-0407-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12351-018-0407-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Harrison White & Lee S. Christie, 1958. "Queuing with Preemptive Priorities or with Breakdown," Operations Research, INFORMS, vol. 6(1), pages 79-95, February.
    2. A. Krishnamoorthy & P. Pramod & S. Chakravarthy, 2014. "Queues with interruptions: a survey," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 22(1), pages 290-320, April.
    3. Antonis Economou & Spyridoula Kanta, 2011. "Equilibrium customer strategies and social–profit maximization in the single‐server constant retrial queue," Naval Research Logistics (NRL), John Wiley & Sons, vol. 58(2), pages 107-122, March.
    4. I. Atencia, 2015. "A discrete-time queueing system with server breakdowns and changes in the repair times," Annals of Operations Research, Springer, vol. 235(1), pages 37-49, December.
    5. Kerner, Yoav, 2011. "Equilibrium joining probabilities for an M/G/1 queue," Games and Economic Behavior, Elsevier, vol. 71(2), pages 521-526, March.
    6. Vinck, Bart & Bruneel, Herwig, 2006. "System delay versus system content for discrete-time queueing systems subject to server interruptions," European Journal of Operational Research, Elsevier, vol. 175(1), pages 362-375, November.
    7. Pengfei Guo & Paul Zipkin, 2007. "Analysis and Comparison of Queues with Different Levels of Delay Information," Management Science, INFORMS, vol. 53(6), pages 962-970, June.
    8. Refael Hassin & Moshe Haviv, 2002. "Nash Equilibrium and Subgame Perfection in Observable Queues," Annals of Operations Research, Springer, vol. 113(1), pages 15-26, July.
    9. I. Atencia & P. Moreno, 2006. "A Discrete-Time Geo/ G/1 retrial queue with the server subject to starting failures," Annals of Operations Research, Springer, vol. 141(1), pages 85-107, January.
    10. Naor, P, 1969. "The Regulation of Queue Size by Levying Tolls," Econometrica, Econometric Society, vol. 37(1), pages 15-24, January.
    11. I. L. Mitrany & B. Avi-Itzhak, 1968. "A Many-Server Queue with Service Interruptions," Operations Research, INFORMS, vol. 16(3), pages 628-638, June.
    12. Pengfei Guo & Refael Hassin, 2011. "Strategic Behavior and Social Optimization in Markovian Vacation Queues," Operations Research, INFORMS, vol. 59(4), pages 986-997, August.
    13. Quan-Lin Li & Yu Ying & Yiqiang Zhao, 2006. "A BMAP/G/1 Retrial Queue with a Server Subject to Breakdowns and Repairs," Annals of Operations Research, Springer, vol. 141(1), pages 233-270, January.
    14. I. Atencia & G. Bouza & P. Moreno, 2008. "An M [X] /G/1 retrial queue with server breakdowns and constant rate of repeated attempts," Annals of Operations Research, Springer, vol. 157(1), pages 225-243, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Madhu Jain & Sandeep Kaur & Parminder Singh, 2021. "Supplementary variable technique (SVT) for non-Markovian single server queue with service interruption (QSI)," Operational Research, Springer, vol. 21(4), pages 2203-2246, December.
    2. Opher Baron & Antonis Economou & Athanasia Manou, 2022. "Increasing social welfare with delays: Strategic customers in the M/G/1 orbit queue," Production and Operations Management, Production and Operations Management Society, vol. 31(7), pages 2907-2924, July.
    3. Olga Boudali & Antonis Economou, 2013. "The effect of catastrophes on the strategic customer behavior in queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(7), pages 571-587, October.
    4. Athanasia Manou & Antonis Economou & Fikri Karaesmen, 2014. "Strategic Customers in a Transportation Station: When Is It Optimal to Wait?," Operations Research, INFORMS, vol. 62(4), pages 910-925, August.
    5. B. Krishna Kumar & R. Rukmani & A. Thanikachalam & V. Kanakasabapathi, 2018. "Performance analysis of retrial queue with server subject to two types of breakdowns and repairs," Operational Research, Springer, vol. 18(2), pages 521-559, July.
    6. Olga Bountali & Antonis Economou, 2019. "Strategic customer behavior in a two-stage batch processing system," Queueing Systems: Theory and Applications, Springer, vol. 93(1), pages 3-29, October.
    7. Samira Taleb & Amar Aissani, 2016. "Preventive maintenance in an unreliable M/G/1 retrial queue with persistent and impatient customers," Annals of Operations Research, Springer, vol. 247(1), pages 291-317, December.
    8. Wang, Jinting & Zhang, Feng, 2013. "Strategic joining in M/M/1 retrial queues," European Journal of Operational Research, Elsevier, vol. 230(1), pages 76-87.
    9. Pedram Sahba & Bariş Balciog̃lu & Dragan Banjevic, 2013. "Analysis of the finite‐source multiclass priority queue with an unreliable server and setup time," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(4), pages 331-342, June.
    10. Xianyue Shi & Liwei Liu, 2023. "Equilibrium Joining Strategies in the Retrial Queue with Two Classes of Customers and Delayed Vacations," Methodology and Computing in Applied Probability, Springer, vol. 25(2), pages 1-27, June.
    11. Olga Bountali & Apostolos Burnetas & Lerzan Örmeci, 2022. "Join, balk, or jettison? The effect of flexibility and ranking knowledge in systems with batch arrivals," Production and Operations Management, Production and Operations Management Society, vol. 31(9), pages 3505-3524, September.
    12. Guo, Pengfei & Hassin, Refael, 2012. "Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers," European Journal of Operational Research, Elsevier, vol. 222(2), pages 278-286.
    13. Zhongbin Wang & Yunan Liu & Lei Fang, 2022. "Pay to activate service in vacation queues," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2609-2627, June.
    14. Apostolos Burnetas & Antonis Economou & George Vasiliadis, 2017. "Strategic customer behavior in a queueing system with delayed observations," Queueing Systems: Theory and Applications, Springer, vol. 86(3), pages 389-418, August.
    15. Zhang, Zhe George & Yin, Xiaoling, 2021. "Information and pricing effects in two-tier public service systems," International Journal of Production Economics, Elsevier, vol. 231(C).
    16. Pedram Sahba & Barış Balcıog̃lu & Dragan Banjevic, 2022. "The impact of disruption characteristics on the performance of a server," Annals of Operations Research, Springer, vol. 317(1), pages 239-252, October.
    17. Pengfei Guo & Zhe George Zhang, 2013. "Strategic Queueing Behavior and Its Impact on System Performance in Service Systems with the Congestion-Based Staffing Policy," Manufacturing & Service Operations Management, INFORMS, vol. 15(1), pages 118-131, September.
    18. Bountali, Olga & Economou, Antonis, 2017. "Equilibrium joining strategies in batch service queueing systems," European Journal of Operational Research, Elsevier, vol. 260(3), pages 1142-1151.
    19. Boudali, Olga & Economou, Antonis, 2012. "Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes," European Journal of Operational Research, Elsevier, vol. 218(3), pages 708-715.
    20. Zhen Wang & Liwei Liu & Yiqiang Q. Zhao, 2022. "Equilibrium customer and socially optimal balking strategies in a constant retrial queue with multiple vacations and N-policy," Journal of Combinatorial Optimization, Springer, vol. 43(4), pages 870-908, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:operea:v:20:y:2020:i:4:d:10.1007_s12351-018-0407-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.