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Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes

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  • Boudali, Olga
  • Economou, Antonis

Abstract

We consider a Markovian queue subject to Poisson generated catastrophes. Whenever a catastrophe occurs, all customers are forced to abandon the system, the server is rendered inoperative and an exponential repair time is set on. We assume that the arriving customers decide whether to join the system or balk, based on a natural reward-cost structure. We study the balking behavior of the customers and derive the corresponding Nash equilibrium and social optimal strategies.

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  • Boudali, Olga & Economou, Antonis, 2012. "Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes," European Journal of Operational Research, Elsevier, vol. 218(3), pages 708-715.
    • Handle: RePEc:eee:ejores:v:218:y:2012:i:3:p:708-715
    DOI: 10.1016/j.ejor.2011.11.043
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    Cited by:

    1. Wang, Jinting & Zhang, Feng, 2013. "Strategic joining in M/M/1 retrial queues," European Journal of Operational Research, Elsevier, vol. 230(1), pages 76-87.
    2. Olga Bountali & Antonis Economou, 2019. "Strategic customer behavior in a two-stage batch processing system," Queueing Systems: Theory and Applications, Springer, vol. 93(1), pages 3-29, October.
    3. Olga Bountali & Antonis Economou, 2019. "Equilibrium threshold joining strategies in partially observable batch service queueing systems," Annals of Operations Research, Springer, vol. 277(2), pages 231-253, June.
    4. Wang, Jinting & Zhang, Xuelu & Huang, Ping, 2017. "Strategic behavior and social optimization in a constant retrial queue with the N-policy," European Journal of Operational Research, Elsevier, vol. 256(3), pages 841-849.
    5. Hanukov, Gabi & Avinadav, Tal & Chernonog, Tatyana & Yechiali, Uri, 2020. "A service system with perishable products where customers are either fastidious or strategic," International Journal of Production Economics, Elsevier, vol. 228(C).
    6. Ziani, Sofiane & Rahmoune, Fazia & Radjef, Mohammed Said, 2015. "Customers’ strategic behavior in batch arrivals M2/M/1 queue," European Journal of Operational Research, Elsevier, vol. 247(3), pages 895-903.
    7. Zhou, Wenhui & Lian, Zhaotong & Wu, Jinbiao, 2014. "When should service firms provide free experience service?," European Journal of Operational Research, Elsevier, vol. 234(3), pages 830-838.
    8. Xia, Li, 2014. "Service rate control of closed Jackson networks from game theoretic perspective," European Journal of Operational Research, Elsevier, vol. 237(2), pages 546-554.
    9. Ye Jingjing & Liu Liwei & Jiang Tao, 2016. "Analysis of a Single-Sever Queue with Disasters and Repairs Under Bernoulli Vacation Schedule," Journal of Systems Science and Information, De Gruyter, vol. 4(6), pages 547-559, December.
    10. Feray Tunçalp & Lerzan Örmeci & Evrim D. Güneş, 2024. "Capacity allocation in a two-channel service system from a social planner’s perspective," Queueing Systems: Theory and Applications, Springer, vol. 108(1), pages 185-213, October.
    11. Zaiming Liu & Can Cao & Shan Gao, 2019. "Equilibrium Joining Strategies in the Geo / Geo K /1 Queueing System," Mathematics, MDPI, vol. 7(11), pages 1-16, November.
    12. Knight, Vincent A. & Harper, Paul R., 2013. "Selfish routing in public services," European Journal of Operational Research, Elsevier, vol. 230(1), pages 122-132.
    13. P. Vijaya Laxmi & E. Girija Bhavani, 2024. "Strategic behavior of customers in a second optional service queue with service interruptions," OPSEARCH, Springer;Operational Research Society of India, vol. 61(2), pages 762-784, June.
    14. Zhang Xiaoyan & Liu Liwei & Jiang Tao, 2015. "Analysis of an M/G/1 Stochastic Clearing Queue in a 3-Phase Environment," Journal of Systems Science and Information, De Gruyter, vol. 3(4), pages 374-384, August.
    15. Gopinath Panda & Veena Goswami, 2022. "Equilibrium Joining Strategies of Positive Customers in a Markovian Queue with Negative Arrivals and Working Vacations," Methodology and Computing in Applied Probability, Springer, vol. 24(3), pages 1439-1466, September.
    16. Bountali, Olga & Economou, Antonis, 2017. "Equilibrium joining strategies in batch service queueing systems," European Journal of Operational Research, Elsevier, vol. 260(3), pages 1142-1151.
    17. Nitin Kumar & U. C. Gupta, 2020. "Analysis of batch Bernoulli process subject to discrete-time renewal generated binomial catastrophes," Annals of Operations Research, Springer, vol. 287(1), pages 257-283, April.
    18. Shone, Rob & Knight, Vincent A. & Williams, Janet E., 2013. "Comparisons between observable and unobservable M/M/1 queues with respect to optimal customer behavior," European Journal of Operational Research, Elsevier, vol. 227(1), pages 133-141.
    19. Olga Boudali & Antonis Economou, 2013. "The effect of catastrophes on the strategic customer behavior in queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(7), pages 571-587, October.

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