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Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes

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  • Boudali, Olga
  • Economou, Antonis

Abstract

We consider a Markovian queue subject to Poisson generated catastrophes. Whenever a catastrophe occurs, all customers are forced to abandon the system, the server is rendered inoperative and an exponential repair time is set on. We assume that the arriving customers decide whether to join the system or balk, based on a natural reward-cost structure. We study the balking behavior of the customers and derive the corresponding Nash equilibrium and social optimal strategies.

Suggested Citation

  • Boudali, Olga & Economou, Antonis, 2012. "Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes," European Journal of Operational Research, Elsevier, vol. 218(3), pages 708-715.
  • Handle: RePEc:eee:ejores:v:218:y:2012:i:3:p:708-715
    DOI: 10.1016/j.ejor.2011.11.043
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    Cited by:

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    4. Wang, Jinting & Zhang, Feng, 2013. "Strategic joining in M/M/1 retrial queues," European Journal of Operational Research, Elsevier, vol. 230(1), pages 76-87.
    5. Zhang Xiaoyan & Liu Liwei & Jiang Tao, 2015. "Analysis of an M/G/1 Stochastic Clearing Queue in a 3-Phase Environment," Journal of Systems Science and Information, De Gruyter, vol. 3(4), pages 374-384, August.
    6. Olga Bountali & Antonis Economou, 2019. "Strategic customer behavior in a two-stage batch processing system," Queueing Systems: Theory and Applications, Springer, vol. 93(1), pages 3-29, October.
    7. Olga Bountali & Antonis Economou, 2019. "Equilibrium threshold joining strategies in partially observable batch service queueing systems," Annals of Operations Research, Springer, vol. 277(2), pages 231-253, June.
    8. Wang, Jinting & Zhang, Xuelu & Huang, Ping, 2017. "Strategic behavior and social optimization in a constant retrial queue with the N-policy," European Journal of Operational Research, Elsevier, vol. 256(3), pages 841-849.
    9. Gopinath Panda & Veena Goswami, 2022. "Equilibrium Joining Strategies of Positive Customers in a Markovian Queue with Negative Arrivals and Working Vacations," Methodology and Computing in Applied Probability, Springer, vol. 24(3), pages 1439-1466, September.
    10. Hanukov, Gabi & Avinadav, Tal & Chernonog, Tatyana & Yechiali, Uri, 2020. "A service system with perishable products where customers are either fastidious or strategic," International Journal of Production Economics, Elsevier, vol. 228(C).
    11. Ziani, Sofiane & Rahmoune, Fazia & Radjef, Mohammed Said, 2015. "Customers’ strategic behavior in batch arrivals M2/M/1 queue," European Journal of Operational Research, Elsevier, vol. 247(3), pages 895-903.
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    15. Ye Jingjing & Liu Liwei & Jiang Tao, 2016. "Analysis of a Single-Sever Queue with Disasters and Repairs Under Bernoulli Vacation Schedule," Journal of Systems Science and Information, De Gruyter, vol. 4(6), pages 547-559, December.
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