IDEAS home Printed from https://ideas.repec.org/a/spr/nathaz/v114y2022i1d10.1007_s11069-022-05402-y.html
   My bibliography  Save this article

Comprehension and appropriateness of complex mobile pictographs for crisis communication

Author

Listed:
  • Nuwan Waidyanatha

    (Sahana Software Foundation—Research and Action)

  • Lutz Frommberger

    (Sahana Software Foundation—Research and Action)

Abstract

In crisis situations, illiterates and people with other linguistic challenges are unable to understand text messages to inform or be informed of a situation. Pictographic interfaces have been proposed as a solution for empowering these marginalized and vulnerable populations, including elderly, people with disabilities, and foreigners. In this paper, we follow up on previous work and investigate the comprehensibility and appropriateness of prototypical complex alerting and reporting pictographs. We present results of a field study with illiterate people in Sri Lanka and the Philippines. We show that complex representations can very well be understood with respect to incident and severity, especially if context objects are shown. Additionally, we identify several aspects where further research is needed. We discuss the findings and propose further steps toward designing pictograph-based communication, especially on mobile devices.

Suggested Citation

  • Nuwan Waidyanatha & Lutz Frommberger, 2022. "Comprehension and appropriateness of complex mobile pictographs for crisis communication," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 114(1), pages 583-604, October.
    • Handle: RePEc:spr:nathaz:v:114:y:2022:i:1:d:10.1007_s11069-022-05402-y
    DOI: 10.1007/s11069-022-05402-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11069-022-05402-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11069-022-05402-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sally Maitlis & Scott Sonenshein, 2010. "Sensemaking in Crisis and Change: Inspiration and Insights From Weick (1988)," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 551-580, May.
    2. Anne Ballantyne & Victoria Wibeck & Tina-Simone Neset, 2016. "Images of climate change – a pilot study of young people’s perceptions of ICT-based climate visualization," Climatic Change, Springer, vol. 134(1), pages 73-85, January.
    3. Gisela Wachinger & Ortwin Renn & Chloe Begg & Christian Kuhlicke, 2013. "The Risk Perception Paradox—Implications for Governance and Communication of Natural Hazards," Risk Analysis, John Wiley & Sons, vol. 33(6), pages 1049-1065, June.
    4. Sheng-Cheng Huang & Randolph G. Bias & David Schnyer, 2015. "How are icons processed by the brain? Neuroimaging measures of four types of visual stimuli used in information systems," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(4), pages 702-720, April.
    5. Anne Gammelgaard Ballantyne & Victoria Wibeck & Tina-Simone Neset, 2016. "Images of climate change – a pilot study of young people’s perceptions of ICT-based climate visualization," Climatic Change, Springer, vol. 134(1), pages 73-85, January.
    6. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Boubaker, Sabri & Liu, Pei-Zhi & Ren, Yi-Shuai & Ma, Chao-Qun, 2024. "Do anti-corruption campaigns affect corporate environmental responsibility? Evidence from China," International Review of Financial Analysis, Elsevier, vol. 91(C).
    2. Guiette, Alain & Vandenbempt, Koen, 2017. "Change managerialism and micro-processes of sensemaking during change implementation," Scandinavian Journal of Management, Elsevier, vol. 33(2), pages 65-81.
    3. Sevda Helpap & Sigrid Bekmeier-Feuerhahn & Luisa Pinkernelle, 2018. "Ambivalenzen in organisationalen Veränderungen [Ambivalence in Organizational Change]," Schmalenbach Journal of Business Research, Springer, vol. 70(3), pages 209-241, August.
    4. Miguel Alberto Gomez & Eula Bianca Villar, 2018. "Fear, Uncertainty, and Dread: Cognitive Heuristics and Cyber Threats," Politics and Governance, Cogitatio Press, vol. 6(2), pages 61-72.
    5. Lionel Garreau & Serge Perrot, 2012. "Comprendre la dynamique de la socialisation organisationnelle: Une approche par le sensemaking," Post-Print halshs-00949067, HAL.
    6. Loréa Baïada-Hirèche & Lionel Garreau, 2014. "Exploring the dynamics of ethical judgment : the sensemaking-based evolution model," Post-Print halshs-01009708, HAL.
    7. Joep P. Cornelissen, 2012. "Sensemaking Under Pressure: The Influence of Professional Roles and Social Accountability on the Creation of Sense," Organization Science, INFORMS, vol. 23(1), pages 118-137, February.
    8. Niyati Kataria & Glen Kreiner & Elaine Hollensbe & Mathew L Sheep & Jeff Stambaugh, 2018. "The catalytic role of emotions in sensemaking: Evidence from the blogosphere," Australian Journal of Management, Australian School of Business, vol. 43(3), pages 456-475, August.
    9. Allard-Poesi, Florence, 2015. "Dancing in the dark: Making sense of managerial roles during strategic conversations," Scandinavian Journal of Management, Elsevier, vol. 31(3), pages 338-350.
    10. Ronit Yitshaki & Fredric Kropp & Benson Honig, 2022. "The Role of Compassion in Shaping Social Entrepreneurs’ Prosocial Opportunity Recognition," Journal of Business Ethics, Springer, vol. 179(2), pages 617-647, August.
    11. Svensson, Martin & Hällgren, Markus, 2018. "Sensemaking in sensory deprived settings: The role of non-verbal auditory cues for emergency assessment," European Management Journal, Elsevier, vol. 36(3), pages 306-318.
    12. Yoo Jung Ha, 2021. "Foreign multinational enterprises and eco-innovation in local firms: the effect of imitation," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 488-517, September.
    13. Rochelle Davidson Mhonde & Breonna Riddick & Aayushi Hingle & Cameron Shaw & Danielle Rudes & Harold Pollack & John Schneider & Xiaoquan Zhao & Faye S. Taxman, 2022. "“I Just Don’t Know What to Believe”: Sensemaking during the COVID-19 Pandemic among Criminal Legal Involved Communities," IJERPH, MDPI, vol. 19(22), pages 1-17, November.
    14. Dacy Câmara Lobosco & Paulo Victor Rodrigues Carvalho, 2023. "Transforming Sensemaking and Perceptions on Meteorological Data to Inform Emergency Decision-Making," Group Decision and Negotiation, Springer, vol. 32(2), pages 469-502, April.
    15. Zedong Yang & Hui Sun & Weipeng Yuan & Xuechao Xia, 2022. "The Spatial Pattern of the Prefecture-Level Carbon Emissions and Its Spatial Mismatch in China with the Level of Economic Development," Sustainability, MDPI, vol. 14(16), pages 1-20, August.
    16. Eero Vaara & Andrea Whittle, 2022. "Common Sense, New Sense or Non‐Sense? A Critical Discursive Perspective on Power in Collective Sensemaking," Journal of Management Studies, Wiley Blackwell, vol. 59(3), pages 755-781, May.
    17. Genevieve Musca & Marie Perez & Linda Rouleau & Yvonne Giordano, 2010. ""Extreme" Organizational Ethnography: The Case of the Darwin Expedition in Patagonia," Post-Print halshs-00470018, HAL.
    18. Sari Mansour & Malik Faisal Azeem & Maureen Dollard & Rachael Potter, 2022. "How Psychosocial Safety Climate Helped Alleviate Work Intensification Effects on Presenteeism during the COVID-19 Crisis? A Moderated Mediation Model," IJERPH, MDPI, vol. 19(20), pages 1-18, October.
    19. Fengxiu Zhang, 2022. "Not all extreme weather events are equal: Impacts on risk perception and adaptation in public transit agencies," Climatic Change, Springer, vol. 171(1), pages 1-21, March.
    20. Julia Balogun & Jean M. Bartunek & Boram Do, 2015. "Senior Managers’ Sensemaking and Responses to Strategic Change," Organization Science, INFORMS, vol. 26(4), pages 960-979, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:nathaz:v:114:y:2022:i:1:d:10.1007_s11069-022-05402-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.