IDEAS home Printed from https://ideas.repec.org/a/spr/joiaen/v9y2020i1d10.1186_s13731-020-00135-3.html
   My bibliography  Save this article

Theoretical background of innovation in services in small and medium-sized enterprises: literature mapping

Author

Listed:
  • Saymon Ricardo Oliveira Sousa

    (Federal University of Santa Maria – UFSM
    Federal University of Santa Maria, UFSM)

  • Wesley Vieira Silva

    (Federal University of Santa Maria – UFSM)

  • Claudimar Pereira Veiga

    (Federal University of Parana – UFPR)

  • Roselaine Ruviaro Zanini

    (Federal University of Santa Maria – UFSM)

Abstract

The aim of this study was to map the innovation of services in small and medium-sized enterprises, as reported on the Web of Science and SCOPUS databases, using a structured review, involving 121 papers published between 1946 and 2019. There has been an increase in the number of studies in recent years, covering 23 countries on six continents, with the UK representing 48.78% of the studies. Patterns in the use of methods applied in research were identified, as well as a conceptual structure of the field. The main areas of science were finance, marketing, energy, and green engineering. The study makes an original contribution to the literature, highlighting the interest in the expansion of knowledge among the academic community, in addition to enabling a deeper analysis of the relation between the evaluated constructs.

Suggested Citation

  • Saymon Ricardo Oliveira Sousa & Wesley Vieira Silva & Claudimar Pereira Veiga & Roselaine Ruviaro Zanini, 2020. "Theoretical background of innovation in services in small and medium-sized enterprises: literature mapping," Journal of Innovation and Entrepreneurship, Springer, vol. 9(1), pages 1-26, December.
    • Handle: RePEc:spr:joiaen:v:9:y:2020:i:1:d:10.1186_s13731-020-00135-3
    DOI: 10.1186/s13731-020-00135-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1186/s13731-020-00135-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1186/s13731-020-00135-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Luft, Joan & Shields, Michael D., 2003. "Erratum to "Mapping management accounting: graphics and guidelines for theory-consistent empirical research" [Accounting Organizations and Society 28 (2003) 169-249]," Accounting, Organizations and Society, Elsevier, vol. 28(7-8), pages 815-815.
    2. Etzkowitz, Henry & Leydesdorff, Loet, 2000. "The dynamics of innovation: from National Systems and "Mode 2" to a Triple Helix of university-industry-government relations," Research Policy, Elsevier, vol. 29(2), pages 109-123, February.
    3. Aria, Massimo & Cuccurullo, Corrado, 2017. "bibliometrix: An R-tool for comprehensive science mapping analysis," Journal of Informetrics, Elsevier, vol. 11(4), pages 959-975.
    4. Minna Halme & Sara Lindeman & Paula Linna, 2012. "Innovation for Inclusive Business: Intrapreneurial Bricolage in Multinational Corporations," Journal of Management Studies, Wiley Blackwell, vol. 49(4), pages 743-784, June.
    5. Hayelom Abrha Meressa, 2020. "Growth of micro and small scale enterprises and its driving factors: empirical evidence from entrepreneurs in emerging region of Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 9(1), pages 1-22, December.
    6. Oura, Mauricio Massao & Zilber, Silvia Novaes & Lopes, Evandro Luiz, 2016. "Innovation capacity, international experience and export performance of SMEs in Brazil," International Business Review, Elsevier, vol. 25(4), pages 921-932.
    7. Marc Cowling, 2016. "You can lead a firm to R&D but can you make it innovate? UK evidence from SMEs," Small Business Economics, Springer, vol. 46(4), pages 565-577, April.
    8. P. Vinkler, 2010. "Indicators are the essence of scientometrics and bibliometrics," Scientometrics, Springer;Akadémiai Kiadó, vol. 85(3), pages 861-866, December.
    9. Luft, Joan & Shields, Michael D., 2003. "Mapping management accounting: graphics and guidelines for theory-consistent empirical research," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 169-249.
    10. Henry Small, 1973. "Co‐citation in the scientific literature: A new measure of the relationship between two documents," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 24(4), pages 265-269, July.
    11. Meindert Flikkema & Ard-Pieter De Man & Carolina Castaldi, 2014. "Are Trademark Counts a Valid Indicator of Innovation? Results of an In-Depth Study of New Benelux Trademarks Filed by SMEs," Industry and Innovation, Taylor & Francis Journals, vol. 21(4), pages 310-331, May.
    12. Corrado Cuccurullo & Massimo Aria & Fabrizia Sarto, 2016. "Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains," Scientometrics, Springer;Akadémiai Kiadó, vol. 108(2), pages 595-611, August.
    13. Li, Jian & Strange, Roger & Ning, Lutao & Sutherland, Dylan, 2016. "Outward foreign direct investment and domestic innovation performance: Evidence from China," International Business Review, Elsevier, vol. 25(5), pages 1010-1019.
    14. Chaparro-Peláez, Julián & Pereira-Rama, Antonio & Pascual-Miguel, Félix José, 2014. "Inter-organizational information systems adoption for service innovation in building sector," Journal of Business Research, Elsevier, vol. 67(5), pages 673-679.
    15. Jeremy Hall & Stelvia Matos & Lorn Sheehan & Bruno Silvestre, 2012. "Entrepreneurship and Innovation at the Base of the Pyramid: A Recipe for Inclusive Growth or Social Exclusion?," Journal of Management Studies, Wiley Blackwell, vol. 49(4), pages 785-812, June.
    16. Per Carlborg & Daniel Kindström & Christian Kowalkowski, 2014. "The evolution of service innovation research: a critical review and synthesis," The Service Industries Journal, Taylor & Francis Journals, vol. 34(5), pages 373-398, March.
    17. Gunday, Gurhan & Ulusoy, Gunduz & Kilic, Kemal & Alpkan, Lutfihak, 2011. "Effects of innovation types on firm performance," International Journal of Production Economics, Elsevier, vol. 133(2), pages 662-676, October.
    18. Inga A. Ivanova & Loet Leydesdorff, 2014. "A simulation model of the Triple Helix of university–industry–government relations and the decomposition of the redundancy," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(3), pages 927-948, June.
    19. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.
    20. Cobo, M.J. & López-Herrera, A.G. & Herrera-Viedma, E. & Herrera, F., 2011. "An approach for detecting, quantifying, and visualizing the evolution of a research field: A practical application to the Fuzzy Sets Theory field," Journal of Informetrics, Elsevier, vol. 5(1), pages 146-166.
    21. Daniel Fixari & Frédérique Pallez, 2016. "A public strategy under construction? Coordination and performance in territorial innovation systems," Post-Print hal-01358447, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jiafu Su & Fengting Zhang & Xuefeng Zhang & Na Zhang & Cong Miao & Quanxin Gan & Yan Xiao, 2024. "Stability Analysis of Collaborative Product Innovation Network Exposed to Knowledge Resource Loss," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 3380-3408, March.
    2. Erstu Tarko Kassa & Tilahun Getnet Mirete, 2022. "Exploring factors that determine the innovation of micro and small enterprises: the role of entrepreneurial attitude towards innovation in Woldia, Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-16, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Floriana Fusco & Marta Marsilio & Chiara Guglielmetti, 2018. "La co-production in sanit?: un?analisi bibliometrica," MECOSAN, FrancoAngeli Editore, vol. 2018(108), pages 35-54.
    2. Massimo Aria & Michelangelo Misuraca & Maria Spano, 2020. "Mapping the Evolution of Social Research and Data Science on 30 Years of Social Indicators Research," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(3), pages 803-831, June.
    3. Jamile Eleutério Delesposte & Luís Alberto Duncan Rangel & Marcelo Jasmim Meiriño & Ramon Baptista Narcizo & André Armando Mendonça de Alencar Junior, 2021. "Use of multicriteria decision aid methods in the context of sustainable innovations: bibliometrics, applications and trends," Environment Systems and Decisions, Springer, vol. 41(4), pages 501-522, December.
    4. Tatiana Marceda Bach & Luciano Luiz Dalazen & Wesley Vieira da Silva & Alex Antonio Ferraresi & Claudimar Pereira da Veiga, 2019. "Relationship Between Innovation and Performance in Private Companies: Systematic Literature Review," SAGE Open, , vol. 9(2), pages 21582440198, June.
    5. Syed Asif Raza & Rafi Ashrafi & Ali Akgunduz, 2020. "A bibliometric analysis of revenue management in airline industry," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 19(6), pages 436-465, December.
    6. Forliano, Canio & De Bernardi, Paola & Yahiaoui, Dorra, 2021. "Entrepreneurial universities: A bibliometric analysis within the business and management domains," Technological Forecasting and Social Change, Elsevier, vol. 165(C).
    7. Batista-Canino, Rosa M. & Santana-Hernández, Lidia & Medina-Brito, Pino, 2024. "A holistic literature review on entrepreneurial Intention: A scientometric approach," Journal of Business Research, Elsevier, vol. 174(C).
    8. Sandip Solanki & Seema Singh & Meeta Joshi, 2023. "A Bibliometric Analysis of the International Journal of Energy Economics and Policy: 2013-2022," International Journal of Energy Economics and Policy, Econjournals, vol. 13(5), pages 260-270, September.
    9. Santiago Mengual-Andrés & Esther Chiner & Marcos Gómez-Puerta, 2020. "Internet and People with Intellectual Disability: A Bibliometric Analysis," Sustainability, MDPI, vol. 12(23), pages 1-15, December.
    10. Biman Darshana Hettiarachchi & Stefan Seuring & Marcus Brandenburg, 2022. "Industry 4.0-driven operations and supply chains for the circular economy: a bibliometric analysis," Operations Management Research, Springer, vol. 15(3), pages 858-878, December.
    11. Saurav Chandra Talukder & Zoltán Lakner, 2023. "Exploring the Landscape of Social Entrepreneurship and Crowdfunding: A Bibliometric Analysis," Sustainability, MDPI, vol. 15(12), pages 1-22, June.
    12. Mario A. Morales-Parragué & Rodrigo A. Varela-Laso & Luis Araya-Castillo & Fidel Molina-Luque, 2023. "Corporate Social Responsibility: Where Does It Come from, and Where Does It Go? Evolution of the Conceptual Structure from 1975 to 2021," Sustainability, MDPI, vol. 15(7), pages 1-23, March.
    13. Huichen Gao & Shijuan Wang, 2022. "The Intellectual Structure of Research on Rural-to-Urban Migrants: A Bibliometric Analysis," IJERPH, MDPI, vol. 19(15), pages 1-19, August.
    14. Błoński Krzysztof, 2023. "Analysis of Citations and Co-Citations of the Term ‘Word of Mouth’ Based on Publications in the Field of Social Sciences," Marketing of Scientific and Research Organizations, Sciendo, vol. 48(2), pages 111-133, June.
    15. Merediz-Solà, Ignasi & Bariviera, Aurelio F., 2019. "A bibliometric analysis of bitcoin scientific production," Research in International Business and Finance, Elsevier, vol. 50(C), pages 294-305.
    16. Nguyen, Minh-Hoang & Huyen, Nguyen Thanh Thanh & Pham, Thanh-Hang & Yen, Nguyen Thi Quynh & Vuong, Quan-Hoang, 2020. "On the 50-year research landscape of entrepreneurial finance: A sign of Western ideological homogeneity?," OSF Preprints qf62s, Center for Open Science.
    17. Pereira, Vijay & Bamel, Umesh & Temouri, Yama & Budhwar, Pawan & Del Giudice, Manlio, 2023. "Mapping the evolution, current state of affairs and future research direction of managing cross-border knowledge for innovation," International Business Review, Elsevier, vol. 32(2).
    18. Luís Farinha & João Renato Sebastião & Carlos Sampaio & João Lopes, 2020. "Social innovation and social entrepreneurship: discovering origins, exploring current and future trends," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 17(1), pages 77-96, March.
    19. Camilla Salvatore, 2023. "Inference with non-probability samples and survey data integration: a science mapping study," METRON, Springer;Sapienza Università di Roma, vol. 81(1), pages 83-107, April.
    20. Paulo Rita & Ricardo F. Ramos, 2022. "Global Research Trends in Consumer Behavior and Sustainability in E-Commerce: A Bibliometric Analysis of the Knowledge Structure," Sustainability, MDPI, vol. 14(15), pages 1-20, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:joiaen:v:9:y:2020:i:1:d:10.1186_s13731-020-00135-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.