IDEAS home Printed from https://ideas.repec.org/a/spr/infott/v24y2022i2d10.1007_s40558-022-00228-7.html
   My bibliography  Save this article

Immersive technologies for tourism: a systematic review

Author

Listed:
  • Eko Harry Pratisto

    (Curtin University
    Sebelas Maret University)

  • Nik Thompson

    (Curtin University)

  • Vidyasagar Potdar

    (Curtin University)

Abstract

This review provides a comprehensive view of immersive technology in tourism by critically analysing prior scholarly work. More specifically, it identifies the recent use of immersive technology in this field and the potential challenges it poses. This systematic review follows PRISMA guidelines and involves four key steps—identifying research questions, defining keywords, selecting studies based on inclusion and exclusion criteria, and synthesising results. It focuses on immersive technology in tourism-related peer-reviewed journal articles published from 2012 to 2020. The papers were selected from ten prominent journal databases. Some databases used combinations of search queries but with inclusion and exclusion criteria. This systematic review builds on the existing reviews by adding knowledge regarding state-of-the-art immersive technology usage in tourism and its integration with other technology. This review additionally identifies the potential challenges of implementing immersive technology in tourism. Finally, it presents a set of directions for future research in this space. In practice, the findings from this review can make both software developers and tourism providers aware of the potential of immersive technology in tourism. Software developers might consider appropriate designs that suit such usage, and tourism providers might consider using immersive technology to promote tourism destinations and provide a support system to maximise the benefits of immersive technology.

Suggested Citation

  • Eko Harry Pratisto & Nik Thompson & Vidyasagar Potdar, 2022. "Immersive technologies for tourism: a systematic review," Information Technology & Tourism, Springer, vol. 24(2), pages 181-219, June.
    • Handle: RePEc:spr:infott:v:24:y:2022:i:2:d:10.1007_s40558-022-00228-7
    DOI: 10.1007/s40558-022-00228-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40558-022-00228-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40558-022-00228-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Guttentag, Daniel A., 2010. "Virtual reality: Applications and implications for tourism," Tourism Management, Elsevier, vol. 31(5), pages 637-651.
    2. Zornitza Yovcheva & Dimitrios Buhalis & Christos Gatzidis & Corné P.J.M. van Elzakker, 2014. "Empirical Evaluation of Smartphone Augmented Reality Browsers in an Urban Tourism Destination Context," International Journal of Mobile Human Computer Interaction (IJMHCI), IGI Global, vol. 6(2), pages 10-31, April.
    3. Elena Marchiori & Evangelos Niforatos & Luca Preto, 2018. "Analysis of users’ heart rate data and self-reported perceptions to understand effective virtual reality characteristics," Information Technology & Tourism, Springer, vol. 18(1), pages 133-155, April.
    4. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    5. Jung, Timothy & Chung, Namho & Leue, M. Claudia, 2015. "The determinants of recommendations to use augmented reality technologies: The case of a Korean theme park," Tourism Management, Elsevier, vol. 49(C), pages 75-86.
    6. Zeng, Guojun & Cao, Xinning & Lin, Zhibin & Xiao, Sarah H., 2020. "When online reviews meet virtual reality: Effects on consumer hotel booking," Annals of Tourism Research, Elsevier, vol. 81(C).
    7. Irina BOGOMAZOVA & Svetlana STENYUSHKINA, 2017. "Excursion Tours and the Possibility of using Augmented Reality Technologies for Improving the Local Tourist Attractiveness," Journal of Advanced Research in Management, ASERS Publishing, vol. 8(4), pages 943-951.
    8. repec:srs:journl:jemt:v:8:y:2017:i:4:p:943-951 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lyndsay Mesjar & Karen Cross & Yang Jiang & Josie Steed, 2023. "The Intersection of Fashion, Immersive Technology, and Sustainability: A Literature Review," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    2. Debolina Dutta & Yuvaraj Srivastava & Eshmeeta Singh, 2023. "Metaverse in the tourism sector for talent management: a technology in practice lens," Information Technology & Tourism, Springer, vol. 25(3), pages 331-365, September.
    3. Kai Zhang & Xuejiao Chen, 2022. "Research on the Influencing Mechanism via Which Security Perception of Personal Information Affects Tourist Happiness: A Moderated Mediation Model," Sustainability, MDPI, vol. 14(22), pages 1-23, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Junwei Chen & Xiaohong Wu & Ivan Ka Wai Lai, 2023. "A Systematic Literature Review of Virtual Technology in Hospitality and Tourism (2013–2022)," SAGE Open, , vol. 13(3), pages 21582440231, August.
    2. Russell B. Williams & Natasa Slak-Valek, 2019. "Pokémon GO is serious leisure that increases the touristic engagement, physical activity and sense of happiness of players," Information Technology & Tourism, Springer, vol. 21(4), pages 515-533, December.
    3. Kostyk, Alena & Sheng, Jie, 2023. "VR in customer-centered marketing: Purpose-driven design," Business Horizons, Elsevier, vol. 66(2), pages 225-236.
    4. Joe Baldwin & Claire Haven-Tang & Steve Gill & Nigel Morgan & Annette Pritchard, 0. "Using the Perceptual Experience Laboratory (PEL) to simulate tourism environments for hedonic wellbeing," Information Technology & Tourism, Springer, vol. 0, pages 1-23.
    5. Aldossary, Mohammed & McLean, Graeme, 2022. "Prolonging the influence of a vacation experience on consumers' wellbeing - Is there a role for virtual reality?," Annals of Tourism Research, Elsevier, vol. 97(C).
    6. Sarah Hudson & Sheila Matson-Barkat & Nico Pallamin & Guillaume Jégou, 2019. "With or without you? Interaction and immersion in a virtual reality experience," Post-Print hal-02159315, HAL.
    7. Ali Yuce & Huseyin Arasli & Ali Ozturen & Mustafa Daskin, 2020. "Feeling the Service Product Closer: Triggering Visit Intention via Virtual Reality," Sustainability, MDPI, vol. 12(16), pages 1-17, August.
    8. Wai Han Lo & Ka Lun Benjamin Cheng, 2020. "Does virtual reality attract visitors? The mediating effect of presence on consumer response in virtual reality tourism advertising," Information Technology & Tourism, Springer, vol. 22(4), pages 537-562, December.
    9. Joe Baldwin & Claire Haven-Tang & Steve Gill & Nigel Morgan & Annette Pritchard, 2021. "Using the Perceptual Experience Laboratory (PEL) to simulate tourism environments for hedonic wellbeing," Information Technology & Tourism, Springer, vol. 23(1), pages 45-67, March.
    10. Yang, Ting & Lai, Ivan Ka Wai & Fan, Zhao Bin & Mo, Qing Min, 2021. "The impact of a 360° virtual tour on the reduction of psychological stress caused by COVID-19," Technology in Society, Elsevier, vol. 64(C).
    11. İlkay Unay-Gailhard & Mark A. Brennen, 2022. "How digital communications contribute to shaping the career paths of youth: a review study focused on farming as a career option," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 39(4), pages 1491-1508, December.
    12. Mahin Ghafari & Vali Baigi & Zahra Cheraghi & Amin Doosti-Irani, 2016. "The Prevalence of Asymptomatic Bacteriuria in Iranian Pregnant Women: A Systematic Review and Meta-Analysis," PLOS ONE, Public Library of Science, vol. 11(6), pages 1-10, June.
    13. Elizabeth T Cafiero-Fonseca & Andrew Stawasz & Sydney T Johnson & Reiko Sato & David E Bloom, 2017. "The full benefits of adult pneumococcal vaccination: A systematic review," PLOS ONE, Public Library of Science, vol. 12(10), pages 1-23, October.
    14. Santos Urbina & Sofía Villatoro & Jesús Salinas, 2021. "Self-Regulated Learning and Technology-Enhanced Learning Environments in Higher Education: A Scoping Review," Sustainability, MDPI, vol. 13(13), pages 1-12, June.
    15. Stavros Vlizos & Konstantinos Kotsopoulos & Dimitrios Christodoulou, 2024. "Enhancing Cultural Sustainability: Making Rescue Excavations Accessible through Educational Applications and Virtual Reality," Sustainability, MDPI, vol. 16(4), pages 1-22, February.
    16. Oded Berger-Tal & Alison L Greggor & Biljana Macura & Carrie Ann Adams & Arden Blumenthal & Amos Bouskila & Ulrika Candolin & Carolina Doran & Esteban Fernández-Juricic & Kiyoko M Gotanda & Catherine , 2019. "Systematic reviews and maps as tools for applying behavioral ecology to management and policy," Behavioral Ecology, International Society for Behavioral Ecology, vol. 30(1), pages 1-8.
    17. Nadine Desrochers & Adèle Paul‐Hus & Jen Pecoskie, 2017. "Five decades of gratitude: A meta‐synthesis of acknowledgments research," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(12), pages 2821-2833, December.
    18. Maryono, Maryono & Killoes, Aditya Marendra & Adhikari, Rajendra & Abdul Aziz, Ammar, 2024. "Agriculture development through multi-stakeholder partnerships in developing countries: A systematic literature review," Agricultural Systems, Elsevier, vol. 213(C).
    19. Alene Sze Jing Yong & Yi Heng Lim & Mark Wing Loong Cheong & Ednin Hamzah & Siew Li Teoh, 2022. "Willingness-to-pay for cancer treatment and outcome: a systematic review," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(6), pages 1037-1057, August.
    20. Xue-Ying Xu & Hong Kong & Rui-Xiang Song & Yu-Han Zhai & Xiao-Fei Wu & Wen-Si Ai & Hong-Bo Liu, 2014. "The Effectiveness of Noninvasive Biomarkers to Predict Hepatitis B-Related Significant Fibrosis and Cirrhosis: A Systematic Review and Meta-Analysis of Diagnostic Test Accuracy," PLOS ONE, Public Library of Science, vol. 9(6), pages 1-16, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infott:v:24:y:2022:i:2:d:10.1007_s40558-022-00228-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.