Differences in Chinese and Western tourists faced with Japanese hospitality: a natural language processing approach
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DOI: 10.1007/s40558-021-00203-8
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- Kim, Kun & Park, Oun-joung & Yun, Seunghyun & Yun, Haejung, 2017. "What makes tourists feel negatively about tourism destinations? Application of hybrid text mining methodology to smart destination management," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 362-369.
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- Ferreira Ana & Correia Marisol B. & Renda Ana Isabel, 2024. "Systematic Literature Review on the Profile of Tourists in Four- and Five-star Hotels Based on Online Reviews," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 14(1), pages 20-34.
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Keywords
Sentiment analysis; Hotels and lodging; Text mining; Chinese; English; Satisfaction and dissatisfaction factors;All these keywords.
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