IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v23y2021i2d10.1007_s10796-019-09962-6.html
   My bibliography  Save this article

Do Agile Managed Information Systems Projects Fail Due to a Lack of Emotional Intelligence?

Author

Listed:
  • Tan Trung Luong

    (University of Bradford)

  • Uthayasankar Sivarajah

    (University of Bradford)

  • Vishanth Weerakkody

    (University of Bradford)

Abstract

Agile development methodologies (ADM) have become a widely implemented project management approach in Information Systems (IS). Yet, along with its growing popularity, the amount of concerns raised in regard to human related challenges caused by applying ADM are rapidly increasing. Nevertheless, the extant scholarly literature has neglected to identify the primary origins and reasons of these challenges. The purpose of this study is therefore to examine if these human related challenges are related to a lack of Emotional Intelligence (EI) by means of a quantitative approach. From a sample of 194 agile practitioners, EI was found to be significantly correlated to human related challenges in agile teams in terms of anxiety, motivation, mutual trust and communication competence. Hence, these findings offer important new knowledge for IS-scholars, project managers and human resource practitioners, about the vital role of EI for staffing and training of agile managed IS-projects.

Suggested Citation

  • Tan Trung Luong & Uthayasankar Sivarajah & Vishanth Weerakkody, 2021. "Do Agile Managed Information Systems Projects Fail Due to a Lack of Emotional Intelligence?," Information Systems Frontiers, Springer, vol. 23(2), pages 415-433, April.
    • Handle: RePEc:spr:infosf:v:23:y:2021:i:2:d:10.1007_s10796-019-09962-6
    DOI: 10.1007/s10796-019-09962-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-019-09962-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-019-09962-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. John Antonakis & Samuel Bendahan & Philippe Jacquart & Rafael Lalive, 2010. "On making causal claims : A review and recommendations," Post-Print hal-02313119, HAL.
    2. Carvalho, Vânia Sofia & Guerrero, Eloísa & Chambel, Maria José & González-Rico, Pablo, 2016. "Psychometric properties of WLEIS as a measure of emotional intelligence in the Portuguese and Spanish medical students," Evaluation and Program Planning, Elsevier, vol. 58(C), pages 152-159.
    3. Russo, Federica & Wunsch, Guillaume & Mouchart, Michel, 2011. "Inferring causality through counterfactuals in observational studies - Some epistemological issues," LIDAM Reprints ISBA 2011014, Université catholique de Louvain, Institute of Statistics, Biostatistics and Actuarial Sciences (ISBA).
    4. Fortmann, Lea, 2018. "Agile or Fragile? The Depleting Effects of Agile Methodologies for Software Developers," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 105771, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    5. Christie, Anne & Jordan, Peter & Troth, Ashlea & Lawrence, Sandra, 2007. "Testing the links between emotional intelligence and motivation," Journal of Management & Organization, Cambridge University Press, vol. 13(3), pages 212-226, September.
    6. Markus Hummel & Christoph Rosenkranz & Roland Holten, 2013. "The Role of Communication in Agile Systems Development," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(5), pages 343-355, October.
    7. Kosuke Imai & David A. van Dyk, 2004. "Causal Inference With General Treatment Regimes: Generalizing the Propensity Score," Journal of the American Statistical Association, American Statistical Association, vol. 99, pages 854-866, January.
    8. Richard A. Nielsen & Michael G. Findley & Zachary S. Davis & Tara Candland & Daniel L. Nielson, 2011. "Foreign Aid Shocks as a Cause of Violent Armed Conflict," American Journal of Political Science, John Wiley & Sons, vol. 55(2), pages 219-232, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Emmanouil Papagiannidis & Ida Merete Enholm & Chirstian Dremel & Patrick Mikalef & John Krogstie, 2023. "Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes," Information Systems Frontiers, Springer, vol. 25(1), pages 123-141, February.
    2. José Romualdo Costa Filho & Renato Penha & Luciano Ferreira Silva & Flavio Santino Bizarrias, 2022. "Competencies for Managing Activities in Agile Projects," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 431-452, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chavez, Daniel E. & Palma, Marco A. & Nayga, Rodolfo M. & Mjelde, James W., 2020. "Product availability in discrete choice experiments with private goods," Journal of choice modelling, Elsevier, vol. 36(C).
    2. Hilal Atasoy & Rajiv D. Banker & Paul A. Pavlou, 2016. "On the Longitudinal Effects of IT Use on Firm-Level Employment," Information Systems Research, INFORMS, vol. 27(1), pages 6-26, March.
    3. Austin L. Wright, 2016. "Economic Shocks and Rebel," HiCN Working Papers 232, Households in Conflict Network.
    4. Mahadzirah Mohamad & Asyraf Afthanorhan* & Zainudin Awang & Morliyati Mohammad, 2019. "Comparison Between CB-SEM and PLS-SEM: Testing and Confirming the Maqasid Syariah Quality of Life Measurement Model," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(3), pages 608-614, 03-2019.
    5. Giovanna Culot & Matteo Podrecca & Guido Nassimbeni & Guido Orzes & Marco Sartor, 2023. "Using supply chain databases in academic research: A methodological critique," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(1), pages 3-25, January.
    6. Jamie L. Gloor & Manuela Morf & Samantha Paustian-Underdahl & Uschi Backes-Gellner, 2020. "Fix the Game, Not the Dame: Restoring Equity in Leadership Evaluations," Journal of Business Ethics, Springer, vol. 161(3), pages 497-511, January.
    7. W K Newey & S Stouli, 2022. "Heterogeneous coefficients, control variables and identification of multiple treatment effects [Multivalued treatments and decomposition analysis: An application to the WIA program]," Biometrika, Biometrika Trust, vol. 109(3), pages 865-872.
    8. Chunrong Ai & Oliver Linton & Kaiji Motegi & Zheng Zhang, 2021. "A unified framework for efficient estimation of general treatment models," Quantitative Economics, Econometric Society, vol. 12(3), pages 779-816, July.
    9. Abdul Kadir Othman & Hazman Shah Abdullah & Jasmine Ahmad, 2009. "The Influence of Work Motivation on Emotional Intelligence and Team Effectiveness Relationship," Vision, , vol. 13(4), pages 1-14, October.
    10. Michael Sheppard, 2020. "The relationship between discretionary slack and growth in small firms," International Entrepreneurship and Management Journal, Springer, vol. 16(1), pages 195-219, March.
    11. Ida D'Attoma & Silvia Pacei, 2018. "Evaluating the Effects of Product Innovation on the Performance of European Firms by Using the Generalised Propensity Score," German Economic Review, Verein für Socialpolitik, vol. 19(1), pages 94-112, February.
    12. Prianto Budi Saptono & Gustofan Mahmud & Intan Pratiwi & Dwi Purwanto & Ismail Khozen & Lambang Wiji Imantoro & Maria Eurelia Wayan, 2024. "Book-Tax Differences during the Crisis: Does Corporate Social Responsibility Matter?," Sustainability, MDPI, vol. 16(17), pages 1-38, August.
    13. Jun Du & Sourafel Girma, 2009. "The Effects of Foreign Acquisition on Domestic and Export Markets Dynamics in China," The World Economy, Wiley Blackwell, vol. 32(1), pages 164-177, January.
    14. Gehring, Kai & Kaplan, Lennart C. & Wong, Melvin H.L., 2022. "China and the World Bank—How contrasting development approaches affect the stability of African states," Journal of Development Economics, Elsevier, vol. 158(C).
    15. Weihong Qi, 2024. "Revisiting the Resource Curse in the Age of Energy Transition: Cobalt Reserves and Conflict in Africa," Papers 2404.17713, arXiv.org.
    16. Akhtar, Pervaiz & Khan, Zaheer & Tarba, Shlomo & Jayawickrama, Uchitha, 2018. "The Internet of Things, dynamic data and information processing capabilities, and operational agility," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 307-316.
    17. Tilman Brück & Neil T. N. Ferguson, 2020. "Money can’t buy love but can it buy peace? Evidence from the EU Programme for Peace and Reconciliation (PEACE II)," Conflict Management and Peace Science, Peace Science Society (International), vol. 37(5), pages 536-558, September.
    18. Laura Neumeyer & Anna Gründler & Anna-Luisa Stöber, 2023. "Don’t Worry, Be Happy—Does the CEO’s Personality Mitigate the Negative Effect of Financial Constraints on Employee Satisfaction?," Schmalenbach Journal of Business Research, Springer, vol. 75(1), pages 71-98, March.
    19. Joern Hoppmann & Alice Sakhel & Marcel Richert, 2018. "With a little help from a stranger: The impact of external change agents on corporate sustainability investments," Business Strategy and the Environment, Wiley Blackwell, vol. 27(7), pages 1052-1066, November.
    20. Mehran Nejati & Azadeh Shafaei, 2023. "Why do employees respond differently to corporate social responsibility? A study of substantive and symbolic corporate social responsibility," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 2066-2080, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:23:y:2021:i:2:d:10.1007_s10796-019-09962-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.