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Self-disclosure at social networking sites: An exploration through relational capitals

Author

Listed:
  • Rui Chen

    (Ball State University)

  • Sushil K. Sharma

    (Ball State University)

Abstract

In this research the authors examine member self-disclosure phenomenon at social networking sites. Self-disclosure enables member interactions, service customizations, and digital content generation and hence self-disclosure is imperative to the success of social networking sites. Drawing upon Social Capital Theory, we develop a succinct research model that examines the role of relational capitals in member disclosure behavior. This model also investigates the intricate relationships among relational capitals such as trust, reciprocity, and identification. This research model has been validated through survey data collected from 222 social networking site users and the analysis results provide strong support to the hypothesized relationships. The current study generates new knowledge on the exact role of relational capitals in sustaining social networking sites and it also informs the service providers of social networks to identify strategies that promote member disclosure.

Suggested Citation

  • Rui Chen & Sushil K. Sharma, 2013. "Self-disclosure at social networking sites: An exploration through relational capitals," Information Systems Frontiers, Springer, vol. 15(2), pages 269-278, April.
    • Handle: RePEc:spr:infosf:v:15:y:2013:i:2:d:10.1007_s10796-011-9335-8
    DOI: 10.1007/s10796-011-9335-8
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    References listed on IDEAS

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    1. Joseph A. Cazier & Benjamin B. M. Shao & Robert D. St. Louis, 2007. "Sharing information and building trust through value congruence," Information Systems Frontiers, Springer, vol. 9(5), pages 515-529, November.
    2. Moon, Youngme, 2000. "Intimate Exchanges: Using Computers to Elicit Self-Disclosure from Consumers," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 26(4), pages 323-339, March.
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    3. Saridakis, George & Benson, Vladlena & Ezingeard, Jean-Noel & Tennakoon, Hemamali, 2016. "Individual information security, user behaviour and cyber victimisation: An empirical study of social networking users," Technological Forecasting and Social Change, Elsevier, vol. 102(C), pages 320-330.
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    9. Shuaa Aljasir & Ayman Bajnaid & Tariq Elyas & Mustafa Alnawasrah, 2017. "Facebook¡¯s Compatibility, Reasons for Disclosure, and Discussion of Social and Political Issues: The Case of University Students Using Facebook," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(5), pages 1-17, November.
    10. Michelle Richey & Aparna Gonibeed & M. N. Ravishankar, 2018. "The Perils and Promises of Self-Disclosure on Social Media," Information Systems Frontiers, Springer, vol. 20(3), pages 425-437, June.
    11. Nabity-Grover, Teagen & Cheung, Christy M.K. & Bennett Thatcher, Jason, 2023. "How COVID-19 stole Christmas: How the pandemic shifted the calculus around social media Self-Disclosures," Journal of Business Research, Elsevier, vol. 154(C).
    12. Nuryakin Nuryakin & Retno Widowati PA & Indah Fatmawati, 2018. "Network Advantage: Mediating Effect on Business Performance," Scientific Annals of Economics and Business (continues Analele Stiintifice), Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 65(4), pages 443-457, December.
    13. Shuaa Aljasir & Ayman Bajnaid & Tariq Elyas & Mustafa Alnawasrah, 2017. "Users¡¯ Behaviour on Facebook: A Literature Review," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(7), pages 111-129, November.
    14. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 2018. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 20(1), pages 91-110, February.
    15. Yasheng Chen & Yuhong Tu & Siyao Zeng, 2024. "Costly “Greetings” from AI: Effects of Product Recommenders and Self-Disclosure Levels on Transaction Costs," Sustainability, MDPI, vol. 16(18), pages 1-19, September.
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    18. Kim, Eunjin & Yoon, Sungjun, 2021. "Social capital, user motivation, and collaborative consumption of online platform services," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    19. Sergio Madero & Lucía Rodríguez-Aceves & Gabriel Valerio-Ureña, 2018. "Perceptions about the usefulness of online social networks in the workplace," Estudios Gerenciales, Universidad Icesi, vol. 34(147), pages 149-157, May.
    20. Federico Iannacci & Colm Fearon & Kristine Pole, 2021. "From Acceptance to Adaptive Acceptance of Social Media Policy Change: a Set-Theoretic Analysis of B2B SMEs," Information Systems Frontiers, Springer, vol. 23(3), pages 663-680, June.

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