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See No Evil: The Effect of Communication Medium and Motivation on Deception Detection

Author

Listed:
  • Jeffrey T. Hancock

    (Cornell University)

  • Michael T. Woodworth

    (University of British Columbia Okanagan)

  • Saurabh Goorha

    (Cornell University)

Abstract

The present study reports an experiment that examines the role of communication medium and liar motivation on deception detection. Participants were randomly assigned to one of two dyadic communication conditions, text-based, computer-mediated environment or face-to-face, and to one of two motivation conditions, high or low. Participants engaged in a discussion of four topics, in which one participant was deceptive during two topics and truthful during the other two. No main effect of communication medium or motivation level was observed. However, an interaction effect suggests that highly motivated liars interacting in a text-based, computer- mediated environment were the most successful in deceiving their partners. The implications of these results are discussed both in terms of the elimination of non- verbal cues, as well as the potential advantages to the motivated liar offered by text-based media.

Suggested Citation

  • Jeffrey T. Hancock & Michael T. Woodworth & Saurabh Goorha, 2010. "See No Evil: The Effect of Communication Medium and Motivation on Deception Detection," Group Decision and Negotiation, Springer, vol. 19(4), pages 327-343, July.
    • Handle: RePEc:spr:grdene:v:19:y:2010:i:4:d:10.1007_s10726-009-9169-7
    DOI: 10.1007/s10726-009-9169-7
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    References listed on IDEAS

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    1. John R. Carlson & Joey F. George & Judee K. Burgoon & Mark Adkins & Cindy H. White, 2004. "Deception in Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 13(1), pages 5-28, January.
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    Cited by:

    1. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    2. Cockrell, Cam & Stone, Dan N., 2011. "Team discourse explains media richness and anonymity effects in audit fraud cue brainstorming," International Journal of Accounting Information Systems, Elsevier, vol. 12(3), pages 225-242.
    3. Shuyuan Mary Ho & Jeffrey T. Hancock & Cheryl Booth, 2017. "Ethical dilemma: Deception dynamics in computer‐mediated group communication," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(12), pages 2729-2742, December.
    4. Sunita Goel & Ozlem Uzuner, 2016. "Do Sentiments Matter in Fraud Detection? Estimating Semantic Orientation of Annual Reports," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 23(3), pages 215-239, July.

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