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Collaboration ‘Engineerability’

Author

Listed:
  • Gwendolyn L. Kolfschoten

    (Delft University of Technology)

  • Gert-Jan Vreede

    (Delft University of Technology
    University of Nebraska at Omaha)

  • Robert O. Briggs

    (University of Nebraska at Omaha)

  • Henk G. Sol

    (Delft University of Technology
    University of Groningen, Faculty of Management and Organizations)

Abstract

Collaboration Engineering is an approach to create sustained collaboration support by designing collaborative work practices for high-value recurring tasks, and transferring those designs to practitioners to execute for themselves without ongoing support from collaboration professionals. A key assumption in this approach is that we can predictably design collaboration processes. In this paper we explore this assumption to understand whether collaboration can, in fact, be designed, and elaborate on the role of thinkLets in the engineering of collaborative work practices. ThinkLets are design patterns for collaborative interactions.

Suggested Citation

  • Gwendolyn L. Kolfschoten & Gert-Jan Vreede & Robert O. Briggs & Henk G. Sol, 2010. "Collaboration ‘Engineerability’," Group Decision and Negotiation, Springer, vol. 19(3), pages 301-321, May.
    • Handle: RePEc:spr:grdene:v:19:y:2010:i:3:d:10.1007_s10726-010-9192-8
    DOI: 10.1007/s10726-010-9192-8
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    References listed on IDEAS

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    1. Ian I. Mitroff & Frederick Betz & Louis R. Pondy & Francisco Sagasti, 1974. "On Managing Science in the Systems Age: Two Schemas for the Study of Science as a Whole Systems Phenomenon," Interfaces, INFORMS, vol. 4(3), pages 46-58, May.
    2. Joseph G. Walls & George R. Widmeyer & Omar A. El Sawy, 1992. "Building an Information System Design Theory for Vigilant EIS," Information Systems Research, INFORMS, vol. 3(1), pages 36-59, March.
    3. Brian Whitworth & Brent Gallupe & Robert McQueen, 2000. "A Cognitive Three-Process Model of Computer-Mediated Group Interaction," Group Decision and Negotiation, Springer, vol. 9(5), pages 431-456, September.
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