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A Repeatable E-Collaboration Process Based on ThinkLets for Multi-Organization Strategy Development

Author

Listed:
  • Johanna Bragge

    (Helsinki School of Economics)

  • Hilkka Merisalo-Rantanen

    (Helsinki School of Economics)

  • Antti Nurmi

    (Helsinki School of Economics)

  • Leena Tanner

    (Helsinki School of Economics)

Abstract

In recent years, multi-organizational collaboration has become more and more important in both business and research. We conducted an action research (AR) intervention with a consortium of Finnish universities that needed to revise its joint strategy. We designed and facilitated a repeatable collaboration process for this multi-organizational strategy development. The process was built using the Collaboration Engineering (CE) approach with thinkLets, which provides expert-level advice for novice facilitators, and it was powered by Group Support Systems (GSS). Our overall impression of CE’s ability to provide valuable design and facilitation support for complex processes is very affirmative. The consortium was satisfied with the intervention, as it saved huge amounts of time compared with conventional strategic work. The process was also seen as more democratic, because the GSS tools enabled equal participation during the session. Our study also provides a ready-to-apply CE process recipe to organizations for revising their strategy. Through this recipe, supplemented with knowledge on thinkLets, the strategy development process may easily be repeated by other facilitators or even practitioners.

Suggested Citation

  • Johanna Bragge & Hilkka Merisalo-Rantanen & Antti Nurmi & Leena Tanner, 2007. "A Repeatable E-Collaboration Process Based on ThinkLets for Multi-Organization Strategy Development," Group Decision and Negotiation, Springer, vol. 16(4), pages 363-379, July.
    • Handle: RePEc:spr:grdene:v:16:y:2007:i:4:d:10.1007_s10726-006-9055-5
    DOI: 10.1007/s10726-006-9055-5
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    References listed on IDEAS

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    1. Henry Mintzberg, 1978. "Patterns in Strategy Formation," Management Science, INFORMS, vol. 24(9), pages 934-948, May.
    2. John Mingers, 2001. "Combining IS Research Methods: Towards a Pluralist Methodology," Information Systems Research, INFORMS, vol. 12(3), pages 240-259, September.
    3. Colin Eden & Fran Ackermann, 2001. "Group Decision and Negotiation in Strategy Making," Group Decision and Negotiation, Springer, vol. 10(2), pages 119-140, March.
    4. Carol Pollard, 2003. "Exploring Continued and Discontinued Use of IT: A Case Study of OptionFinder, a Group Support System," Group Decision and Negotiation, Springer, vol. 12(3), pages 171-193, May.
    5. Fran Ackermann & L. Alberto Franco & Brent Gallupe & Michael Parent, 2005. "GSS for Multi-Organizational Collaboration: Reflections on Process and Content," Group Decision and Negotiation, Springer, vol. 14(4), pages 307-331, July.
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    Cited by:

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    2. Domingo Ribeiro-Soriano & David Urbano, 2009. "Overview of Collaborative Entrepreneurship: An Integrated Approach Between Business Decisions and Negotiations," Group Decision and Negotiation, Springer, vol. 18(5), pages 419-430, September.
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    4. Xusen Cheng & Linda Macaulay, 2014. "Exploring Individual Trust Factors in Computer Mediated Group Collaboration: A Case Study Approach," Group Decision and Negotiation, Springer, vol. 23(3), pages 533-560, May.

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