IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v11y2002i1d10.1023_a1014596623389.html
   My bibliography  Save this article

Negotiating Technology Implementation: An Empirical Investigation of a Website Introduction

Author

Listed:
  • Terri L. Griffith

    (Santa Clara University)

  • David A. Tansik

    (University of Arizona)

  • Lehman Benson

    (University of Arizona)

Abstract

Negotiated implementation is suggested as a cogent approach to meeting user and implementer needs, and thus, to increasing technology implementation. Negotiated implementation is expected to have its effect through three well‐known dimensions: ease of use, usefulness, and commitment. The efficacy of negotiated implementation is tested in the context of a university‐based field study of World Wide Web site use. Empirical support is found for the negotiated implementation approach. Implications and future research related to both theory and application are provided.

Suggested Citation

  • Terri L. Griffith & David A. Tansik & Lehman Benson, 2002. "Negotiating Technology Implementation: An Empirical Investigation of a Website Introduction," Group Decision and Negotiation, Springer, vol. 11(1), pages 1-22, January.
    • Handle: RePEc:spr:grdene:v:11:y:2002:i:1:d:10.1023_a:1014596623389
    DOI: 10.1023/A:1014596623389
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1023/A:1014596623389
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1023/A:1014596623389?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. James E. Hunton & Kenneth H. Price, 1997. "Effects of the User Participation Process and Task Meaningfulness on Key Information System Outcomes," Management Science, INFORMS, vol. 43(6), pages 797-812, June.
    2. Jon Hartwick & Henri Barki, 1994. "Explaining the Role of User Participation in Information System Use," Management Science, INFORMS, vol. 40(4), pages 440-465, April.
    3. Mary R. Lind & Robert W. Zmud, 1991. "The Influence of a Convergence in Understanding Between Technology Providers and Users on Information Technology Innovativeness," Organization Science, INFORMS, vol. 2(2), pages 195-217, May.
    4. Tornatzky, Louis G. & Johnson, Elmima C., 1982. "Research on implementation : Implications for evaluation practice and evaluation policy," Evaluation and Program Planning, Elsevier, vol. 5(3), pages 193-198, January.
    5. Daniel Robey & Dana L. Farrow & Charles R. Franz, 1989. "Group Process and Conflict in System Development," Management Science, INFORMS, vol. 35(10), pages 1172-1191, October.
    6. Dorothy Leonard-Barton, 1987. "Implementing Structured Software Methodologies: A Case of Innovation in Process Technology," Interfaces, INFORMS, vol. 17(3), pages 6-17, June.
    7. Daniel Robey & Dana Farrow, 1982. "User Involvement in Information System Development: A Conflict Model and Empirical Test," Management Science, INFORMS, vol. 28(1), pages 73-85, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Robert Davison & Mark Fuller & Andrew Hardin, 2003. "E-Consulting in Virtual Negotiations," Group Decision and Negotiation, Springer, vol. 12(6), pages 517-535, November.
    2. Terri L. Griffith & John E. Sawyer & M. Scott Poole, 2019. "Systems Savvy: Practical Intelligence for Transformation of Sociotechnical Systems," Group Decision and Negotiation, Springer, vol. 28(3), pages 475-499, June.
    3. In Cho, 2015. "Facebook discontinuance: discontinuance as a temporal settlement of the constant interplay between disturbance and coping," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1531-1548, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pierre Berthon & Leyland Pitt & Michael Ewing & Christopher L. Carr, 2002. "Potential Research Space in MIS: A Framework for Envisioning and Evaluating Research Replication, Extension, and Generation," Information Systems Research, INFORMS, vol. 13(4), pages 416-427, December.
    2. Gregory D. Moody & Laurie J. Kirsch & Sandra A. Slaughter & Brian Kimball Dunn & Qin Weng, 2016. "Facilitating the Transformational: An Exploration of Control in Cyberinfrastructure Projects and the Discovery of Field Control," Information Systems Research, INFORMS, vol. 27(2), pages 324-346, June.
    3. Laurie J. Kirsch, 2004. "Deploying Common Systems Globally: The Dynamics of Control," Information Systems Research, INFORMS, vol. 15(4), pages 374-395, December.
    4. Namjun Cha & Junseok Hwang & Eungdo Kim, 2020. "The optimal knowledge creation strategy of organizations in groupthink situations," Computational and Mathematical Organization Theory, Springer, vol. 26(2), pages 207-235, June.
    5. Rajiv D. Banker & Robert J. Kauffman, 2004. "50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science," Management Science, INFORMS, vol. 50(3), pages 281-298, March.
    6. Hwang, ShinYoung & Kim Seongcheol, 2017. "What triggers the use of mIM service provider’s sequel O2O service extensions?," 14th ITS Asia-Pacific Regional Conference, Kyoto 2017: Mapping ICT into Transformation for the Next Information Society 168494, International Telecommunications Society (ITS).
    7. Chang, Victor & Wang, Yuanyuan & Wills, Gary, 2020. "Research investigations on the use or non-use of hearing aids in the smart cities," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    8. Anthony Simonofski & Estefanía Serral Asensio & Johannes Smedt & Monique Snoeck, 2019. "Hearing the Voice of Citizens in Smart City Design: The CitiVoice Framework," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(6), pages 665-678, December.
    9. Chang, Yung-Chi & Enkhjargal, Uguumur & Huang, Chen-I & Lin, Wen-Ling & Ho, Chi-Ming, 2020. "Factors Affecting the Internet Banking Adoption," Jurnal Ekonomi Malaysia, Faculty of Economics and Business, Universiti Kebangsaan Malaysia, vol. 54(3), pages 117-131.
    10. Hang Lee, 2020. "Voters’ involvement, attitude, and confidence in the era of new media," Palgrave Communications, Palgrave Macmillan, vol. 6(1), pages 1-7, December.
    11. Alain Verbeke & Vernon Bachor & Brenda Nguyen, 2013. "Procedural Justice, Not Absorptive Capacity, Matters in Multinational Enterprise ICT Transfers," Management International Review, Springer, vol. 53(4), pages 535-554, August.
    12. Ebrahim Bonyadi & Lida Sarreshtehdari, 2021. "The Global Entrepreneurship Index (GEI): a critical review," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 11(1), pages 469-488, December.
    13. Chanchai Phonthanukitithaworn & Carmine Sellitto & Michelle W. L. Fong, 2016. "A Comparative Study of Current and Potential Users of Mobile Payment Services," SAGE Open, , vol. 6(4), pages 21582440166, November.
    14. Vishal K. Gupta & Suman Niranjan & Banu A. Goktan & John Eriskon, 2016. "Individual entrepreneurial orientation role in shaping reactions to new technologies," International Entrepreneurship and Management Journal, Springer, vol. 12(4), pages 935-961, December.
    15. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    16. repec:ipg:wpaper:2014-355 is not listed on IDEAS
    17. Vitor F. C. Gonçalves & António Palma-dos-Reis & João Duque, 1999. "Portuguese Financial Corporations' Information Technology Adoption Patterns," Interfaces, INFORMS, vol. 29(4), pages 44-57, August.
    18. Shah, Denish & Murthi, B.P.S., 2021. "Marketing in a data-driven digital world: Implications for the role and scope of marketing," Journal of Business Research, Elsevier, vol. 125(C), pages 772-779.
    19. Mohd Suki, Norazah & T, Ramayah, 2011. "Modelling Customer’s Attitude Towards EGovernment Services," MPRA Paper 41601, University Library of Munich, Germany.
    20. Lawrence, Michael & Goodwin, Paul & Fildes, Robert, 2002. "Influence of user participation on DSS use and decision accuracy," Omega, Elsevier, vol. 30(5), pages 381-392, October.
    21. Akansha Mer & Amarpreet Singh Virdi, 2023. "Modeling Millennials’ Adoption Intentions of E-banking: Extending UTAUT with Perceived Risk and Trust," FIIB Business Review, , vol. 12(4), pages 425-438, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:11:y:2002:i:1:d:10.1023_a:1014596623389. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.