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Implementing Structured Software Methodologies: A Case of Innovation in Process Technology

Author

Listed:
  • Dorothy Leonard-Barton

    (Graduate School of Business Administration, Harvard University, Soldiers Field, Boston, Massachusetts 02163)

Abstract

Managers in charge of introducing new production technologies need to approach implementation as an internal marketing campaign. Potential users of the innovation are subject to various influences. By building on positive influences and countering negative ones, implementation managers can speed the diffusion of the innovation within the organization. For instance, in the case presented here, programmers and analysts were more likely to use new structured software development methods if their supervisors, influential peers, and especially their clients supported use. Users were more likely than nonusers to have received training close to the time they were asked to use the new methods and to see very specific, rather than just general, potential benefits.

Suggested Citation

  • Dorothy Leonard-Barton, 1987. "Implementing Structured Software Methodologies: A Case of Innovation in Process Technology," Interfaces, INFORMS, vol. 17(3), pages 6-17, June.
  • Handle: RePEc:inm:orinte:v:17:y:1987:i:3:p:6-17
    DOI: 10.1287/inte.17.3.6
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    Citations

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    Cited by:

    1. Hipkin, I. B. & De Cock, C., 2000. "TQM and BPR: lessons for maintenance management," Omega, Elsevier, vol. 28(3), pages 277-292, June.
    2. Vitor F. C. Gonçalves & António Palma-dos-Reis & João Duque, 1999. "Portuguese Financial Corporations' Information Technology Adoption Patterns," Interfaces, INFORMS, vol. 29(4), pages 44-57, August.
    3. Sven Heidenreich & Katrin Talke, 2020. "Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption," AMS Review, Springer;Academy of Marketing Science, vol. 10(3), pages 279-298, December.
    4. Carol Pollard, 2003. "Exploring Continued and Discontinued Use of IT: A Case Study of OptionFinder, a Group Support System," Group Decision and Negotiation, Springer, vol. 12(3), pages 171-193, May.
    5. Hipkin, I. B. & Lockett, A. G., 1995. "A study of maintenance technology implementation," Omega, Elsevier, vol. 23(1), pages 79-88, February.
    6. Kakati, M., 1997. "Strategic evaluation of advanced manufacturing technology," International Journal of Production Economics, Elsevier, vol. 53(2), pages 141-156, November.
    7. Terri L. Griffith & David A. Tansik & Lehman Benson, 2002. "Negotiating Technology Implementation: An Empirical Investigation of a Website Introduction," Group Decision and Negotiation, Springer, vol. 11(1), pages 1-22, January.
    8. Mohan, Kunal & Ahlemann, Frederik, 2013. "Understanding acceptance of information system development and management methodologies by actual users: A review and assessment of existing literature," International Journal of Information Management, Elsevier, vol. 33(5), pages 831-839.

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    Keywords

    professional: MS/OR implementation;

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