IDEAS home Printed from https://ideas.repec.org/a/spr/gjofsm/v22y2021i1d10.1007_s40171-021-00259-9.html
   My bibliography  Save this article

An Empirical Analysis of Impact of Organizational Strategies on Critical Success Factors of Business Process Reengineering

Author

Listed:
  • Niraj Kumar Vishvakarma

    (BHU Varanasi)

  • R. R. K. Sharma

    (IIT Kanpur)

  • Anup Kumar

    (Institute of Management Technology Nagpur)

Abstract

This study empirically investigates the influence of organizational strategies on critical success factors of business process reengineering (BPR) related to the scope, efficiency, effectiveness, direction of information flow, and resistance to change during the BPR implementation project. The study adopts the organizational typology propose by Miller and Roth (Manag Sci 40(3):285–304, 1994, https://doi.org/10.1108/01443570810867204 ) to categorize the organizations into three strategic groups (caretakers, marketeers, and innovators). For this study, the data have been collected from 131 organizations involved in BPR-related activities. This study uses various statistical techniques like cluster analysis, principal component, and post hoc analysis, to analyze the collected data. The data analysis shows an impact of organizational strategies on BPR factors like scope, efficiency, and bottom-up communication. Moreover, there are also some factors where organizational strategies do not play a significant role, but these factors are crucial for all the organizational strategy types.

Suggested Citation

  • Niraj Kumar Vishvakarma & R. R. K. Sharma & Anup Kumar, 2021. "An Empirical Analysis of Impact of Organizational Strategies on Critical Success Factors of Business Process Reengineering," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 55-73, March.
    • Handle: RePEc:spr:gjofsm:v:22:y:2021:i:1:d:10.1007_s40171-021-00259-9
    DOI: 10.1007/s40171-021-00259-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40171-021-00259-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40171-021-00259-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tatic Kasim & Mahir Haracic & Merima Haracic, 2018. "The Improvement Of Business Efficiency Through Business Process Management," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 16(1), pages 31-43, May.
    2. Cameron, N. S. & Braiden, P. M., 2004. "Using business process re-engineering for the development of production efficiency in companies making engineered to order products," International Journal of Production Economics, Elsevier, vol. 89(3), pages 261-273, June.
    3. McLean, Tom & McGovern, Tom & Davie, Shanta, 2015. "Management accounting, engineering and the management of company growth: Clarke Chapman, 1864–1914," The British Accounting Review, Elsevier, vol. 47(2), pages 177-190.
    4. Sanjai Kumar Shukla & Sushil & Manoj Kumar Sharma, 2019. "Managerial Paradox Toward Flexibility: Emergent Views Using Thematic Analysis of Literature," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 349-370, December.
    5. Jeffrey G. Miller & Aleda V. Roth, 1994. "A Taxonomy of Manufacturing Strategies," Management Science, INFORMS, vol. 40(3), pages 285-304, March.
    6. Arun A. Elias, 2019. "Strategy Development Through Stakeholder Involvement: A New Zealand Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 313-322, December.
    7. Andrei SERBAN & Cristina IORGA, 2016. "Employee Resistance To Organizational Change Through Managerial Reengineering," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(1), pages 366-374, November.
    8. M. Birasnav & Richa Chaudhary & Joanne Scillitoe, 2019. "Integration of Social Capital and Organizational Learning Theories to Improve Operational Performance," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(2), pages 141-155, June.
    9. Maciel M. Queiroz & André Bergsten Mendes, 2020. "Critical Success Factors of the Brazilian Offshore Support Vessel Industry: A Flexible Systems Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 33-48, June.
    10. Kim, Soung-Hie & Jang, Ki-Jin, 2002. "Designing performance analysis and IDEF0 for enterprise modelling in BPR," International Journal of Production Economics, Elsevier, vol. 76(2), pages 121-133, March.
    11. Leif Brandes & Donja Darai, 2014. "The value of top-down communication for organizational performance," ECON - Working Papers 157, Department of Economics - University of Zurich.
    12. Stuart Evans & Homa Bahrami, 2020. "Super-Flexibility in Practice: Insights from a Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 207-214, September.
    13. Sanjay Mohapatra, 2013. "Change Management Approach in Implementing BPR," Management for Professionals, in: Business Process Reengineering, edition 127, chapter 0, pages 163-190, Springer.
    14. Ehsan Samiei & Jafar Habibi, 2020. "The Mutual Relation Between Enterprise Resource Planning and Knowledge Management: A Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 53-66, March.
    15. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    16. Jin Chen & Dan He & Liang Tong, 2004. "Innovation business process reengineering based on workflow technology: a type of e-innovation," International Journal of Information Technology and Management, Inderscience Enterprises Ltd, vol. 3(1), pages 20-40.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Laxmi Gupta & Ravi Shankar, 2022. "Adoption of Battery Management System in Utility Grid: An Empirical Study Using Structural Equation Modeling," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 573-596, December.
    2. Athanasios Lamprou & Dimitra G. Vagiona, 2022. "Identification and Evaluation of Success Criteria and Critical Success Factors in Project Success," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 237-253, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ghaith M. Al-Abdallah & Kym E. Fraser & Abbas N. Albarq, 2021. "Internet-Based Entrepreneurial Ventures: An Empirical Investigation of Startup Business Strategies on Firm Performance from the MENA region," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 29-41, March.
    2. Le Thanh Tam & Huong Xuan Ho & Dong Phong Nguyen & Arun Elias & Angelina Nhat Hanh Le, 2021. "Receptivity of Governmental Communication and Its Effectiveness During COVID-19 Pandemic Emergency in Vietnam: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 45-64, June.
    3. André Marie Mbakop & Joseph Voufo & Florent Biyeme & Louise Angèle Ngozag & Lucien Meva’a, 2021. "Analysis of Information Flow Characteristics in Shop Floor: State-of-the-Art and Future Research Directions for Developing Countries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 43-53, March.
    4. Ileana Gloria Pérez Vergara & María Camila López Gómez & Igor Lopes Martínez & Jesús Vargas Hernández, 2021. "Strategies for the Preservation of Service Levels in the Inventory Management During COVID-19: A Case Study in a Company of Biosafety Products," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 65-80, June.
    5. Widya Paramita & Rokhima Rostiani & Sari Winahjoe & Amin Wibowo & Risa Virgosita & Handini Audita, 2021. "Explaining the Voluntary Compliance to COVID-19 Measures: An Extrapolation on the Gender Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 1-18, June.
    6. Manoj Kumar Sharma & R. C. Sharma, 2021. "Innovation Framework for Excellence in Higher Education Institutions," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 141-155, June.
    7. André Marie Mbakop & Joseph Voufo & Florent Biyeme & Jean Raymond Lucien Meva’a, 2022. "Moving to a Flexible Shop Floor by Analyzing the Information Flow Coming from Levels of Decision on the Shop Floor of Developing Countries Using Artificial Neural Network: Cameroon, Case Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 255-270, June.
    8. Yehia Ibrahim Alzoubi & Asif Qumer Gill, 2022. "Can Agile Enterprise Architecture be Implemented Successfully in Distributed Agile Development? Empirical Findings," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 221-235, June.
    9. Mohammad Asim & Saboohi Nasim, 2022. "Modeling Enterprise Flexibility and Competitiveness for Indian Pharmaceutical Firms: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 551-571, December.
    10. Mikhail Yurievich Ryabchikov & Elena Sergeevna Ryabchikova, 2022. "Big Data-Driven Assessment of Proposals to Improve Enterprise Flexibility Through Control Options Untested in Practice," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 43-74, March.
    11. Camila Cristina Rodrigues Salgado & Renan Felinto de Farias Aires & Afrânio Galdino Araújo, 2022. "Transient Competitive Advantage Model (TCAM) to Analyze Companies in the Context of Transience," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 185-199, June.
    12. Agime Gerbeti, 2021. "Market Mechanisms for Reducing Emissions and the Introduction of a Flexible Consumption Tax," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 161-178, December.
    13. Pankaj Tiwari & B Suresha, 2021. "Moderating Role of Project Innovativeness on Project Flexibility, Project Risk, Project Performance, and Business Success in Financial Services," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 179-196, September.
    14. Valliappan Raju, 2021. "Implementing Flexible Systems in Doctoral Viva Defense Through Virtual Mechanism," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 127-139, June.
    15. Philip Ebow Bondzi–Simpson & Kingsley S. Agomor, 2021. "Financing Public Universities in Ghana Through Strategic Agility: Lessons from Ghana Institute of Management and Public Administration (GIMPA)," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 1-15, March.
    16. Miguel Afonso Sellitto & Domingos Rafael Ferla Valladares & Erica Pastore & Arianna Alfieri, 2022. "Comparing Competitive Priorities of Slow Fashion and Fast Fashion Operations of Large Retailers in an Emerging Economy," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 1-19, March.
    17. Sayem Ahmed & Hasin Md. Muhtasim Taqi & Yeasir Iqbal Farabi & Mohiuddin Sarker & Syed Mithun Ali & Bathrinath Sankaranarayanan, 2021. "Evaluation of Flexible Strategies to Manage the COVID-19 Pandemic in the Education Sector," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 81-105, December.
    18. Daniel E. Ufua & Evans Osabuohien & Mercy E. Ogbari & Hezekiah O. Falola & Emmanuel E. Okoh & Adnan Lakhani, 2021. "Re-Strategising Government Palliative Support Systems in Tackling the Challenges of COVID-19 Lockdown in Lagos State, Nigeria," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 19-32, June.
    19. Daniel E. Ufua & Olusola J. Olujobi & Hammad Tahir & Mamdouh Abdulaziz Saleh Al-Faryan & Oluwatoyin A. Matthew & Evans Osabuohien, 2022. "Lean Entrepreneurship and SME Practice in a Post COVID-19 Pandemic Era: A Conceptual Discourse from Nigeria," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 331-344, September.
    20. H. Trollman & J. A. Colwill, 2020. "A Transformational Change Framework for Developing Ecologically Embedded Manufacturing," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(4), pages 341-368, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:gjofsm:v:22:y:2021:i:1:d:10.1007_s40171-021-00259-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.