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Selecting IT applications in manufacturing: a KBS approach

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  • Kathuria, Ravi
  • Anandarajan, Murugan
  • Igbaria, Magid

Abstract

The use of the right type of Information Technology (IT) applications or manufacturing systems is expected to usher in a competitive advantage. Selection of the right type of IT application is, however, a challenging task. When a company, with a given dominant process structure, emphasizes two or more competitive priorities, such as quality, product flexibility, etc., an unaided manager faces a complex decision problem in choosing from alternative IT applications available in the areas of product design through distribution. In this paper, we present a Knowledge Based System (KBS) that would assist managers with the identification of IT applications that are consistent with both the competitive priorities and the process structure. Validation of the system illustrates that its performance is consistent with the human experts, and it has the potential to facilitate effective and swift decision-making in the selection of appropriate IT applications that best match an organization's manufacturing strategy.

Suggested Citation

  • Kathuria, Ravi & Anandarajan, Murugan & Igbaria, Magid, 1999. "Selecting IT applications in manufacturing: a KBS approach," Omega, Elsevier, vol. 27(6), pages 605-616, December.
    • Handle: RePEc:eee:jomega:v:27:y:1999:i:6:p:605-616
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    References listed on IDEAS

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    Cited by:

    1. Albino, Vito & Pontrandolfo, Pierpaolo & Scozzi, Barbara, 2002. "Analysis of information flows to enhance the coordination of production processes," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 7-19, January.
    2. B S Ahn & S H Choi, 2008. "ERP system selection using a simulation-based AHP approach: a case of Korean homeshopping company," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(3), pages 322-330, March.
    3. S H Choi & S M Bae, 2009. "Strategic information systems selection with incomplete preferences: a case of a Korean electronics company," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(2), pages 180-190, February.
    4. Somers, Toni M. & Nelson, Klara G., 2003. "The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms," European Journal of Operational Research, Elsevier, vol. 146(2), pages 315-338, April.

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