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Platform-based collaboration in digital ecosystems

Author

Listed:
  • Fabian Aulkemeier

    (University of Twente)

  • Maria-Eugenia Iacob

    (University of Twente)

  • Jos Hillegersberg

    (University of Twente)

Abstract

Organizations operating in a network require strong information technology support to successfully collaborate. In a business service network, the links between partners must enable quick connect and disconnect relationships, in order to harness market opportunities. Scholars claim that information technology platforms are necessary to enhance this quick connect capability and to transform business networks into digital ecosystems. However, the state of the art in inter-organizational collaboration relies on static collaboration patterns between individual partners, and current systems are engineered without interoperability in mind. In this study, we follow a design science approach to promote the concept of platform-based collaboration. More precisely, we propose an architecture for an inter-organizational platform that facilitates the provisioning of collaboration services. Furthermore, we present a prototype in the context of e-commerce as a means of evaluating the proposed design. We conclude that the platform approach is beneficial in achieving increased flexibility in business-to-business collaboration.

Suggested Citation

  • Fabian Aulkemeier & Maria-Eugenia Iacob & Jos Hillegersberg, 2019. "Platform-based collaboration in digital ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 597-608, December.
    • Handle: RePEc:spr:elmark:v:29:y:2019:i:4:d:10.1007_s12525-019-00341-2
    DOI: 10.1007/s12525-019-00341-2
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    References listed on IDEAS

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    1. Otto R. Koppius & Arnoud J. Laak, 2009. "The Quick-Connect Capability and Its Antecedents," Springer Books, in: The Network Experience, chapter 17, pages 267-284, Springer.
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    5. Ramanathan, Usha & Gunasekaran, Angappa, 2014. "Supply chain collaboration: Impact of success in long-term partnerships," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 252-259.
    6. Fabian Aulkemeier & Mohammad Anggasta Paramartha & Maria-Eugenia Iacob & Jos Hillegersberg, 2016. "A pluggable service platform architecture for e-commerce," Information Systems and e-Business Management, Springer, vol. 14(3), pages 469-489, August.
    7. Evans David S. & Schmalensee Richard, 2010. "Failure to Launch: Critical Mass in Platform Businesses," Review of Network Economics, De Gruyter, vol. 9(4), pages 1-28, December.
    8. Tassilo Pellegrini, 2017. "Semantic metadata in the publishing industry – technological achievements and economic implications," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(1), pages 9-20, February.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Wallbach, Sören, 2020. "Assimilation and Diffusion of Multi-Sided Platforms in Dynamic B2B Networks: Inhibiting Factors and Their Consequences," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 123277, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Nizar Abdelkafi & Christina Raasch & Angela Roth & R. Srinivasan, 2019. "Multi-sided platforms," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 553-559, December.
    3. Snezhana Sulova, 2023. "A Conceptual Framework for the Technological Advancement of E-Commerce Applications," Businesses, MDPI, vol. 3(1), pages 1-11, March.
    4. Maria Giuffrida & Riccardo Mangiaracina & Umar Burki, 2021. "Cloud-Based Booking Platforms in Warehouse Operations," Sustainability, MDPI, vol. 13(20), pages 1-16, October.
    5. Cristina Mihale-Wilson & K. Valerie Carl, 2024. "Designing incentive systems for participation in digital ecosystems—An integrated framework," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-32, December.
    6. Simon Michalke & Lisa Lohrenz & Christoph Lattemann & Susanne Robra-Bissantz, 2022. "Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2429-2444, December.
    7. Sanjay Chaudhary & P. K. Suri, 2021. "Ranking the Factors Influencing e-Trading Usage in Agricultural Marketing," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 233-249, September.
    8. Shraddha Nimish Danani & Janis L. Gogan & Prageet Aeron & Kirti Sharma & Mahadeo Prasad Jaiswal, 2022. "How Do Digital Market Platform Hosts Exercise Control Over Sellers?: Digital Market Platform Sellers Control," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 20(2), pages 1-18, April.
    9. Vítor Ribeiro & João Barata & Paulo Rupino Cunha, 2024. "Modeling inter-organizational business process governance in the age of collaborative networks," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-27, December.
    10. Tobias Wulfert & Robert Woroch & Gero Strobel & Sarah Seufert & Frederik Möller, 2022. "Developing design principles to standardize e-commerce ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 1813-1842, December.

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    More about this item

    Keywords

    Business networks; Inter-organizational collaboration; Cloud service platform; Canonical data model; E-commerce;
    All these keywords.

    JEL classification:

    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

    Statistics

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