IDEAS home Printed from https://ideas.repec.org/a/spr/infsem/v14y2016i3d10.1007_s10257-015-0291-6.html
   My bibliography  Save this article

A pluggable service platform architecture for e-commerce

Author

Listed:
  • Fabian Aulkemeier

    (University of Twente)

  • Mohammad Anggasta Paramartha

    (University of Twente)

  • Maria-Eugenia Iacob

    (University of Twente)

  • Jos Hillegersberg

    (University of Twente)

Abstract

In the beginning of the e-commerce era, retailers mostly adopted vertically integrated solutions to control the entire e-commerce value chain. However, they began to realize that to achieve agility, a better approach would be to focus on certain core capabilities and then create a partner ecosystem around them. From a technical point of view, this means it is advised to have a lightweight platform architecture with small core e-commerce functionality which can be extended by additional services from third party providers. In a typical e-commerce ecosystem with diverse information systems of network partners, integration and interoperability become critical factors to enable seamless coordination among the partners. Furthermore an increasing adoption of cloud computing technology could be observed resulting in more challenging integration scenarios involving cloud services. Thus, an e-commerce platform is required that suites the advanced needs for flexible and agile service integration. Therefore, this paper aims to present a reference architecture of a novel pluggable service platform for e-commerce. We investigate on currently available online shop platform solutions and integration platforms in the market. Based on the findings and motivated by literature on service-oriented design, we develop an architecture of a service-based pluggable platform for online retailers. This design is then instantiated by means of a prototype for an e-commerce returns handling scenario to demonstrate the feasibility of our architecture design.

Suggested Citation

  • Fabian Aulkemeier & Mohammad Anggasta Paramartha & Maria-Eugenia Iacob & Jos Hillegersberg, 2016. "A pluggable service platform architecture for e-commerce," Information Systems and e-Business Management, Springer, vol. 14(3), pages 469-489, August.
    • Handle: RePEc:spr:infsem:v:14:y:2016:i:3:d:10.1007_s10257-015-0291-6
    DOI: 10.1007/s10257-015-0291-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10257-015-0291-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10257-015-0291-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Otto R. Koppius & Arnoud J. Laak, 2009. "The Quick-Connect Capability and Its Antecedents," Springer Books, in: The Network Experience, chapter 17, pages 267-284, Springer.
    2. Gunasekaran, A. & Marri, H. B. & McGaughey, R. E. & Nebhwani, M. D., 2002. "E-commerce and its impact on operations management," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 185-197, January.
    3. Peter H. M. Vervest & Diederik W. Liere & Li Zheng, 2009. "The Network Experience," Springer Books, Springer, number 978-3-540-85582-8, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. ming, Luo & GuoHua, Zhou & Wei, Wei, 2021. "Study of the Game Model of E-Commerce Information Sharing in an Agricultural Product Supply Chain based on fuzzy big data and LSGDM," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
    2. Fabian Aulkemeier & Maria-Eugenia Iacob & Jos Hillegersberg, 2019. "Platform-based collaboration in digital ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 597-608, December.
    3. Jinmin Kim & AhRam Cho & Jaeyoung Kim, 2022. "Effect of the Standardization of Service Platforms for High-Involvement PropTech Services," Sustainability, MDPI, vol. 14(9), pages 1-18, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fabian Aulkemeier & Maria-Eugenia Iacob & Jos Hillegersberg, 2019. "Platform-based collaboration in digital ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 597-608, December.
    2. Aura Reggiani & Peter Nijkamp & Alessandro Cento, 2011. "Connectivity and Concentration in Airline Networks: A Complexity Analysis of Lufthansa's Network," Tinbergen Institute Discussion Papers 11-111/3, Tinbergen Institute.
    3. Zhang, Xuemei & Zhou, Gengui & Cao, Jian & Wu, Anqi, 2020. "Evolving strategies of e-commerce and express delivery enterprises with public supervision," Research in Transportation Economics, Elsevier, vol. 80(C).
    4. Išoraitė, Margarita & Miniotienė, Neringa, 2018. "Electronic Commerce: Theory and Practice," MPRA Paper 91034, University Library of Munich, Germany.
    5. Nurmilaakso, Juha-Miikka, 2008. "Adoption of e-business functions and migration from EDI-based to XML-based e-business frameworks in supply chain integration," International Journal of Production Economics, Elsevier, vol. 113(2), pages 721-733, June.
    6. Xu, Haoxuan & Gong, Yeming (Yale) & Chu, Chengbin & Zhang, Jinlong, 2017. "Dynamic lot-sizing models for retailers with online channels," International Journal of Production Economics, Elsevier, vol. 183(PA), pages 171-184.
    7. Martínez-Caro, Eva & Cegarra-Navarro, Juan Gabriel & Alfonso-Ruiz, Francisco Javier, 2020. "Digital technologies and firm performance: The role of digital organisational culture," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    8. Zhang, Tao & Li, Gang & Cheng, T.C.E. & Lai, Kin Keung, 2017. "Welfare economics of review information: Implications for the online selling platform owner," International Journal of Production Economics, Elsevier, vol. 184(C), pages 69-79.
    9. Lin, Winston T. & Chen, Yueh H. & Chou, Chia-Ching, 2021. "Assessing the business values of e-commerce and information technology separately and jointly and their impacts upon US firms' performance as measured by productive efficiency," International Journal of Production Economics, Elsevier, vol. 241(C).
    10. Chen, Liang-Tu, 2014. "Optimal dynamic policies for integrated production and marketing planning in business-to-business marketplaces," International Journal of Production Economics, Elsevier, vol. 153(C), pages 46-53.
    11. Rach, Sabine & Tschöpel, Michael, 2011. "Handelsplattformen im Internet: Eine Literaturstudie zur empirischen Evidenz," Arbeitspapiere 112, University of Münster, Institute for Cooperatives.
    12. Schiavone, Francesco & Leone, Daniele & Caporuscio, Andrea & Lan, Sai, 2022. "Digital servitization and new sustainable configurations of manufacturing systems," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    13. Nguyen, Hong-Oanh, 2013. "Critical factors in e-business adoption: Evidence from Australian transport and logistics companies," International Journal of Production Economics, Elsevier, vol. 146(1), pages 300-312.
    14. Morton O’Kelly, 2015. "Network Hub Structure and Resilience," Networks and Spatial Economics, Springer, vol. 15(2), pages 235-251, June.
    15. Tsekouropoulos Georgios & Vatis Stilianos-Eustratios & Andreopoulou Zacharoula & Katsonis Nikolaos & Eugenia Papaioannou, 2014. "The aspects of internet-based management, marketing, consumer?s purchasing behavior and social media towards food sustainability," RIVISTA DI STUDI SULLA SOSTENIBILITA', FrancoAngeli Editore, vol. 2014(2), pages 207-222.
    16. Choi, Tsan-Ming & Li, Duan & Yan, Houmin, 2004. "Optimal returns policy for supply chain with e-marketplace," International Journal of Production Economics, Elsevier, vol. 88(2), pages 205-227, March.
    17. Ramanathan, Ramakrishnan & Ramanathan, Usha & Hsiao, Hsieh-Ling, 2012. "The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects," International Journal of Production Economics, Elsevier, vol. 140(2), pages 934-943.
    18. Hausen, Tobias & Fritz, Melanie & Schiefer, Gerhard, 2006. "Potential of electronic trading in complex supply chains: An experimental study," International Journal of Production Economics, Elsevier, vol. 104(2), pages 580-597, December.
    19. Reijers, H. A. & Liman Mansar, S., 2005. "Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics," Omega, Elsevier, vol. 33(4), pages 283-306, August.
    20. Heidary Dahooie, Jalil & Raafat, Romina & Qorbani, Ali Reza & Daim, Tugrul, 2021. "An intuitionistic fuzzy data-driven product ranking model using sentiment analysis and multi-criteria decision-making," Technological Forecasting and Social Change, Elsevier, vol. 173(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infsem:v:14:y:2016:i:3:d:10.1007_s10257-015-0291-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.