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Context-Aware Business Process Management

Author

Listed:
  • Jan Brocke

    (University of Liechtenstein)

  • Marie-Sophie Baier

    (Project Group Business & Information Systems Engineering of the Fraunhofer FIT)

  • Theresa Schmiedel

    (University of Applied Sciences and Arts Northwestern Switzerland FHNW)

  • Katharina Stelzl

    (University of Bayreuth)

  • Maximilian Röglinger

    (University of Bayreuth)

  • Charlotte Wehking

    (University of Liechtenstein)

Abstract

Context awareness is essential for successful business process management (BPM). So far, research has covered relevant BPM context factors and context-aware process design, but little is known about how to assess and select BPM methods in a context-aware manner. As BPM methods are involved in all stages of the BPM lifecycle, it is key to apply appropriate methods to efficiently use organizational resources. Following the design science paradigm, the study at hand addresses this gap by developing and evaluating the Context-Aware BPM Method Assessment and Selection (CAMAS) Method. This method assists method engineers in assessing in which contexts their BPM methods can be applied and method users in selecting appropriate BPM methods for given contexts. The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM. They also provide insights into the status quo of existing BPM methods.

Suggested Citation

  • Jan Brocke & Marie-Sophie Baier & Theresa Schmiedel & Katharina Stelzl & Maximilian Röglinger & Charlotte Wehking, 2021. "Context-Aware Business Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(5), pages 533-550, October.
    • Handle: RePEc:spr:binfse:v:63:y:2021:i:5:d:10.1007_s12599-021-00685-0
    DOI: 10.1007/s12599-021-00685-0
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    References listed on IDEAS

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    1. Rob Vanwersch & Khurram Shahzad & Irene Vanderfeesten & Kris Vanhaecht & Paul Grefen & Liliane Pintelon & Jan Mendling & Godefridus Merode & Hajo Reijers, 2016. "A Critical Evaluation and Framework of Business Process Improvement Methods," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(1), pages 43-53, February.
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    4. Jan Recker & Jan Mendling, 2016. "The State of the Art of Business Process Management Research as Published in the BPM Conference," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(1), pages 55-72, February.
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    Cited by:

    1. Roman Šperka & Michal Halaška, 2023. "The performance assessment framework (PPAFR) for RPA implementation in a loan application process using process mining," Information Systems and e-Business Management, Springer, vol. 21(2), pages 277-321, June.
    2. Thomas Grisold & Christian Janiesch & Maximilian Röglinger & Moe Thandar Wynn, 2024. "Managing Dynamics in and Around Business Processes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(5), pages 533-540, October.
    3. Ingo Kregel & Bettina Distel & André Coners, 2022. "Business Process Management Culture in Public Administration and Its Determinants," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(2), pages 201-221, April.

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