IDEAS home Printed from https://ideas.repec.org/a/spr/annopr/v275y2019i1d10.1007_s10479-017-2624-y.html
   My bibliography  Save this article

Airport ground workforce planning with hierarchical skills: a new formulation and branch-and-price approach

Author

Listed:
  • Lishun Zeng

    (China Southern Airlines Headquarters)

  • Mingyu Zhao

    (China Southern Airlines Headquarters)

  • Yangfan Liu

    (China Southern Airlines Headquarters)

Abstract

We address the problem of strategic workforce planning for airport ground staff. The goal is to find a minimum workforce mix that satisfies a target coverage rate with respect to a given demand profile. Based on the classical tour scheduling problem, we propose a new formulation with hierarchical skills in which staff with higher level skills is permitted to cover demands of lower levels. A branch-and-price approach is proposed to solve the model. Numerical experiments based on real-world demand data demonstrate that our approach can efficiently produce near-optimal solutions to the model.

Suggested Citation

  • Lishun Zeng & Mingyu Zhao & Yangfan Liu, 2019. "Airport ground workforce planning with hierarchical skills: a new formulation and branch-and-price approach," Annals of Operations Research, Springer, vol. 275(1), pages 245-258, April.
  • Handle: RePEc:spr:annopr:v:275:y:2019:i:1:d:10.1007_s10479-017-2624-y
    DOI: 10.1007/s10479-017-2624-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10479-017-2624-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10479-017-2624-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hesham Alfares, 2004. "Survey, Categorization, and Comparison of Recent Tour Scheduling Literature," Annals of Operations Research, Springer, vol. 127(1), pages 145-175, March.
    2. Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
    3. Hung, Rudy, 1994. "Single-shift off-day scheduling of a hierarchical workforce with variable demands," European Journal of Operational Research, Elsevier, vol. 78(1), pages 49-57, October.
    4. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    5. D. Dowling & M. Krishnamoorthy & H. Mackenzie & D. Sier, 1997. "Staff rostering at a large international airport," Annals of Operations Research, Springer, vol. 72(0), pages 125-147, January.
    6. Cynthia Barnhart & Ellis L. Johnson & George L. Nemhauser & Martin W. P. Savelsbergh & Pamela H. Vance, 1998. "Branch-and-Price: Column Generation for Solving Huge Integer Programs," Operations Research, INFORMS, vol. 46(3), pages 316-329, June.
    7. Hua Ni & Hernán Abeledo, 2007. "A branch-and-price approach for large-scale employee tour scheduling problems," Annals of Operations Research, Springer, vol. 155(1), pages 167-176, November.
    8. Billionnet, Alain, 1999. "Integer programming to schedule a hierarchical workforce with variable demands," European Journal of Operational Research, Elsevier, vol. 114(1), pages 105-114, April.
    9. Hamilton Emmons & Richard N. Burns, 1991. "Off-Day Scheduling with Hierarchical Worker Categories," Operations Research, INFORMS, vol. 39(3), pages 484-495, June.
    10. Stolletz, Raik, 2010. "Operational workforce planning for check-in counters at airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 46(3), pages 414-425, May.
    11. Yongjian Li & Jian Chen & Xiaoqiang Cai, 2007. "An integrated staff-sizing approach considering feasibility of scheduling decision," Annals of Operations Research, Springer, vol. 155(1), pages 361-390, November.
    12. Andrew J. Mason & David M. Ryan & David M. Panton, 1998. "Integrated Simulation, Heuristic and Optimisation Approaches to Staff Scheduling," Operations Research, INFORMS, vol. 46(2), pages 161-175, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Juan P. Cavada & Cristián E. Cortés & Gustavo Henríquez & Pablo A. Rey, 2023. "A ground crew shift rostering model for Santiago International Airport," Operational Research, Springer, vol. 23(1), pages 1-26, March.
    2. Jose Pedro Garcia-Sabater & Julien Maheut & Angel Ruiz & Julio Juan Garcia-Sabater, 2020. "A Framework for Capacity and Operations Planning in Services Organizations Employing Workers with Intellectual Disabilities," Sustainability, MDPI, vol. 12(22), pages 1-17, November.
    3. Wu, Zhiying & Xu, Guoning & Chen, Qingxin & Mao, Ning, 2023. "Two stochastic optimization methods for shift design with uncertain demand," Omega, Elsevier, vol. 115(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    2. Broos Maenhout & Mario Vanhoucke, 2017. "A resource type analysis of the integrated project scheduling and personnel staffing problem," Annals of Operations Research, Springer, vol. 252(2), pages 407-433, May.
    3. Ferdinand Kiermaier & Markus Frey & Jonathan F. Bard, 2020. "The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers," Journal of Scheduling, Springer, vol. 23(2), pages 177-209, April.
    4. Brusco, Michael J., 2015. "A bicriterion algorithm for the allocation of cross-trained workers based on operational and human resource objectives," European Journal of Operational Research, Elsevier, vol. 247(1), pages 46-59.
    5. Oyku Ahipasaoglu & Nesim Erkip & Oya Ekin Karasan, 2019. "The venue management problem: setting staffing levels, shifts and shift schedules at concession stands," Journal of Scheduling, Springer, vol. 22(1), pages 69-83, February.
    6. Wang, Wenshu & Xie, Kexin & Guo, Siqi & Li, Weixing & Xiao, Fan & Liang, Zhe, 2023. "A shift-based model to solve the integrated staff rostering and task assignment problem with real-world requirements," European Journal of Operational Research, Elsevier, vol. 310(1), pages 360-378.
    7. Ulusam Seckiner, Serap & Gokcen, Hadi & Kurt, Mustafa, 2007. "An integer programming model for hierarchical workforce scheduling problem," European Journal of Operational Research, Elsevier, vol. 183(2), pages 694-699, December.
    8. Julie Poullet & Axel Parmentier, 2020. "Shift Planning Under Delay Uncertainty at Air France: A Vehicle-Scheduling Problem with Outsourcing," Transportation Science, INFORMS, vol. 54(4), pages 956-972, July.
    9. Ivan Kovynyov & Ralf Mikut, 2019. "Digital technologies in airport ground operations," Netnomics, Springer, vol. 20(1), pages 1-30, April.
    10. Mark W. Isken & Osman T. Aydas, 2022. "A tactical multi-week implicit tour scheduling model with applications in healthcare," Health Care Management Science, Springer, vol. 25(4), pages 551-573, December.
    11. Marta Rocha & José Oliveira & Maria Carravilla, 2014. "A constructive heuristic for staff scheduling in the glass industry," Annals of Operations Research, Springer, vol. 217(1), pages 463-478, June.
    12. Smet, Pieter & Brucker, Peter & De Causmaecker, Patrick & Vanden Berghe, Greet, 2016. "Polynomially solvable personnel rostering problems," European Journal of Operational Research, Elsevier, vol. 249(1), pages 67-75.
    13. Lin, Shih-Wei & Ying, Kuo-Ching, 2014. "Minimizing shifts for personnel task scheduling problems: A three-phase algorithm," European Journal of Operational Research, Elsevier, vol. 237(1), pages 323-334.
    14. Jaime Miranda & Pablo A. Rey & Antoine Sauré & Richard Weber, 2018. "Metro Uses a Simulation-Optimization Approach to Improve Fare-Collection Shift Scheduling," Interfaces, INFORMS, vol. 48(6), pages 529-542, November.
    15. Silke Jütte & Daniel Müller & Ulrich W. Thonemann, 2017. "Optimizing railway crew schedules with fairness preferences," Journal of Scheduling, Springer, vol. 20(1), pages 43-55, February.
    16. Banu Sungur & Cemal Özgüven & Yasemin Kariper, 2017. "Shift scheduling with break windows, ideal break periods, and ideal waiting times," Flexible Services and Manufacturing Journal, Springer, vol. 29(2), pages 203-222, June.
    17. Xiang Li & Haoyue Fan & Jiaming Liu & Qifeng Xun, 2022. "Staff scheduling in blood collection problems," Annals of Operations Research, Springer, vol. 316(1), pages 365-400, September.
    18. Tristan Becker & Pia Mareike Steenweg & Brigitte Werners, 2019. "Cyclic shift scheduling with on-call duties for emergency medical services," Health Care Management Science, Springer, vol. 22(4), pages 676-690, December.
    19. Jens O. Brunner & Jonathan F. Bard & Jan M. Köhler, 2013. "Bounded flexibility in days‐on and days‐off scheduling," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(8), pages 678-701, December.
    20. Hertz, Alain & Lahrichi, Nadia & Widmer, Marino, 2010. "A flexible MILP model for multiple-shift workforce planning under annualized hours," European Journal of Operational Research, Elsevier, vol. 200(3), pages 860-873, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:annopr:v:275:y:2019:i:1:d:10.1007_s10479-017-2624-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.