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A survey of retrial queueing systems

Author

Listed:
  • Jeongsim Kim

    (Chungbuk National University)

  • Bara Kim

    (Korea University)

Abstract

Retrial queueing systems have been extensively studied because of their applications in telephone systems, call centers, telecommunication networks, computer systems, and in daily life. This survey deals with various retrial queueing models. The main focus of this survey is to show analytic results for queue length distributions, waiting time distributions, and tail asymptotics for the queue length and waiting time distributions. This survey also considers the stability analysis of retrial queueing models.

Suggested Citation

  • Jeongsim Kim & Bara Kim, 2016. "A survey of retrial queueing systems," Annals of Operations Research, Springer, vol. 247(1), pages 3-36, December.
  • Handle: RePEc:spr:annopr:v:247:y:2016:i:1:d:10.1007_s10479-015-2038-7
    DOI: 10.1007/s10479-015-2038-7
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    References listed on IDEAS

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