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A matrix continued fraction approach to multiserver retrial queues

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  • Tuan Phung-Duc
  • Hiroyuki Masuyama
  • Shoji Kasahara
  • Yutaka Takahashi

Abstract

We consider basic M/M/c/c (c≥1) retrial queues where the number of busy servers and that of customers in the orbit form a level-dependent quasi-birth-and-death (QBD) process with a special structure. Based on this structure and a matrix continued fraction approach, we develop an efficient algorithm to compute the joint stationary distribution of the numbers of busy servers and retrial customers. Through numerical experiments, we demonstrate that our algorithm works well even for M/M/c/c retrial queues with large value of c. Copyright Springer Science+Business Media, LLC 2013

Suggested Citation

  • Tuan Phung-Duc & Hiroyuki Masuyama & Shoji Kasahara & Yutaka Takahashi, 2013. "A matrix continued fraction approach to multiserver retrial queues," Annals of Operations Research, Springer, vol. 202(1), pages 161-183, January.
    • Handle: RePEc:spr:annopr:v:202:y:2013:i:1:p:161-183:10.1007/s10479-011-0840-4
    DOI: 10.1007/s10479-011-0840-4
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    References listed on IDEAS

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    1. Bong Choi & Yong Chang & Bara Kim, 1999. "MAP 1 , MAP 2 /M/c retrial queue with guard channels and its application to cellular networks," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 7(2), pages 231-248, December.
    2. Noah Gans & Ger Koole & Avishai Mandelbaum, 2003. "Telephone Call Centers: Tutorial, Review, and Research Prospects," Manufacturing & Service Operations Management, INFORMS, vol. 5(2), pages 79-141, September.
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    4. A. Gómez-Corral, 2006. "A bibliographical guide to the analysis of retrial queues through matrix analytic techniques," Annals of Operations Research, Springer, vol. 141(1), pages 163-191, January.
    5. Vladimir Anisimov & Jesus Artalejo, 2002. "Approximation of multiserver retrial queues by means of generalized truncated models," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 10(1), pages 51-66, June.
    6. J.R. Artalejo & M. Pozo, 2002. "Numerical Calculation of the Stationary Distribution of the Main Multiserver Retrial Queue," Annals of Operations Research, Springer, vol. 116(1), pages 41-56, October.
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    Cited by:

    1. Alexander Moiseev & Anatoly Nazarov & Svetlana Paul, 2020. "Asymptotic Diffusion Analysis of Multi-Server Retrial Queue with Hyper-Exponential Service," Mathematics, MDPI, vol. 8(4), pages 1-16, April.
    2. Shin, Yang Woo, 2015. "Algorithmic approach to Markovian multi-server retrial queues with vacations," Applied Mathematics and Computation, Elsevier, vol. 250(C), pages 287-297.
    3. Samira Taleb & Amar Aissani, 2016. "Preventive maintenance in an unreliable M/G/1 retrial queue with persistent and impatient customers," Annals of Operations Research, Springer, vol. 247(1), pages 291-317, December.
    4. Jeongsim Kim & Bara Kim, 2016. "A survey of retrial queueing systems," Annals of Operations Research, Springer, vol. 247(1), pages 3-36, December.

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