IDEAS home Printed from https://ideas.repec.org/a/sae/vision/v21y2017i3p259-273.html
   My bibliography  Save this article

Role of Organizational Learning and Innovation in between High-performance HR Practices and Business Performance: A Study of Telecommunication Sector

Author

Listed:
  • Jeevan Jyoti
  • Hardeep Chahal
  • Asha Rani

Abstract

The purpose of this study is to explore the role of the organizational learning (OL) and innovation as mediators between high-performance human resource practices (HPHRPs) and business performance (BP) in telecommunication sector. Census method has been used for data collection from employees working in telecommunication organizations in Jammu and Kashmir (North India). Reliability and validity have been proven with the help of confirmatory factor analysis. Structural equation modelling has been used for hypotheses testing. The results indicate that OL mediates the relationship between HPHRPs and innovation, whereas innovation does not mediate but moderates the relationship between OL and BP. So the final model evaluated the mediated-moderation effect of OL and innovation in between HPHRPs and BP. The theoretical and managerial implications have also been discussed.

Suggested Citation

  • Jeevan Jyoti & Hardeep Chahal & Asha Rani, 2017. "Role of Organizational Learning and Innovation in between High-performance HR Practices and Business Performance: A Study of Telecommunication Sector," Vision, , vol. 21(3), pages 259-273, September.
    • Handle: RePEc:sae:vision:v:21:y:2017:i:3:p:259-273
    DOI: 10.1177/0972262917716766
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0972262917716766
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0972262917716766?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hardeep Chahal & Jeevan Jyoti & Asha Rani, 2016. "The Effect of Perceived High-performance Human Resource Practices on Business Performance: Role of Organizational Learning," Global Business Review, International Management Institute, vol. 17(3_suppl), pages 107-132, June.
    2. Casey Ichniowski & Kathryn Shaw, 1999. "The Effects of Human Resource Management Systems on Economic Performance: An International Comparison of U.S. and Japanese Plants," Management Science, INFORMS, vol. 45(5), pages 704-721, May.
    3. Yamin, Shahid & Mavondo, Felix & Gunasekaran, A & Sarros, James C., 1997. "A study of competitive strategy, organisational innovation and organisational performance among Australian manufacturing companies," International Journal of Production Economics, Elsevier, vol. 52(1-2), pages 161-172, October.
    4. Jeevan Jyoti & Jyoti Sharma, 2012. "Impact of Market Orientation on Business Performance: Role of Employee Satisfaction and Customer Satisfaction," Vision, , vol. 16(4), pages 297-313, December.
    5. Herbert A. Simon, 1991. "Bounded Rationality and Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 125-134, February.
    6. Guy Paré & Michel Tremblay, 2000. "The Measurement and Antecedents of Turnover Intentions among IT Professionals," CIRANO Working Papers 2000s-33, CIRANO.
    7. Dennis Knepp & Doris Entwisle, 1969. "Testing significance of differences between two chi-squares," Psychometrika, Springer;The Psychometric Society, vol. 34(3), pages 331-333, September.
    8. John Seely Brown & Paul Duguid, 1991. "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, INFORMS, vol. 2(1), pages 40-57, February.
    9. Roberta Capello & Camilla Lenzi, 2015. "Knowledge, Innovation and Productivity Gains across European Regions," Regional Studies, Taylor & Francis Journals, vol. 49(11), pages 1788-1804, November.
    10. Jeevan Jyoti & Sonia Bhau, 2015. "Impact of Transformational Leadership on Job Performance," SAGE Open, , vol. 5(4), pages 21582440156, November.
    11. Jiménez-Jiménez, Daniel & Sanz-Valle, Raquel, 2011. "Innovation, organizational learning, and performance," Journal of Business Research, Elsevier, vol. 64(4), pages 408-417, April.
    12. Kleijnen, Mirella & Lee, Nick & Wetzels, Martin, 2009. "An exploration of consumer resistance to innovation and its antecedents," Journal of Economic Psychology, Elsevier, vol. 30(3), pages 344-357, June.
    13. Leal-Rodríguez, Antonio Luis & Eldridge, Stephen & Roldán, José Luis & Leal-Millán, Antonio Genaro & Ortega-Gutiérrez, Jaime, 2015. "Organizational unlearning, innovation outcomes, and performance: The moderating effect of firm size," Journal of Business Research, Elsevier, vol. 68(4), pages 803-809.
    14. Kaifeng Jiang & Riki Takeuchi & David P. Lepak, 2013. "Where do We Go From Here? New Perspectives on the Black Box in Strategic Human Resource Management Research," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1448-1480, December.
    15. Jeong, Dae Yong & Choi, Myungweon, 2016. "The impact of high-performance work systems on firm performance: The moderating effects of the human resource function’s influence," Journal of Management & Organization, Cambridge University Press, vol. 22(3), pages 328-348, May.
    16. Daniel Palacios & Ignacio Gil & Fernando Garrigos, 2009. "The impact of knowledge management on innovation and entrepreneurship in the biotechnology and telecommunications industries," Small Business Economics, Springer, vol. 32(3), pages 291-301, March.
    17. Chen, Chung-Jen & Huang, Jing-Wen, 2009. "Strategic human resource practices and innovation performance -- The mediating role of knowledge management capacity," Journal of Business Research, Elsevier, vol. 62(1), pages 104-114, January.
    18. Fang Lee Cooke & Kok Khim Beh, 2007. "Continuous Innovations in Production Technology in the Manufacturing Industry in Britain: A Networked Approach?," Vision, , vol. 11(1), pages 1-13, January.
    19. Jeevan Jyoti & Pooja Gupta & Sindhu Kotwal, 2011. "Impact of Knowledge Management Practices on Innovative Capacity," Vision, , vol. 15(4), pages 315-330, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Muafi & Uyun Qurotul, 2019. "Imitation vs Innovation: Is there an alignment between supply chain organizational learning and Islamic HRM practices?," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 10(3), pages 143-156, December.
    2. Saeed Siyal & Chunlin Xin & Xiaobao Peng & Abdul Waheed Siyal & Waqas Ahmed, 2020. "Why Do High-Performance Human Resource Practices Matter for Employee Outcomes in Public Sector Universities? The Mediating Role of Person–Organization Fit Mechanism," SAGE Open, , vol. 10(3), pages 21582440209, August.
    3. Amna Yousaf & Qasim Ali Nisar & Shahzad Ali & Aamir Zamir Kamboh & Muhammad Sajjad Hussain, 2019. "Do High-Performance Work Practices Influence Organizational Innovation? Mediating Role of Human Capital," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 7(1), pages :107-120, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hardeep Chahal & Jeevan Jyoti & Asha Rani, 2016. "The Effect of Perceived High-performance Human Resource Practices on Business Performance: Role of Organizational Learning," Global Business Review, International Management Institute, vol. 17(3_suppl), pages 107-132, June.
    2. Jeeven Jyoti & Manisha Dev, 2016. "Perceived High-performance Work System and Employee Performance: Role of Self-efficacy and Learning Orientation," Metamorphosis: A Journal of Management Research, , vol. 15(2), pages 115-133, December.
    3. Silvestre, Bruno S., 2015. "Sustainable supply chain management in emerging economies: Environmental turbulence, institutional voids and sustainability trajectories," International Journal of Production Economics, Elsevier, vol. 167(C), pages 156-169.
    4. Anne Kokkonen & Pauli Alin, 2015. "Practice-based learning in construction projects: a literature review," Construction Management and Economics, Taylor & Francis Journals, vol. 33(7), pages 513-530, July.
    5. Zhao, Shuliang & Wang, Junchen & Ji, Jiaojiao & Vincent Ekow, Arkorful, 2024. "Proximity or alienation? Can knowledge type influence the relationship between proximity and enterprise innovation performance?," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    6. Leal-Rodríguez, Antonio L. & Ariza-Montes, Antonio J. & Morales-Fernández, Emilio & Albort-Morant, Gema, 2018. "Green innovation, indeed a cornerstone in linking market requests and business performance. Evidence from the Spanish automotive components industry," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 185-193.
    7. Zheng, Lu & Ulrich, Klaus & Sendra-García, Javier, 2021. "Qualitative comparative analysis: Configurational paths to innovation performance," Journal of Business Research, Elsevier, vol. 128(C), pages 83-93.
    8. Sheen S. Levine & Michael J. Prietula, 2012. "How Knowledge Transfer Impacts Performance: A Multilevel Model of Benefits and Liabilities," Organization Science, INFORMS, vol. 23(6), pages 1748-1766, December.
    9. Altaf Hussain & Muhammad Khan & Dilshodjon Alidjonovich Rakhmonov & Zokir Toshtemirovich Mamadiyarov & Mohichexra Turobjonovna Kurbonbekova & Muxlisa Qodirjon Kizi Mahmudova, 2023. "Nexus of Training and Development, Organizational Learning Capability, and Organizational Performance in the Service Sector," Sustainability, MDPI, vol. 15(4), pages 1-17, February.
    10. Agulles, Remei & Prats, Mª Julia, 2011. "Learning in practice: What organizational and management literature can contribute to professional and occupational development," IESE Research Papers D/938, IESE Business School.
    11. Na Fu & Stephen Keating & Marian Crowley-Henry, 2019. "Developing a Strong HRM System: The Role of Line Managers," Annals of Social Sciences & Management studies, Juniper Publishers Inc., vol. 2(5), pages 124-137, February.
    12. Yang, Yumei & Secchi, Davide & Homberg, Fabian, 2018. "Are organisational defensive routines harmful to the relationship between personality and organisational learning?," Journal of Business Research, Elsevier, vol. 85(C), pages 155-164.
    13. Kexin Zhao & Bin Zhang & Xue Bai, 2018. "Estimating Contextual Motivating Factors in Virtual Interorganizational Communities of Practice: Peer Effects and Organizational Influences," Information Systems Research, INFORMS, vol. 29(4), pages 910-927, December.
    14. Ipsita Roy, 2015. "Role of Human Resource Practices in Absorptive Capacity and R&D Cooperation," Jena Economics Research Papers 2015-018, Friedrich-Schiller-University Jena.
    15. Ipsita Roy, 2018. "Role of human resource practices in absorptive capacity and R&D cooperation," Journal of Evolutionary Economics, Springer, vol. 28(4), pages 885-913, September.
    16. Espasandín-Bustelo, Francisco & Rufino-Rus, José Ignacio & Rodríguez-Serrano, M. Ángeles, 2023. "Innovation and performance in social economy enterprises: The mediating effect of legitimacy for customers," Journal of Business Research, Elsevier, vol. 158(C).
    17. Amna Yousaf & Qasim Ali Nisar & Shahzad Ali & Aamir Zamir Kamboh & Muhammad Sajjad Hussain, 2019. "Do High-Performance Work Practices Influence Organizational Innovation? Mediating Role of Human Capital," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 7(1), pages :107-120, March.
    18. Fieras Alfawaire & Tarik Atan, 2021. "The Effect of Strategic Human Resource and Knowledge Management on Sustainable Competitive Advantages at Jordanian Universities: The Mediating Role of Organizational Innovation," Sustainability, MDPI, vol. 13(15), pages 1-35, July.
    19. Stoian, Maria-Cristina & Tardios, Janja Annabel & Samdanis, Marios, 2024. "The knowledge-based view in international business: A systematic review of the literature and future research directions," International Business Review, Elsevier, vol. 33(2).
    20. Baba, Yasunori & Nobeoka, Kentaro, 1998. "Towards knowledge-based product development: the 3-D CAD model of knowledge creation," Research Policy, Elsevier, vol. 26(6), pages 643-659, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:vision:v:21:y:2017:i:3:p:259-273. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.