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Workplace change and institutional experimentation: a case study of service-sector work in Europe

Author

Listed:
  • Valeria Pulignano

    (KU Leuven, Belgium)

  • Paul Thompson

    (University of Stirling, UK)

  • Nadja Doerflinger

    (Federal Institute for Occupational Safety and Health, Dortmund, Germany)

Abstract

This article examines institutional experimentation by linking the dynamics of capital accumulation, the adoption of new digital technologies within the labour process, and institutional settings. Our inductive qualitative case study within the service (logistics) sector in Europe sheds light on the processes through which local stakeholders engage in workplace change through institutional experimentation. It also illustrates how and under which conditions unions can act as political agents of transformation to influence work and employment.

Suggested Citation

  • Valeria Pulignano & Paul Thompson & Nadja Doerflinger, 2020. "Workplace change and institutional experimentation: a case study of service-sector work in Europe," Transfer: European Review of Labour and Research, , vol. 26(2), pages 175-187, May.
    • Handle: RePEc:sae:treure:v:26:y:2020:i:2:p:175-187
    DOI: 10.1177/1024258920918483
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    References listed on IDEAS

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    1. Peer Hull. Kristensen & Glenn Morgan, 2012. "From Institutional Change to Experimentalist Institutions," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 51, pages 413-437, April.
    2. William Lazonick & Mariana Mazzucato, 2013. "The risk-reward nexus in the innovation-inequality relationship: who takes the risks? Who gets the rewards ?," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 22(4), pages 1093-1128, August.
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    Cited by:

    1. Isabelle Ferreras & Ian MacDonald & Gregor Murray & Valeria Pulignano, 2020. "Introduction: institutional experimentation for better (or worse) work," Transfer: European Review of Labour and Research, , vol. 26(2), pages 113-118, May.
    2. Isabelle Ferreras & Ian MacDonald & Gregor Murray & Valeria Pulignano, 2020. "Einleitung: Institutionelles Experimentieren für bessere (oder schlechtere) Arbeit," Transfer: European Review of Labour and Research, , vol. 26(2), pages 127-134, May.
    3. Maxime Bellego & Virginia Doellgast & Elisa Pannini, 2023. "From Taylorism to teams: organisational and institutional experimentation at France Télécom," Transfer: European Review of Labour and Research, , vol. 29(3), pages 355-370, August.
    4. Isabelle Ferreras & Ian MacDonald & Gregor Murray & Valeria Pulignano, 2020. "L’expérimentation institutionnelle au travail, pour le meilleur (ou pour le pire)," Transfer: European Review of Labour and Research, , vol. 26(2), pages 119-125, May.

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