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Total Rewards and Employee Retention in a Middle Eastern Context

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  • Ayman Alhmoud
  • Husam Rjoub

Abstract

This article examines the influence of total rewards—comprising extrinsic, intrinsic, and social rewards—on employee retention in Islamic banks in Jordan, with particular focus on the employee perspective. A questionnaire is used to collect data from the study sample, which consists of 500 employees working in various Islamic banks across Jordan. The study hypotheses are then tested using partial least squares (PLS) technique by applying structural equation models (SEMs). Results show that extrinsic, intrinsic, and social rewards are all important factors in achieving employee retention. Interestingly, social rewards were shown to have the highest level of influence on employee retention. This research is new in the Jordanian context; it offers a deeper understanding of some of the most important factors in retaining talent and thereby increasing organizational productivity and competitive advantage. It furthermore provides new insights into the relationship between total rewards and employee retention within the context of the Middle East, a combination previously uncharted.

Suggested Citation

  • Ayman Alhmoud & Husam Rjoub, 2019. "Total Rewards and Employee Retention in a Middle Eastern Context," SAGE Open, , vol. 9(2), pages 21582440198, April.
    • Handle: RePEc:sae:sagope:v:9:y:2019:i:2:p:2158244019840118
    DOI: 10.1177/2158244019840118
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    References listed on IDEAS

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    Cited by:

    1. Gregorio Calderón-Hernández & Jorge A. Vivares & Julia Clemencia Naranjo, 2023. "Gestión humana en Colombia: nivel de desarrollo de la función y de sus prácticas," Estudios Gerenciales, Universidad Icesi, vol. 39(166), pages 77-92, March.
    2. Sahil Verma & Gurvinder Kaur, 2023. "Exploring Factors of HR Climate and Their Influence on Faculty Retention: Unfolding HRM in Indian Higher Educational Settings," SAGE Open, , vol. 13(2), pages 21582440231, April.
    3. Olabode Gbobaniyi & Shalini Srivastava & Abiodun Kolawole Oyetunji & Chiemela Victor Amaechi & Salmia Binti Beddu & Bajpai Ankita, 2023. "The Mediating Effect of Perceived Institutional Support on Inclusive Leadership and Academic Loyalty in Higher Education," Sustainability, MDPI, vol. 15(17), pages 1-25, September.
    4. Samuel Sixpence & Leonard Muzanenhamo & Wilfred Ukpere, 2022. "Linkage between rewards and workspace morale in a hyperinflationary environment," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(10), pages 63-77, December.
    5. Aygun Shafagatova & Amy Van Looy & Simin Maleki Shamasbi, 2023. "Uncovering the Combined Impact of Process Characteristics and Reward Types on Employees’ Job Satisfaction: A European Quantitative Study," SAGE Open, , vol. 13(1), pages 21582440231, March.
    6. Ayman Alhmoud & Husam Rjoub, 2020. "Does Generation Moderate the Effect of Total Rewards on Employee Retention? Evidence From Jordan," SAGE Open, , vol. 10(3), pages 21582440209, September.

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