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Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Author

Listed:
  • Muhammad Nawaz
  • Ghulam Abid
  • Talat Islam
  • Jinsoo Hwang
  • Zohra Lassi

Abstract

This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals’ top management should provide I-deals to nurses to improve their voice behavior.

Suggested Citation

  • Muhammad Nawaz & Ghulam Abid & Talat Islam & Jinsoo Hwang & Zohra Lassi, 2022. "Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals," SAGE Open, , vol. 12(4), pages 21582440221, December.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221141700
    DOI: 10.1177/21582440221141700
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    References listed on IDEAS

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