IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v12y2022i4p21582440221132783.html
   My bibliography  Save this article

Engaging Knowledge Capabilities to Sustain the Application of Information Technology Governance in Healthcare Institutions

Author

Listed:
  • Samir Hammami
  • Omar Durrah
  • Syed Ahsan Jamil
  • Mohammedosman Eltigani

Abstract

The healthcare sector has faced increasing pressures to reduce costs and increase healthcare quality in recent years. Thus, managing knowledge in healthcare organizations is critical to achieving low-cost optimization of higher quality services. Also, information technology (IT) plays an essential and crucial role in providing a central database for managing patient data in the healthcare sector. The current study investigates the effects of three aspects of knowledge capabilities (i.e., individual knowledge capabilities, managerial knowledge capabilities, and collaborative organizational capabilities) on information technology governance in healthcare institutions in the Sultanate of Oman. Data were collected using a non-simple random sampling technique by distributing a questionnaire completed by (325) employees working in (13) public hospitals and medical centers in (8) governorates. The collected data were analyzed using AMOS software and structural equation modeling (SEM). This study indicates that individual knowledge capabilities significantly affect only one dimension of IT governance: IT risk management. Moreover, collaborative knowledge capabilities significantly influence all dimensions of IT governance pillars in healthcare institutions, while managerial knowledge capabilities have no significant effect. The study findings can be used to deeply understand the role of knowledge capabilities in sustaining the IT governance application in the health sector context.

Suggested Citation

  • Samir Hammami & Omar Durrah & Syed Ahsan Jamil & Mohammedosman Eltigani, 2022. "Engaging Knowledge Capabilities to Sustain the Application of Information Technology Governance in Healthcare Institutions," SAGE Open, , vol. 12(4), pages 21582440221, October.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221132783
    DOI: 10.1177/21582440221132783
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440221132783
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440221132783?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. BLOME, Constantin & SCHOENHERR, Tobias & ECKSTEIN, Dominik, 2014. "The impact of knowledge transfer and complexity on supply chain flexibility: a knowledge-based view," LIDAM Reprints CORE 2603, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
    2. repec:igg:jkm000:v:17:y:2021:i:1:p:15-32 is not listed on IDEAS
    3. Steven De Haes & Wim Van Grembergen, 2015. "Enterprise Governance of Information Technology," Management for Professionals, Springer, edition 2, number 978-3-319-14547-1, December.
    4. Zhang, Yu J. & Harte, John, 2015. "Population dynamics and competitive outcome derive from resource allocation statistics: The governing influence of the distinguishability of individuals," Theoretical Population Biology, Elsevier, vol. 105(C), pages 53-63.
    5. Tseng, Shu-Mei, 2014. "The impact of knowledge management capabilities and supplier relationship management on corporate performance," International Journal of Production Economics, Elsevier, vol. 154(C), pages 39-47.
    6. Ozgen, Eren & Baron, Robert A., 2007. "Social sources of information in opportunity recognition: Effects of mentors, industry networks, and professional forums," Journal of Business Venturing, Elsevier, vol. 22(2), pages 174-192, March.
    7. Mao, Hongyi & Liu, Shan & Zhang, Jinlong & Deng, Zhaohua, 2016. "Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment," International Journal of Information Management, Elsevier, vol. 36(6), pages 1062-1074.
    8. Popadiuk, Silvio & Choo, Chun Wei, 2006. "Innovation and knowledge creation: How are these concepts related?," International Journal of Information Management, Elsevier, vol. 26(4), pages 302-312.
    9. Aven, Terje, 2016. "Risk assessment and risk management: Review of recent advances on their foundation," European Journal of Operational Research, Elsevier, vol. 253(1), pages 1-13.
    10. Gerschewski, Stephan & Xiao, Simon Shufeng, 2015. "Beyond financial indicators: An assessment of the measurement of performance for international new ventures," International Business Review, Elsevier, vol. 24(4), pages 615-629.
    11. Blome, Constantin & Schoenherr, Tobias & Eckstein, Dominik, 2014. "The impact of knowledge transfer and complexity on supply chain flexibility: A knowledge-based view," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 307-316.
    12. Chang, Victor & Walters, Robert John & Wills, Gary, 2013. "The development that leads to the Cloud Computing Business Framework," International Journal of Information Management, Elsevier, vol. 33(3), pages 524-538.
    13. Kooper, M.N. & Maes, R. & Lindgreen, E.E.O. Roos, 2011. "On the governance of information: Introducing a new concept of governance to support the management of information," International Journal of Information Management, Elsevier, vol. 31(3), pages 195-200.
    14. Aleem Ahmad Qader & Jingwei Zhang & Sheikh Farhan Ashraf & Nausheen Syed & Khaoula Omhand & Mehrab Nazir, 2022. "Capabilities and Opportunities: Linking Knowledge Management Practices of Textile-Based SMEs on Sustainable Entrepreneurship and Organizational Performance in China," Sustainability, MDPI, vol. 14(4), pages 1-26, February.
    15. Doherty, Neil F. & Shakur, Mahani & Ellis-Chadwick, Fiona, 2015. "The role of e-service quality management in the delivery business value," Journal of Retailing and Consumer Services, Elsevier, vol. 27(C), pages 52-62.
    16. Wu, Jiebing & Guo, Bin & Shi, Yongjiang, 2013. "Customer knowledge management and IT-enabled business model innovation: A conceptual framework and a case study from China," European Management Journal, Elsevier, vol. 31(4), pages 359-372.
    17. Shantanu Dutta & Om Narasimhan & Surendra Rajiv, 2005. "Conceptualizing and measuring capabilities: methodology and empirical application," Strategic Management Journal, Wiley Blackwell, vol. 26(3), pages 277-285, March.
    18. Cunningham, James & Seaman, Claire & McGuire, David, 2016. "Knowledge sharing in small family firms: A leadership perspective," Journal of Family Business Strategy, Elsevier, vol. 7(1), pages 34-46.
    19. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    20. Dong-Gil Ko & Alan R. Dennis, 2011. "Profiting from Knowledge Management: The Impact of Time and Experience," Information Systems Research, INFORMS, vol. 22(1), pages 134-152, March.
    21. Hall, Richard & Andriani, Pierpaolo, 2003. "Managing knowledge associated with innovation," Journal of Business Research, Elsevier, vol. 56(2), pages 145-152, February.
    22. Breschi, Stefano & Lissoni, Francesco & Malerba, Franco, 2003. "Knowledge-relatedness in firm technological diversification," Research Policy, Elsevier, vol. 32(1), pages 69-87, January.
    23. Chang, Victor & Walters, Robert John & Wills, Gary Brian, 2016. "Organisational sustainability modelling—An emerging service and analytics model for evaluating Cloud Computing adoption with two case studies," International Journal of Information Management, Elsevier, vol. 36(1), pages 167-179.
    24. Witell, Lars & Snyder, Hannah & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Defining service innovation: A review and synthesis," Journal of Business Research, Elsevier, vol. 69(8), pages 2863-2872.
    25. Pedro Solana-González & Adolfo Alberto Vanti & María Matilde García Lorenzo & Rafael E. Bello Pérez, 2021. "Data Mining to Assess Organizational Transparency across Technology Processes: An Approach from IT Governance and Knowledge Management," Sustainability, MDPI, vol. 13(18), pages 1-17, September.
    26. Lunardi, Guilherme Lerch & Becker, João Luiz & Maçada, Antonio Carlos Gastaud & Dolci, Pietro Cunha, 2014. "The impact of adopting IT governance on financial performance: An empirical analysis among Brazilian firms," International Journal of Accounting Information Systems, Elsevier, vol. 15(1), pages 66-81.
    27. Jaffar Abbas & Qingyu Zhang & Iftikhar Hussain & Sabahat Akram & Aneeqa Afaq & Muhammad Afzal Shad, 2020. "Sustainable Innovation in Small Medium Enterprises: The Impact of Knowledge Management on Organizational Innovation through a Mediation Analysis by Using SEM Approach," Sustainability, MDPI, vol. 12(6), pages 1-19, March.
    28. K. D. Joshi & Lei Chi & Avimanyu Datta & Shu Han, 2010. "Changing the Competitive Landscape: Continuous Innovation Through IT-Enabled Knowledge Capabilities," Information Systems Research, INFORMS, vol. 21(3), pages 472-495, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cerchione, Roberto & Esposito, Emilio, 2016. "A systematic review of supply chain knowledge management research: State of the art and research opportunities," International Journal of Production Economics, Elsevier, vol. 182(C), pages 276-292.
    2. Mao, Hongyi & Liu, Shan & Zhang, Jinlong & Deng, Zhaohua, 2016. "Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment," International Journal of Information Management, Elsevier, vol. 36(6), pages 1062-1074.
    3. Ahokangas, Petri & Haapanen, Lauri & Golgeci, Ismail & Arslan, Ahmad & Khan, Zaheer & Kontkanen, Minnie, 2022. "Knowledge sharing dynamics in international subcontracting arrangements: The case of Finnish high-tech SMEs," Journal of International Management, Elsevier, vol. 28(1).
    4. Morgan, Tyler R. & Roath, Anthony S. & Glenn Richey, Robert, 2023. "How risk, transparency, and knowledge influence the adaptability and flexibility dimensions of the responsiveness view," Journal of Business Research, Elsevier, vol. 158(C).
    5. Tseng, Shu-Mei, 2014. "The impact of knowledge management capabilities and supplier relationship management on corporate performance," International Journal of Production Economics, Elsevier, vol. 154(C), pages 39-47.
    6. Kangkang Yu & Cheng Qian & Lingbo Zhang, 2021. "Understanding sustainable development flexibility: An information perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 2173-2183, May.
    7. Sun Jinling & Zhu Peiyu & Jin Shumo & Wang Hongbin, 2019. "Research on the Loss Sharing Contract in Supply Chain Under Asymmetric Information," Journal of Systems Science and Information, De Gruyter, vol. 7(2), pages 187-198, April.
    8. Kumar Mangla, Sachin & Börühan, Gülmüş & Ersoy, Pervin & Kazancoglu, Yigit & Song, Malin, 2021. "Impact of information hiding on circular food supply chains in business-to-business context," Journal of Business Research, Elsevier, vol. 135(C), pages 1-18.
    9. Siying Long & Zhongju Liao, 2023. "Green relational capital, integration capabilities and environmental innovation adoption: The moderating role of normative pressures," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(3), pages 1570-1580, June.
    10. Wilhelm, Miriam & Blome, Constantin & Wieck, Ellen & Xiao, Cheng Yong, 2016. "Implementing sustainability in multi-tier supply chains: Strategies and contingencies in managing sub-suppliers," International Journal of Production Economics, Elsevier, vol. 182(C), pages 196-212.
    11. Yu, Kangkang & Cadeaux, Jack & Luo, Ben Nanfeng, 2015. "Operational flexibility: Review and meta-analysis," International Journal of Production Economics, Elsevier, vol. 169(C), pages 190-202.
    12. Osiro, Lauro & Lima-Junior, Francisco R. & Carpinetti, Luiz Cesar R., 2014. "A fuzzy logic approach to supplier evaluation for development," International Journal of Production Economics, Elsevier, vol. 153(C), pages 95-112.
    13. Rubén Michael Rodríguez‐González & Gonzalo Maldonado‐Guzman & Antonia Madrid‐Guijarro, 2022. "The effect of green strategies and eco‐innovation on Mexican automotive industry sustainable and financial performance: Sustainable supply chains as a mediating variable," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(4), pages 779-794, July.
    14. Germán Herrera Vidal & Jairo R. Coronado-Hernández & Claudia Minnaard, 2023. "Measuring manufacturing system complexity: a literature review," Journal of Intelligent Manufacturing, Springer, vol. 34(7), pages 2865-2888, October.
    15. Jingchuan Pu, 2022. "Do Online Communities Improve Job Performance in the Geographically Dispersed Organization?," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 403-421, February.
    16. Ghomi, Vahid & Gligor, David & Parast, Mahour & Shokoohyar, Sina & Esfahani, Mina Ghofrani, 2021. "Antecedents and consequences of customer flexibility: Establishing the link to firm competitive advantage," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    17. El-Khalil, Raed & Mezher, Mohamad Ali, 2020. "The mediating impact of sustainability on the relationship between agility and operational performance," Operations Research Perspectives, Elsevier, vol. 7(C).
    18. Um, Ki-Hyun & Kim, Sang-Man, 2019. "The effects of supply chain collaboration on performance and transaction cost advantage: The moderation and nonlinear effects of governance mechanisms," International Journal of Production Economics, Elsevier, vol. 217(C), pages 97-111.
    19. Liu, Yang & Zhang, Yufeng & Batista, Luciano & Rong, Ke, 2019. "Green operations: What's the role of supply chain flexibility?," International Journal of Production Economics, Elsevier, vol. 214(C), pages 30-43.
    20. Delic, Mia & Eyers, Daniel R., 2020. "The effect of additive manufacturing adoption on supply chain flexibility and performance: An empirical analysis from the automotive industry," International Journal of Production Economics, Elsevier, vol. 228(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221132783. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.