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Nurturing Interpersonal Trust for Knowledge Sharing

Author

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  • Upasana Singh
  • Kailash B. L. Srivastava

Abstract

This study has examined the determinants of interpersonal trust in lateral and vertical relationships, and its impact on knowledge sharing behavior' among the employees. The data were collected from 303 respondents using structured questionnaire, across the service and manufacturing organizations belonging to junior, middle, and higher levels in the hierarchy. The result showed that enabling factors with regard to colleagues, seniors, and juniors were positively associated with the dimensions of interpersonal trust, which facilitated knowledge sharing. It has implications for the management and policy makers as they have to create a culture for the development of trust among the employees to facilitate knowledge sharing.

Suggested Citation

  • Upasana Singh & Kailash B. L. Srivastava, 2009. "Nurturing Interpersonal Trust for Knowledge Sharing," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 34(2), pages 183-201, May.
    • Handle: RePEc:sae:manlab:v:34:y:2009:i:2:p:183-201
    DOI: 10.1177/0258042X0903400202
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    References listed on IDEAS

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