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The Evolution of Offshore Outsourcing in India

Author

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  • Soni Agrawal

    (Soni Agrawal is Research Scholar at Department of Humanities & Social Sciences, Indian Institute of Technology Kharagpur, West Bengal. E-mail: soniagrawal@hss.iitkgp.ernet.in, agrawalsoni@gmail.com)

  • Kishor Goswami

    (Kishor Goswami is Assistant Professor of Economics at Department of Humanities & Social Sciences, Indian Institute of Technology Kharagpur, West Bengal. E-mail: kishor@hss.iitkgp.ernet.in)

  • Bani Chatterjee

    (Bani Chatterjee is Professor of Economics at Department of Humanities & Social Sciences, Indian Institute of Technology Kharagpur, West Bengal. E-mail: bani@hss.iitkgp.ernet.in)

Abstract

Outsourcing is an age-old practice whereas offshore outsourcing is relatively new. Issues related to offshore outsourcing came into centre stage along with the process of globalization. Offshore outsourcing of services is the result of economic and technological developments across countries. This became popular in India after the economic liberalization process. The present article makes an attempt to lay an integrative ground work for understanding outsourcing, including its evolution, theoretical developments and future trends. The article presents a comprehensive framework of critical dimensions of outsourcing as well as offshore outsourcing in India along with the comparative advantages and disadvantages of offshore outsourcing in today‘s time.

Suggested Citation

  • Soni Agrawal & Kishor Goswami & Bani Chatterjee, 2010. "The Evolution of Offshore Outsourcing in India," Global Business Review, International Management Institute, vol. 11(2), pages 239-256, June.
    • Handle: RePEc:sae:globus:v:11:y:2010:i:2:p:239-256
    DOI: 10.1177/097215091001100208
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    References listed on IDEAS

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    Cited by:

    1. Péter Tamás, 2018. "Innovative Business Model for Realization of Sustainable Supply Chain at the Outsourcing Examination of Logistics Services," Sustainability, MDPI, vol. 10(1), pages 1-12, January.

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    Keywords

    Outsourcing; Offshoring; BPO; KPO;
    All these keywords.

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