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What can co-creation do for the citizens? Applying co-creation for the promotion of participation in cities

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  • Helena Leino
  • Eeva Puumala

Abstract

Co-creation has become a globally popular concept in different sectors of the society. Its promise lies in breaking down hierarchies between local government, business life, universities, citizens and other stakeholders. Instead of being a top-down or bottom-up process, co-creation involves a multi-directional approach to problem solving. In this article, we scrutinize the capacity of co-creation to transform the practices of public sector in the context of urban development. In this way, we discuss both the potential and limitations of applying co-creation to the enhancement of citizen participation in cities. While new ways of acting can create novel spaces for opportunity, they also bring new winners and losers to the fore. After all, citizens are not all the same: they fall in several categories and some of them have more resources to participate in co-creative processes than others. Thus, it is relevant to know who participate in and whose voices get heard through these processes. We claim that to realise the participatory potential of co-creation, it is crucial to scrutinize actual practices through and networks within which it takes place. Through three co-creative processes from Finland, we illustrate that the promotion of participation through co-creation necessitates acknowledging the heterogeneity of citizens and taking seriously issues of urban social justice and inclusion. In conclusion, we identify issues regarding the sustainability and accessibility of participation that must be unpacked, if co-creative processes are to be used in the context of urban development.

Suggested Citation

  • Helena Leino & Eeva Puumala, 2021. "What can co-creation do for the citizens? Applying co-creation for the promotion of participation in cities," Environment and Planning C, , vol. 39(4), pages 781-799, June.
    • Handle: RePEc:sae:envirc:v:39:y:2021:i:4:p:781-799
    DOI: 10.1177/2399654420957337
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    References listed on IDEAS

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    Cited by:

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    2. Katharina Halbmayer & Jutta Hollands & Sara Alasu & Azra Korjenic & Barbara Pichler & Elisabeth Reitinger & Eva Zojer & Bente Knoll & Agnes Renkin & Ralf Dopheide, 2021. "GREEN: Cool & Care—Research and Development of Greening Measures in Nursing Homes in Austria. Technical and Social Interconnections," Sustainability, MDPI, vol. 13(20), pages 1-16, October.
    3. GARDZIULEVIČIENĖ Laura & RAIŠYS Simonas Juozapas & RAIŠIENĖ Agota Giedrė, 2022. "Drivers Fostering Citizens to Participate in Co-Creation Process for Public Service Quality," Management of Organizations: Systematic Research, Sciendo, vol. 88(1), pages 55-68, December.
    4. Pourjahanshahi, Fatemeh & Mollahosseini, Ali & Dehyadegari, Saeid, 2023. "Website quality and users' intention to use digital libraries: Examining users’ attitudes, online co-creation experiences, and eWOM," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    5. Satoshi Ohnishi & Masahiro Osako & Shogo Nakamura & Takuya Togawa & Kosuke Kawai & Kaoru Suzuki & Aya Yoshida & Kei Gomi & Takashi Tsuji, 2024. "A Framework for Analyzing Co-Creation Value Chain Mechanisms in Community-Based Approaches: A Literature Review," Sustainability, MDPI, vol. 16(7), pages 1-27, March.
    6. Meetiyagoda, Lakshika & Mahanama, P.K.S. & Ley, Astrid & Amarawickrama, Susantha, 2024. "Relationship between sense of place and co-creation process: A systematic literature review," Land Use Policy, Elsevier, vol. 136(C).

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