IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v21y2021i1d10.1007_s11115-020-00480-7.html
   My bibliography  Save this article

Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis

Author

Listed:
  • Rocco Agrifoglio

    (University of Naples “Parthenope”)

  • Concetta Metallo

    (University of Naples “Parthenope”)

  • Primiano Nauta

    (University of Foggia)

Abstract

This study aims to explore the phenomenon of KM within public organizations through the ‘organizational knowing’ perspective. It was conducted a systematic literature review by using two online databases: Scopus and WOS. A dataset of 123 publications was analysed through citation and co-citation analysis. Results have shown the existence of a network of the 42 most cited sources and 2 topic clusters. This paper contributes to the literature by presenting a comprehensive overview of KM within public sector organizations and leads to further reflections on the concept of organizational knowing as a central mechanism in the production and articulation of knowledge.

Suggested Citation

  • Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
    • Handle: RePEc:kap:porgrv:v:21:y:2021:i:1:d:10.1007_s11115-020-00480-7
    DOI: 10.1007/s11115-020-00480-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-020-00480-7
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-020-00480-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Elisabeth Davenport, 2002. "Mundane knowledge management and microlevel organizational learning: An ethological approach," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 53(12), pages 1038-1046, October.
    2. Ekta Arora & Shinde Rupali Raosaheb, 2011. "Knowledge Management in Public Sector," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 2(1), pages 238-244, January.
    3. Martha S. Feldman & Wanda J. Orlikowski, 2011. "Theorizing Practice and Practicing Theory," Organization Science, INFORMS, vol. 22(5), pages 1240-1253, October.
    4. Yongxin Liao & Fernando Deschamps & Eduardo de Freitas Rocha Loures & Luiz Felipe Pierin Ramos, 2017. "Past, present and future of Industry 4.0 - a systematic literature review and research agenda proposal," International Journal of Production Research, Taylor & Francis Journals, vol. 55(12), pages 3609-3629, June.
    5. Ali Farazmand, 2017. "Governance Reforms: the Good, the Bad, and the Ugly; and the Sound: Examining the Past and Exploring the Future of Public Organizations," Public Organization Review, Springer, vol. 17(4), pages 595-617, December.
    6. Katherine Gundolf & Matthias Filser, 2013. "Management Research and Religion: A Citation Analysis," Journal of Business Ethics, Springer, vol. 112(1), pages 177-185, January.
    7. Stephen P Osborne & Zoe Radnor & Kirsty Strokosch, 2016. "Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?," Public Management Review, Taylor & Francis Journals, vol. 18(5), pages 639-653, May.
    8. Sharon S. Dawes, 1996. "Interagency information sharing: Expected benefits, manageable risks," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 15(3), pages 377-394.
    9. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
    10. Eric Abrahamson & Lori Rosenkopf, 1997. "Social Network Effects on the Extent of Innovation Diffusion: A Computer Simulation," Organization Science, INFORMS, vol. 8(3), pages 289-309, June.
    11. Wanda J. Orlikowski, 2002. "Knowing in Practice: Enacting a Collective Capability in Distributed Organizing," Organization Science, INFORMS, vol. 13(3), pages 249-273, June.
    12. Lars Fuglsang & Flemming Sørensen, 2010. "The balance between bricolage and innovation: management dilemmas in sustainable public innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 31(4), pages 581-595, May.
    13. A. Willem & M. Buelens, 2005. "Knowledge Sharing in Public Sector Organizations: The Effect of Organizational Characteristics on Interdepartmental Knowledge Sharing," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 05/344, Ghent University, Faculty of Economics and Business Administration.
    14. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
    15. Lyndsay Rashman & Zoe Radnor, 2005. "Learning to Improve: Approaches to Improving Local Government Services," Public Money & Management, Taylor & Francis Journals, vol. 25(1), pages 19-26, January.
    16. Selwyn W. Becker & Thomas L. Whisler, 1967. "The Innovative Organization: A Selective View of Current Theory and Research," The Journal of Business, University of Chicago Press, vol. 40, pages 462-462.
    17. Irani, Zahir & Sharif, Amir & Love, Peter E. D. & Kahraman, Cengiz, 2002. "Applying concepts of fuzzy cognitive mapping to model: The IT/IS investment evaluation process," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 199-211, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Miloš Milosavljević & Željko Spasenić & Jovan Krivokapić, 2023. "Bibliometric Review of Participatory Budgeting: Current Status and Future Research Agenda," IJFS, MDPI, vol. 11(3), pages 1-14, August.
    2. Landriani, Loris & Agrifoglio, Rocco & Metallo, Concetta & Lepore, Luigi, 2022. "The role of knowledge in water service coproduction and policy implications," Utilities Policy, Elsevier, vol. 79(C).
    3. Ismail Abdi Changalima & Ismail Juma Ismail & Alban Dismas Mchopa, 2021. "A review of the forms, rationale, and challenges of supplier development in public procurement: lessons for public buyers in Tanzania," Future Business Journal, Springer, vol. 7(1), pages 1-10, December.
    4. Sandip Solanki & Seema Singh & Meeta Joshi, 2023. "A Bibliometric Analysis of the International Journal of Energy Economics and Policy: 2013-2022," International Journal of Energy Economics and Policy, Econjournals, vol. 13(5), pages 260-270, September.
    5. Barbara Bigliardi & Serena Filippelli, 2021. "Investigating Circular Business Model Innovation through Keywords Analysis," Sustainability, MDPI, vol. 13(9), pages 1-23, April.
    6. Fábio Vargas Souza & Fabio Y. S. Motoki & Emerson Wagner Mainardes & Vitor Azzari, 2022. "Public Corporate e-Learning: Antecedents and Results," Public Organization Review, Springer, vol. 22(4), pages 1139-1156, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Liubertė Irina, 2019. "On Social Knowledge and Its Empirical Investigation in Contemporary Organisations," Management of Organizations: Systematic Research, Sciendo, vol. 81(1), pages 21-37, June.
    2. Roberto Grandinetti, 2022. "A Routine-Based Theory of Routine Replication," Sustainability, MDPI, vol. 14(14), pages 1-23, July.
    3. Heizmann, Helena & Fee, Anthony & Gray, Sidney J., 2018. "Intercultural Knowledge Sharing Between Expatriates and Host-country Nationals in Vietnam: A Practice-based Study of Communicative Relations and Power Dynamics," Journal of International Management, Elsevier, vol. 24(1), pages 16-32.
    4. Emmanuelle Vaast & Geoff Walsham, 2009. "Trans-Situated Learning: Supporting a Network of Practice with an Information Infrastructure," Information Systems Research, INFORMS, vol. 20(4), pages 547-564, December.
    5. Anne Kokkonen & Pauli Alin, 2015. "Practice-based learning in construction projects: a literature review," Construction Management and Economics, Taylor & Francis Journals, vol. 33(7), pages 513-530, July.
    6. Luciana D’Adderio, 2014. "The Replication Dilemma Unravelled: How Organizations Enact Multiple Goals in Routine Transfer," Organization Science, INFORMS, vol. 25(5), pages 1325-1350, October.
    7. Daniel Geiger & Jochen Koch, 2008. "Von der individuellen Routine zur organisationalen Praktik — Ein neues Paradigma für die Organisationsforschung?," Schmalenbach Journal of Business Research, Springer, vol. 60(7), pages 693-712, November.
    8. Josh Whitford & Francesco Zirpoli, 2014. "Pragmatism, Practice, and the Boundaries of Organization," Organization Science, INFORMS, vol. 25(6), pages 1823-1839, December.
    9. Davide Nicolini, 2011. "Practice as the Site of Knowing: Insights from the Field of Telemedicine," Organization Science, INFORMS, vol. 22(3), pages 602-620, June.
    10. Alexandra Michel, 2014. "The Mutual Constitution of Persons and Organizations: An Ontological Perspective on Organizational Change," Organization Science, INFORMS, vol. 25(4), pages 1082-1110, August.
    11. Natasha Iskander & Nichola Lowe & Christine Riordan, 2010. "The Rise and Fall of a Micro-Learning Region: Mexican Immigrants and Construction in Center-South Philadelphia," Environment and Planning A, , vol. 42(7), pages 1595-1612, July.
    12. Biggiero, Lucio, 2007. "Organizations as congitive systems :what do they process and deliver?," MPRA Paper 3089, University Library of Munich, Germany.
    13. Luciana Castro Gonçalves, 2012. "Learning Dynamics across Boundaries of IS Context: A Structural perspective to Support Knowledge Management," Post-Print hal-02340306, HAL.
    14. Makkonen, Hannu & Johnston, Wesley J. & Javalgi, Rajshekhar (Raj) G., 2016. "A behavioral approach to organizational innovation adoption," Journal of Business Research, Elsevier, vol. 69(7), pages 2480-2489.
    15. Ferguson, J.E. & Huysman, M.H., 2009. "Between ambition and approach: towards sustainable knowledge management in development organizations," Serie Research Memoranda 0003, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    16. Papazoglou, Michalis E. & Spanos, Yiannis E., 2018. "Bridging distant technological domains: A longitudinal study of the determinants of breadth of innovation diffusion," Research Policy, Elsevier, vol. 47(9), pages 1713-1728.
    17. Chuanshen Qin & Bo Fan, 2016. "Factors that influence information sharing, collaboration, and coordination across administrative agencies at a Chinese university," Information Systems and e-Business Management, Springer, vol. 14(3), pages 637-664, August.
    18. Anja Danner-Schröder & Daniel Geiger, 2016. "Unravelling the Motor of Patterning Work: Toward an Understanding of the Microlevel Dynamics of Standardization and Flexibility," Organization Science, INFORMS, vol. 27(3), pages 633-658, June.
    19. Agterberg, M. & Hooff, B. van den & Huysman, M., 2008. "Keeping the wheels turning : multi-level dynamics in organizing networks of practice," Serie Research Memoranda 0003, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    20. Paul Vallance, 2011. "Relational and Dialectical Spaces of Knowing: Knowledge, Practice, and Work in Economic Geography," Environment and Planning A, , vol. 43(5), pages 1098-1117, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:21:y:2021:i:1:d:10.1007_s11115-020-00480-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.