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Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis

Author

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  • Rocco Agrifoglio

    (University of Naples “Parthenope”)

  • Concetta Metallo

    (University of Naples “Parthenope”)

  • Primiano Nauta

    (University of Foggia)

Abstract

This study aims to explore the phenomenon of KM within public organizations through the ‘organizational knowing’ perspective. It was conducted a systematic literature review by using two online databases: Scopus and WOS. A dataset of 123 publications was analysed through citation and co-citation analysis. Results have shown the existence of a network of the 42 most cited sources and 2 topic clusters. This paper contributes to the literature by presenting a comprehensive overview of KM within public sector organizations and leads to further reflections on the concept of organizational knowing as a central mechanism in the production and articulation of knowledge.

Suggested Citation

  • Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
  • Handle: RePEc:kap:porgrv:v:21:y:2021:i:1:d:10.1007_s11115-020-00480-7
    DOI: 10.1007/s11115-020-00480-7
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    References listed on IDEAS

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    2. Landriani, Loris & Agrifoglio, Rocco & Metallo, Concetta & Lepore, Luigi, 2022. "The role of knowledge in water service coproduction and policy implications," Utilities Policy, Elsevier, vol. 79(C).
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    6. Fábio Vargas Souza & Fabio Y. S. Motoki & Emerson Wagner Mainardes & Vitor Azzari, 2022. "Public Corporate e-Learning: Antecedents and Results," Public Organization Review, Springer, vol. 22(4), pages 1139-1156, December.

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