Impact of Service Innovation on Customer Satisfaction: An Evidence from Pakistani Banking Industry
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DOI: 10.1177/0976747919870876
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References listed on IDEAS
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Cited by:
- Singh Rajesh & Sarangal Rajani Kumari, 2021. "Innovation in Quick Service Restaurants (QSRs): A Future Perspective," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 11(2), pages 210-218, December.
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Keywords
Service innovation; customer satisfaction; customer value creation; brand equity;All these keywords.
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