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Some Perspectives on the Management of Infor Mation Technology

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  • Trevor C. Bailey

    (Department of Mathematical Statistics and Operations Research, Streatham Court, University of Exeter, Exeter EX 44 PU, U.K.)

Abstract

Recently a number of articles have drawn attention to management problems associated with growth in the use of infor Mation technology. Indeed, several authors argue that we have entered an era when the most difficult computer problems confronting organisations are managerial, rather than technical. Certainly, the technology is pervasive, and the issues involved in its management are wide-ranging and complex. This paper reviews the recent literature and identifies nine recurrent themes that tend to dominate much of the discussion. Thereby it defines a set of dimensions under which contemporary management of infor Mation technology must operate and attempts to clarify the constraints and conflicts which it must address.

Suggested Citation

  • Trevor C. Bailey, 1987. "Some Perspectives on the Management of Infor Mation Technology," Australian Journal of Management, Australian School of Business, vol. 12(2), pages 159-183, December.
    • Handle: RePEc:sae:ausman:v:12:y:1987:i:2:p:159-183
    DOI: 10.1177/031289628701200202
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    References listed on IDEAS

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    1. Rockart, John F. (John Fralick) & Crescenzi, Adam D., 1984. "Engaging top management in information planning and development : a case study," Working papers no. 115. Working paper (S, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    2. Quillard, Judith A., 1983. "A study of corporate use of personal computers," Working papers no. 109. Working paper (S, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    3. James G. March, 1978. "Bounded Rationality, Ambiguity, and the Engineering of Choice," Bell Journal of Economics, The RAND Corporation, vol. 9(2), pages 587-608, Autumn.
    4. J. F. Rockart & M. S. Scott Morton, 1984. "Implications of Changes in Information Technology for Corporate Strategy," Interfaces, INFORMS, vol. 14(1), pages 84-95, February.
    5. Rockart, John F. (John Fralick) & Flannery, Lauren S., 1981. "The management of end user computing," Working papers no. 76. Working paper (Sl, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    6. Rockart, John F. (John Fralick), 1982. "The changing role of the information systems executive : a critical success factors perspective," Working papers 1297-82. Report (Alfred P, Massachusetts Institute of Technology (MIT), Sloan School of Management.
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    Keywords

    INfor MATION TECHNOLOGY; MANAGEMENT;

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