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How To Establish Uniform Higher Education Quality Management System For Macedonia

Author

Listed:
  • Milenkovska, Violeta

    (University of Tourism and Management in Skopje, Macedonia)

  • Novkovska, Blagica

    (University of Tourism and Management in Skopje, Macedonia)

Abstract

Total quality management of higher educational institutions is of paramount importance for modern society and presents a growing interest for researchers. In this paper the issue of effective establishment of total quality management system in higher education in Macedonia is discussed in details. Current situation of the system and the legislative environment are discussed. It has been found that after significant changes in the system, stable developed legal environment has been established. Variations of the number of graduate students in the period 2000-2016 have been discussed in details and the origin of variations identified. Saturation of this indicator in the last decade was observed and its origin has been explained. Based on experiences from other countries with developed higher educational system, proposals for establishing an efficient total quality management system for the case of Macedonia are made. A detailed model for establishment of a common total quality management system is proposed.

Suggested Citation

  • Milenkovska, Violeta & Novkovska, Blagica, 2018. "How To Establish Uniform Higher Education Quality Management System For Macedonia," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 9(2), pages 213-220.
    • Handle: RePEc:ris:utmsje:0251
    as

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    File URL: http://utmsjoe.mk/files/Vol.%209%20No.%202/UTMSJOE-2018-0902-10-Milenkovska-Novkovska.pdf
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    References listed on IDEAS

    as
    1. Muhammad Asif & Muhammad Awan & Muhammad Khan & Niaz Ahmad, 2013. "A model for total quality management in higher education," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1883-1904, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Bologna system; electronic administrative services; low on higher education; business process modelling.;
    All these keywords.

    JEL classification:

    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I29 - Health, Education, and Welfare - - Education - - - Other
    • K39 - Law and Economics - - Other Substantive Areas of Law - - - Other

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