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Implementation of Dyadic Leadership in Total Quality Management Education in Indonesia

Author

Listed:
  • Teguh Trianung Djoko Susanto

    (Lecturer at Educational Management Study Program, State University of Jakarta, Indonesia)

  • Eliana Sari

    (Lecturer at Educational Management Study Program, State University of Jakarta, Indonesia)

  • Faiz Yazid

    (Student of Post Graduated at Educational Management Study Program, State University of Jakarta, Indonesia)

  • Kalimah Thoyyibah

    (Student of Post Graduated at Educational Management Study Program, State University of Jakarta, Indonesia)

  • Nadiah Raghdah

    (Student of Post Graduated at Educational Management Study Program, State University of Jakarta, Indonesia)

  • Semuel Sekfamner Noriwari

    (Student of Post Graduated at Educational Management Study Program, State University of Jakarta, Indonesia)

Abstract

This study investigates the application of Total Quality Management (TQM) in the Indonesian education system by highlighting a dual leadership approach as a possible solution to address quality management challenges. TQM is a management approach that focuses on improving overall quality by involving all members of the organization. Key trends in the implementation of TQM in education include a focus on student needs, continuous improvement, stakeholder participation, and the use of technology. However, the implementation of TQM faces challenges such as lack of resources, unequal access, and irrelevant curriculum. The dyadic leadership approach emphasizes strong interpersonal relationships between leaders and members to achieve common goals. This study shows that the two-party approach, which has been successfully implemented in various health care facilities, can improve administrative efficiency and service quality. This leadership model is suitable for adoption in the field of education because its characteristics are similar to other service organizations. The results of the study show that the implementation of TQM and the leadership approach can contribute to improving the quality of education in Indonesia. Implementing this approach requires strong commitment, communication, and collaboration between leaders and members of the organization. Therefore, dyadic leadership has the potential to improve accountability, efficiency, and quality of education, aiming for the satisfaction of all stakeholders.

Suggested Citation

  • Teguh Trianung Djoko Susanto & Eliana Sari & Faiz Yazid & Kalimah Thoyyibah & Nadiah Raghdah & Semuel Sekfamner Noriwari, 2024. "Implementation of Dyadic Leadership in Total Quality Management Education in Indonesia," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(11), pages 670-677, November.
    • Handle: RePEc:bjc:journl:v:11:y:2024:i:11:p:670-677
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    References listed on IDEAS

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    1. Muhammad Asif & Muhammad Awan & Muhammad Khan & Niaz Ahmad, 2013. "A model for total quality management in higher education," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1883-1904, June.
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