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Total Quality Management in Education

Author

Listed:
  • Uzma Rasool Khan
  • Samreen Khan
  • Sania M. Aslam
  • Sana Mateen
  • Nawal Punhal

Abstract

The main purpose of this paper is to analyze the thoughts of the modern era paradigm on Total quality management “TQM” and its application in the field of education. This research also explores the adoption of total quality management in the field of education. Our research starts with the background theory/ literature review and then outline the result of the study, conducted by the students to obtain the different perspective on Total quality management in education. We applied survey methodology and selected questionnaire as an instrument. We used Multiple Regression to analyze the effect of TQM in education. By testing the hypothesis we have found out that the two sectors (government and educational institutions) agreed to adopt the concept of TQM except for the parental sector. This sector needs improvement. In our research F- statistics indicate positive results. It means that adoption of TQM in education gives you an excellent result in the overall system. As we can say that adoption of total quality management in education can ascertain more effective institutional change with success. As a result, this research proposed a theory which is obtained from TQM i.e. institutional change environment, sustainable success, and innovation which express the relationship between the educational institutions and the role of total quality management.

Suggested Citation

  • Uzma Rasool Khan & Samreen Khan & Sania M. Aslam & Sana Mateen & Nawal Punhal, 2018. "Total Quality Management in Education," International Journal of Science and Business, IJSAB International, vol. 2(2), pages 182-197.
    • Handle: RePEc:aif:journl:v:2:y:2017:i:2:p:182-197
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    References listed on IDEAS

    as
    1. Muhammad Asif & Muhammad Awan & Muhammad Khan & Niaz Ahmad, 2013. "A model for total quality management in higher education," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1883-1904, June.
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