IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v11y2024i1d10.1057_s41599-024-03751-6.html
   My bibliography  Save this article

From servant leadership to organizational citizenship behavior: A theoretically grounded moderated mediation framework for Chinese private enterprises

Author

Listed:
  • Jin Lu

    (Universiti Tunku Abdul Rahman
    Baoji University of Arts and Sciences)

  • Mohammad Falahat

    (Asia Pacific University of Technology and Innovation)

  • Yuen Onn Choong

    (Universiti Tunku Abdul Rahman)

  • Phaik Kin Cheah

    (Universiti Tunku Abdul Rahman)

Abstract

This study aims to enhance the understanding of how servant leadership (SL) influences organizational citizenship behavior (OCB) in the specific context of Chinese private enterprises. Applying social exchange theory, social identity theory, and psychological contract theory, this study examines not only the mediating roles of relational identification and perceived organizational support (POS) but also how workplace loneliness negatively moderates the sequential mediating effect of SL on OCB. The analyzed survey included 335 employees from private enterprises in Zhejiang Province, China. Partial least squares structural equation modeling results show that relational identification and POS sequentially mediate the relationship between SL and OCB. Moreover, workplace loneliness significantly moderated these relationships. By presenting a framework that captures sequence mediation and includes a moderator, this study not only contributes methodologically to its field of study but also extends the literature by providing critical theoretical and practical insights for leadership and organizational behavior studies.

Suggested Citation

  • Jin Lu & Mohammad Falahat & Yuen Onn Choong & Phaik Kin Cheah, 2024. "From servant leadership to organizational citizenship behavior: A theoretically grounded moderated mediation framework for Chinese private enterprises," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    • Handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03751-6
    DOI: 10.1057/s41599-024-03751-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-024-03751-6
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/s41599-024-03751-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Xiao Chen & Jian Peng & Xue Lei & Yanchun Zou, 2021. "Leave or stay with a lonely leader? An investigation into whether, why, and when leader workplace loneliness increases team turnover intentions," Asian Business & Management, Palgrave Macmillan, vol. 20(2), pages 280-303, April.
    2. Aamir Ali Chughtai, 2018. "Examining the Effects of Servant Leadership on Life Satisfaction," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 13(4), pages 873-889, December.
    3. Yoshida, Diah Tuhfat & Sendjaya, Sen & Hirst, Giles & Cooper, Brian, 2014. "Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicality," Journal of Business Research, Elsevier, vol. 67(7), pages 1395-1404.
    4. A. Newman & G. Schwarz & B. Cooper & S. Sendjaya, 2017. "How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality," Journal of Business Ethics, Springer, vol. 145(1), pages 49-62, September.
    5. Thomas Rockstuhl & Robert Eisenberger & Lynn M. Shore & James N. Kurtessis & Michael T. Ford & Louis C. Buffardi & Salar Mesdaghinia, 2020. "Perceived organizational support (POS) across 54 nations: A cross-cultural meta-analysis of POS effects," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(6), pages 933-962, August.
    6. David M. Sluss & Blake E. Ashforth, 2008. "How Relational and Organizational Identification Converge: Processes and Conditions," Organization Science, INFORMS, vol. 19(6), pages 807-823, December.
    7. Fuller, Christie M. & Simmering, Marcia J. & Atinc, Guclu & Atinc, Yasemin & Babin, Barry J., 2016. "Common methods variance detection in business research," Journal of Business Research, Elsevier, vol. 69(8), pages 3192-3198.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jianji Zeng & Guangyi Xu, 2020. "How Servant Leadership Motivates Innovative Behavior: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(13), pages 1-14, July.
    2. Junting Lu & Zhe Zhang & Ming Jia, 2019. "Does Servant Leadership Affect Employees’ Emotional Labor? A Social Information-Processing Perspective," Journal of Business Ethics, Springer, vol. 159(2), pages 507-518, October.
    3. Sarah Kimakwa & Jorge A. Gonzalez & Hale Kaynak, 2023. "Social Entrepreneur Servant Leadership and Social Venture Performance: How are They Related?," Journal of Business Ethics, Springer, vol. 182(1), pages 95-118, January.
    4. Yucheng Zhang & Yuyan Zheng & Long Zhang & Shan Xu & Xin Liu & Wansi Chen, 2021. "A meta-analytic review of the consequences of servant leadership: The moderating roles of cultural factors," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 371-400, March.
    5. Eva, Nathan & Sendjaya, Sen & Prajogo, Daniel & Madison, Karryna, 2021. "Does organizational structure render leadership unnecessary? Configurations of formalization and centralization as a substitute and neutralizer of servant leadership," Journal of Business Research, Elsevier, vol. 129(C), pages 43-56.
    6. Usama Najam & Norizah Binti Mohd Mustamil, 2022. "Does Proactive Personality Moderate the Relationship Between Servant Leadership and Psychological Ownership and Resilience?," SAGE Open, , vol. 12(2), pages 21582440221, April.
    7. Luyang Zhou & Shengxiao Li & Lianxi Zhou & Hong Tao & Dave Bouckenooghe, 2023. "The effects of perceived organizational support on employees’ sense of job insecurity in times of external threats: an empirical investigation under lockdown conditions in China," Asian Business & Management, Palgrave Macmillan, vol. 22(4), pages 1567-1591, September.
    8. Naveed Ahmad Faraz & Muhammad Farhan Mughal & Naveed Fawad Ahmed & Ali Raza & Muhammad Khalid Iqbal, 2019. "The Impact of Servant Leadership on Employees’ Innovative Work Behaviour-Mediating Role of Psychological Empowerment," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 5(3), pages 10-21, March.
    9. KonShik Kim, 2023. "The impact of job quality on organizational commitment and job satisfaction: The moderating role of socioeconomic status," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(3), pages 773-797, August.
    10. Christopher S. Tuggle & David G. Sirmon & Cameron J. Borgholthaus & Leonard Bierman & A. Erin Bass, 2022. "From Seats at the Table to Voices in the Discussion: Antecedents of Underrepresented Director Participation in Board Meetings," Journal of Management Studies, Wiley Blackwell, vol. 59(5), pages 1253-1283, July.
    11. Chen, Jian-xun & Zhang, Bo & Zhan, Wu & Sharma, Piyush & Budhwar, Pawan & Tan, Hui, 2022. "Demystifying the non-linear effect of high commitment work systems (HCWS) on firms’ strategic intention of exploratory innovation: An extended resource-based view," Technovation, Elsevier, vol. 116(C).
    12. Elizabeth Sheedy & Patrick Garcia & Denise Jepsen, 2021. "The Role of Risk Climate and Ethical Self-interest Climate in Predicting Unethical Pro-organisational Behaviour," Journal of Business Ethics, Springer, vol. 173(2), pages 281-300, October.
    13. Papanagnou, Christos & Seiler, Andreas & Spanaki, Konstantina & Papadopoulos, Thanos & Bourlakis, Michael, 2022. "Data-driven digital transformation for emergency situations: The case of the UK retail sector," International Journal of Production Economics, Elsevier, vol. 250(C).
    14. Lim, Joon Soo & Zhang, Jun, 2022. "Adoption of AI-driven personalization in digital news platforms: An integrative model of technology acceptance and perceived contingency," Technology in Society, Elsevier, vol. 69(C).
    15. Ostovan, Nima & Khalili Nasr, Arash, 2022. "The manifestation of luxury value dimensions in brand engagement in self-concept," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    16. XiaoJuan Zhang & Xiang Jinpeng & Farhan Khan, 2020. "The Influence of Social Media on Employee’s Knowledge Sharing Motivation: A Two-Factor Theory Perspective," SAGE Open, , vol. 10(3), pages 21582440209, July.
    17. Lussier, Bruno & Philp, Matthew & Hartmann, Nathaniel N. & Wieland, Heiko, 2021. "Social anxiety and salesperson performance: The roles of mindful acceptance and perceived sales manager support," Journal of Business Research, Elsevier, vol. 124(C), pages 112-125.
    18. Meena, Rahul & Sarabhai, Samar, 2023. "Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    19. Xiao Zhang & Luqun Xie & Jiatao Li & Li Cheng, 2022. "“Outside in”: Global demand heterogeneity and dynamic capabilities of multinational enterprises," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 709-722, June.
    20. Lisiane Costa Pereira & Emerson Wagner Mainardes & Silveli Cristo-Andrade, 2023. "Antecedents of the faithful’s loyalty," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 20(2), pages 289-318, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-03751-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.