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Victims: the missing piece in stakeholder-focused brand management puzzles

Author

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  • Monika Hajdas

    (The Wroclaw University of Economics and Business)

  • Ryszard Kłeczek

    (The Wroclaw University of Economics and Business)

Abstract

Despite the rise of stakeholder-focused brand studies and multiple research calls for more socially oriented branding, academic research on the relations between brands and their less favoured stakeholders is scarce. New goals set by scholars for brand management studies (brands as change agents, activists, or with a broader social relevance) require new approaches and interpretations of who brand stakeholders are. This paper identifies the transformation of brand-related practices showing how brand management scholars and practitioners can identify the victims of brand externalities as contextual to these transformations. Using single-case research, we discuss how brands can inspire the emergence of new social practices resulting in reframing who the stakeholders are and what their position is (a beneficiary or a victim).

Suggested Citation

  • Monika Hajdas & Ryszard Kłeczek, 2024. "Victims: the missing piece in stakeholder-focused brand management puzzles," Journal of Brand Management, Palgrave Macmillan, vol. 31(3), pages 331-344, May.
    • Handle: RePEc:pal:jobman:v:31:y:2024:i:3:d:10.1057_s41262-023-00344-7
    DOI: 10.1057/s41262-023-00344-7
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