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I have seen the future, and it rings - What we know about mobile banking research

Author

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  • Dai Thich Phan

    (University of Miskolc)

Abstract

In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic. Most literature in the field of mobile banking has only focused on an individual approach and lacked the macro approach and industry approach. Therefore, this research aims to show a comprehensive review of mobile banking research in past decade and analyses the significant results from previous research. This paper makes a contribution to a deeper understanding of mobile banking from a macro approach and industry approach

Suggested Citation

  • Dai Thich Phan, 2020. "I have seen the future, and it rings - What we know about mobile banking research," Theory Methodology Practice (TMP), Faculty of Economics, University of Miskolc, vol. 16(02), pages 69-79.
    • Handle: RePEc:mic:tmpjrn:v:16:y:2020:i:02:p:69-79
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    File URL: http://tmp.gtk.uni-miskolc.hu/volumes/2020/02/TMP_2020_02_07.pdf
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    mobile banking; financial services; banking services; descriptive literature review; banking industry;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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