IDEAS home Printed from https://ideas.repec.org/a/mgt/youmng/v10y2015i4p335-353.html
   My bibliography  Save this article

HRM Model in Tourism, Based on Dialectical Systems Theory

Author

Listed:
  • Simona Sarotar Zizek

    (University of Maribor, Slovenia)

  • Sonja Treven

    (University of Maribor, Slovenia)

  • Matjaž Mulej

    (University of Maribor, Slovenia)

Abstract

A human resources management (HRM) model integrating trends in HRM with trends in tourism into a dialectical system by the Dialectical Systems Theory (DST). HRM strategy, integrated within the tourism organization’s (to’s) strategy is implemented through functional strategies helping their users to achieve a requisitely holistic (rh) HRM strategy replacing the prevailing one-sided ones. to’s strategy covers: employees (1) planning, (2) acquisition and selection, (3) development and training, (4) diversity management, (5) teamwork and creativity, (6) motivation and rewarding, (7) stress reduction and health, (8) relationships, (9) personal holism, (10) well-being, (11) work and results assessment; etc. Everyone matters; their synergy is crucial. An innovated HRM model for TOS, which applies employees’, organizations’ rh and integrates new knowledge about HRM. HRM belongs to central managers’ tools. Their HRM must be adapted for TOS, where employees are crucial.

Suggested Citation

  • Simona Sarotar Zizek & Sonja Treven & Matjaž Mulej, 2015. "HRM Model in Tourism, Based on Dialectical Systems Theory," Management, University of Primorska, Faculty of Management Koper, vol. 10(4), pages 335-353.
    • Handle: RePEc:mgt:youmng:v:10:y:2015:i:4:p:335-353
    as

    Download full text from publisher

    File URL: http://www.fm-kp.si/zalozba/ISSN/1854-4231/10_335-353.pdf
    File Function: full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Rosemary Lucas, 1996. "Industrial Relations in Hotels and Catering: Neglect and Paradox?," British Journal of Industrial Relations, London School of Economics, vol. 34(2), pages 267-286, June.
    2. Mariano Rojas, 2004. "Well-being and the Complexity of Poverty: A Subjective Well-being Approach," WIDER Working Paper Series RP2004-29, World Institute for Development Economic Research (UNU-WIDER).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khadija Shams & Alexander Kadow, 2023. "Subjective Well-Being, Health and Socio-Demographic Factors Related to COVID-19 Vaccination: A Repeated Cross-Sectional Sample Survey Study from 2021–2022 in Urban Pakistan," IJERPH, MDPI, vol. 20(16), pages 1-11, August.
    2. Želinský, Tomáš & Hudec, Oto & Mojsejová, Alena & Hricová, Silvia, 2021. "The effects of population density on subjective well-being: A case-study of Slovakia," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
    3. Shao-Hsun Keng & Shin-Yi Wu, 2014. "Living Happily Ever After? The Effect of Taiwan’s National Health Insurance on the Happiness of the Elderly," Journal of Happiness Studies, Springer, vol. 15(4), pages 783-808, August.
    4. Sergej Gričar & Violeta Šugar, 2021. "Sustainable Consumption Using the Example of Food Processing in a Restaurant," Sustainability, MDPI, vol. 13(24), pages 1-28, December.
    5. Želinský, Tomáš & Soroková, Tatiana & Petríková, Daniela, 2018. "Economic Characteristics and Subjective Well-Being," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 50(3), pages 334-364.
    6. Robert Stimson & Prem Chhetri & John Western, 2006. "Deriving Spatial Metropolitan Wide Patterns of Quality of Life Dimensions From Survey Data: the Case of the Brisbane-South East Queensland Region in Australia," ERSA conference papers ersa06p42, European Regional Science Association.
    7. Suxia Li & Meng Cai, 2024. "Social support and reference group: the dual action mechanism of the social network on subjective poverty," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
    8. Derek Adam-Smith & Gill Norris & Steve Williams, 2003. "Continuity or Change?," Work, Employment & Society, British Sociological Association, vol. 17(1), pages 29-47, March.
    9. Rojas, Mariano, 2008. "Experienced Poverty and Income Poverty in Mexico: A Subjective Well-Being Approach," World Development, Elsevier, vol. 36(6), pages 1078-1093, June.
    10. Monica Guillen-Royo & Jackeline Velazco & Laura Camfield, 2013. "Basic Needs and Wealth as Independent Determinants of Happiness: An Illustration from Thailand," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 110(2), pages 517-536, January.
    11. Mariano Rojas, 2005. "A Conceptual-Referent Theory of Happiness: Heterogeneity and its Consequences," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 74(2), pages 261-294, November.
    12. Ali Madanipour & Sabine Weck, 2015. "Social exclusion and poverty in Europe: Territorial patterns," Local Economy, London South Bank University, vol. 30(7), pages 715-720, November.
    13. Jorge Guardiola & Teresa Garcia-Muñoz, 2009. "Subjective well-being and basic needs: Evidence from rural Guatemala," ThE Papers 09/03, Department of Economic Theory and Economic History of the University of Granada..
    14. Danish Wadud Alam & Amjad Amin, 2018. "Quality of Life and Well-Being Ranking of Selected Districts of Khyber Pakhtunkhwa, Pakistan," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 137(2), pages 527-537, June.
    15. Sabine Weck & Isabel Ramos Lobato, 2015. "Social exclusion: Continuities and discontinuities in explaining local patterns," Local Economy, London South Bank University, vol. 30(7), pages 765-782, November.
    16. Šarotar Žižek Simona & Vaner Martina & Potočnik Amna, 2012. "Employees Well-Being Based on Integrative and Innovative Model of Hrm," Scientific Annals of Economics and Business, Sciendo, vol. 59(2), pages 231-250, December.
    17. Qi Zhang & Esther Hiu-Kwan Yung & Edwin Hon-Wan Chan, 2021. "Meshing Sustainability with Satisfaction: An Investigation of Residents’ Perceptions in Three Different Neighbourhoods in Chengdu, China," Land, MDPI, vol. 10(11), pages 1-32, November.
    18. Hyo Sun Jung & Hye Hyun Yoon, 2020. "How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?," Sustainability, MDPI, vol. 12(13), pages 1-13, July.
    19. Orestis Papadopoulos & Marti Lopez‐Andreu & Mandi Jamalian, 2021. "Violation and lack of awareness of employment rights in the United Kingdom's hotel industry: Isolation, fragmentation and barriers to labour enforcement," Industrial Relations Journal, Wiley Blackwell, vol. 52(4), pages 315-330, July.
    20. Rojas, Mariano, 2012. "Do People in Income Poverty Use Their Income Efficiently? A Subjective Well-Being Approach," WIDER Working Paper Series 110, World Institute for Development Economic Research (UNU-WIDER).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mgt:youmng:v:10:y:2015:i:4:p:335-353. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: https://edirc.repec.org/data/fmkupsi.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.