IDEAS home Printed from https://ideas.repec.org/a/men/journl/v8y2022i2p159-171.html
   My bibliography  Save this article

Determinants of Technostress: A Systematic Literature Review

Author

Listed:
  • Nityesh Bhatt

    (Nirma University, Ahmedabad, India)

  • Tanvi Paras Kothari

    (Shri Jairmabhai Patel Institute of Business Management and Computer Applications, Gandhinagar, India)

Abstract

Technostress as an academic domain has evolved significantly since year 1984. Based on the systematic literature review (SLR), eight determinants of technostress were identified which were classified into individual and organizational categories. Individual determinants were further divided into demographic, psychographic and cognitive categories. Outcome of the SLR was the development of a comprehensive framework of technostress. This study can facilitate the top management and the HR managers of organizations to adopt appropriate change management interventions while implementing and augmenting new technologies.

Suggested Citation

  • Nityesh Bhatt & Tanvi Paras Kothari, 2022. "Determinants of Technostress: A Systematic Literature Review," European Journal of Business Science and Technology, Mendel University in Brno, Faculty of Business and Economics, vol. 8(2), pages 159-171.
    • Handle: RePEc:men:journl:v:8:y:2022:i:2:p:159-171
    DOI: 10.11118/ejobsat.2022.007
    as

    Download full text from publisher

    File URL: http://ejobsat.cz/doi/10.11118/ejobsat.2022.007.html
    Download Restriction: free of charge
    File URL: http://ejobsat.cz/doi/10.11118/ejobsat.2022.007.pdf
    Download Restriction: free of charge
    File URL: https://libkey.io/10.11118/ejobsat.2022.007?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    2. Elizabeth R. Towell & Joachim Lauer, 2001. "Personality Differences and Computer Related Stress in Business Students," American Journal of Business, Emerald Group Publishing, vol. 16(1), pages 69-76.
    3. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Issa, Helmi & Jaber, Jad & Lakkis, Hussein, 2024. "Navigating AI unpredictability: Exploring technostress in AI-powered healthcare systems," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    2. Ertiö, Titiana & Eriksson, Taina & Rowan, Wendy & McCarthy, Stephen, 2024. "The role of digital leaders’ emotional intelligence in mitigating employee technostress," Business Horizons, Elsevier, vol. 67(4), pages 399-409.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Singh, Pallavi & Bala, Hillol & Dey, Bidit Lal & Filieri, Raffaele, 2022. "Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing," Journal of Business Research, Elsevier, vol. 151(C), pages 269-286.
    2. Mäntymäki, Matti & Najmul Islam, A.K.M. & Turel, Ofir & Dhir, Amandeep, 2022. "Coping with pandemics using social network sites: A psychological detachment perspective to COVID-19 stressors," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    3. Ni, Dan & Jiwen Song, Lynda & Zheng, Xiaoming & Zhu, Jinlong & Zhang, Mengyi & Xu, Lingxiao, 2022. "Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis," Journal of Business Research, Elsevier, vol. 149(C), pages 967-982.
    4. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    5. René Riedl & Harald Kindermann & Andreas Auinger & Andrija Javor, 2012. "Technostress from a Neurobiological Perspective," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(2), pages 61-69, April.
    6. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    7. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    8. Isabel Marques & Zélia Serrasqueiro & Fernanda Nogueira, 2021. "Managers’ Competences in Private Hospitals for Investment Decisions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    9. Xie, Junyi & Ifie, Kemefasu & Gruber, Thorsten, 2022. "The dual threat of COVID-19 to health and job security – Exploring the role of mindfulness in sustaining frontline employee-related outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 216-227.
    10. Sangeeta Gupta & Poonam Devdutt & Urmila Jagadeeswari Itam, 2022. "Centrality of psychological well-being of IT employees during COVID-19 and beyond," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(4), pages 365-380, December.
    11. Constanţa POPESCU & Oana Mihaela ILIE & Georgiana Tatiana BONDAC, 2018. "The "Techno-stress" Phenomenon and Its Consequences in the Modern Organization," Book chapters-LUMEN Proceedings, in: Tomita CIULEI & Gabriel GORGHIU (ed.), CATES 2017, edition 1, volume 4, chapter 22, pages 224-238, Editura Lumen.
    12. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
    13. Syamsul Hadi & Ana Faridiana & Kusuma Chandra Kirana & Ambar Lukitaningsih & Christina Heti Tri Rahmawati & Eni Purnasari & Nabila Wahyuningtyas, 2024. "Political Skill and Transactional Leadership on Employee Performance: The Mediating Effect of Organizational Work Culture," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 4, pages 112-129.
    14. Francesco Pace & Giulia Sciotto & Naomi Alexia Randazzo & Vincenza Macaluso, 2022. "Teachers’ Work-Related Well-Being in Times of COVID-19: The Effects of Technostress and Online Teaching," Social Sciences, MDPI, vol. 11(10), pages 1-10, October.
    15. You-Kyung Lee, 2021. "Impacts of Digital Technostress and Digital Technology Self-Efficacy on Fintech Usage Intention of Chinese Gen Z Consumers," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    16. Nadia Kabbara & Hale Ozgit, 2023. "Effectiveness of resource management of Lebanese NGOs in response to COVID-19 and the Syrian crisis," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
    17. Shu Da & Silje Fossum Fladmark & Irina Wara & Marit Christensen & Siw Tone Innstrand, 2022. "To Change or Not to Change: A Study of Workplace Change during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(4), pages 1-15, February.
    18. Aurora Murgea, 2023. "The Dark Side of Digitalisation: Wealthier but Unhappier," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 326-334, December.
    19. Nascimento, Lígia & Correia, Manuela Faia & Califf, Christopher B., 2024. "Towards a bright side of technostress in higher education teachers: Identifying several antecedents and outcomes of techno-eustress," Technology in Society, Elsevier, vol. 76(C).
    20. Shanshan Zhang & Fengchun Huang & Yuting Zhang & Qiwen Li, 2023. "A Person-Environment Fit Model to Explain Information and Communication Technologies-Enabled After-Hours Work-Related Interruptions in China," IJERPH, MDPI, vol. 20(4), pages 1-16, February.

    More about this item

    Keywords

    computer literacy; determinants; information and communication technology; personality type; self-efficacy; stress; specialization; technology engagement; technostress;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:men:journl:v:8:y:2022:i:2:p:159-171. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ivo Andrle (email available below). General contact details of provider: https://edirc.repec.org/data/femencz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.