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The Determinants of Performance Management Outcomes in Public Organizations in Sub-Saharan Africa: the Role of National Culture and Organizational Subcultures

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Listed:
  • Juliana Abagsonema Abane

    (University of Mines and Technology)

  • Boon-Anan Phinaitrup

    (Nation Institute of Development Administration)

Abstract

Performance management is one of the hottest topics in most countries today, and the rush for performance reforms has become a norm in Sub-Saharan Africa. However, few attempts have been made to explore the cultural dimension of public organizations which may have an impact on performance management outcomes. This paper explores the influence of national culture and organisational subculture on performance management outcomes of local governments. The study used in-depth interviews with 25 local government senior managers between May, July, and August 2017. The study found that norms of the larger society as well as subgroup norms, affect desired performance management outcomes.

Suggested Citation

  • Juliana Abagsonema Abane & Boon-Anan Phinaitrup, 2020. "The Determinants of Performance Management Outcomes in Public Organizations in Sub-Saharan Africa: the Role of National Culture and Organizational Subcultures," Public Organization Review, Springer, vol. 20(3), pages 511-527, September.
    • Handle: RePEc:kap:porgrv:v:20:y:2020:i:3:d:10.1007_s11115-019-00453-5
    DOI: 10.1007/s11115-019-00453-5
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    References listed on IDEAS

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    3. José M. Alonso & Judith Clifton & Daniel Díaz-Fuentes, 2015. "Did New Public Management Matter? An empirical analysis of the outsourcing and decentralization effects on public sector size," Public Management Review, Taylor & Francis Journals, vol. 17(5), pages 643-660, May.
    4. Henri, Jean-Francois, 2006. "Organizational culture and performance measurement systems," Accounting, Organizations and Society, Elsevier, vol. 31(1), pages 77-103, January.
    5. Justice Bawole & Farhad Hossain & Kwame Domfeh & Hamza Bukari & Francis Sanyare, 2013. "Performance Appraisal or Praising Performance? The Culture of Rhetoric in Performance Management in Ghana Civil Service," International Journal of Public Administration, Taylor & Francis Journals, vol. 36(13), pages 953-962.
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    Cited by:

    1. Lukáš Copuš & Peter Madzík & Helena Šajgalíková & Karol Čarnogurský, 2023. "Is There a Possibility to Characterize an Organizational Culture by Its Selected Cultural Dimensions?," SAGE Open, , vol. 13(4), pages 21582440231, October.
    2. Worku Lemlemu Ferede & Yalew Endawoke & Gedif Tessema, 2024. "Change management through strategic leadership: the mediating effect of knowledge management in public organizations, Ethiopia," Future Business Journal, Springer, vol. 10(1), pages 1-17, December.

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