IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v20y2020i3d10.1007_s11115-019-00453-5.html
   My bibliography  Save this article

The Determinants of Performance Management Outcomes in Public Organizations in Sub-Saharan Africa: the Role of National Culture and Organizational Subcultures

Author

Listed:
  • Juliana Abagsonema Abane

    (University of Mines and Technology)

  • Boon-Anan Phinaitrup

    (Nation Institute of Development Administration)

Abstract

Performance management is one of the hottest topics in most countries today, and the rush for performance reforms has become a norm in Sub-Saharan Africa. However, few attempts have been made to explore the cultural dimension of public organizations which may have an impact on performance management outcomes. This paper explores the influence of national culture and organisational subculture on performance management outcomes of local governments. The study used in-depth interviews with 25 local government senior managers between May, July, and August 2017. The study found that norms of the larger society as well as subgroup norms, affect desired performance management outcomes.

Suggested Citation

  • Juliana Abagsonema Abane & Boon-Anan Phinaitrup, 2020. "The Determinants of Performance Management Outcomes in Public Organizations in Sub-Saharan Africa: the Role of National Culture and Organizational Subcultures," Public Organization Review, Springer, vol. 20(3), pages 511-527, September.
    • Handle: RePEc:kap:porgrv:v:20:y:2020:i:3:d:10.1007_s11115-019-00453-5
    DOI: 10.1007/s11115-019-00453-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-019-00453-5
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-019-00453-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Henri, Jean-Francois, 2006. "Organizational culture and performance measurement systems," Accounting, Organizations and Society, Elsevier, vol. 31(1), pages 77-103, January.
    2. Justice Bawole & Farhad Hossain & Kwame Domfeh & Hamza Bukari & Francis Sanyare, 2013. "Performance Appraisal or Praising Performance? The Culture of Rhetoric in Performance Management in Ghana Civil Service," International Journal of Public Administration, Taylor & Francis Journals, vol. 36(13), pages 953-962.
    3. Lewis Hawke, 2012. "Australian public sector performance management: success or stagnation?," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(3), pages 310-328, March.
    4. Zoe J. Radnor & David Barnes, 2007. "Historical analysis of performance measurement and management in operations management," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 56(5/6), pages 384-396, June.
    5. Geert Hofstede, 1998. "Identifying Organizational Subcultures: An Empirical Approach," Journal of Management Studies, Wiley Blackwell, vol. 35(1), pages 1-12, January.
    6. Ana Isabel Melo & Cláudia S. Sarrico & Zoe Radnor, 2010. "The Influence of Performance Management Systems on Key Actors in Universities," Public Management Review, Taylor & Francis Journals, vol. 12(2), pages 233-254, March.
    7. José M. Alonso & Judith Clifton & Daniel Díaz-Fuentes, 2015. "Did New Public Management Matter? An empirical analysis of the outsourcing and decentralization effects on public sector size," Public Management Review, Taylor & Francis Journals, vol. 17(5), pages 643-660, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lukáš Copuš & Peter Madzík & Helena Šajgalíková & Karol Čarnogurský, 2023. "Is There a Possibility to Characterize an Organizational Culture by Its Selected Cultural Dimensions?," SAGE Open, , vol. 13(4), pages 21582440231, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Salem Jraib Alharthi, 2016. "Critical Success Factors in the Implementation of Performance Management Systems in UAE Government Organisations," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(4), pages 203-203, March.
    2. Nebojša Janićijević, 2013. "Matching Compensation System With The Type Of Organizational Culture," Serbian Association of Economists Journal, SAE - Serbian Association of Economists, issue 5-6, pages 309-324, September.
    3. Smith, Julia A. & England, Claire, 2019. "An ethnographic study of culture and performance in the UK lingerie industry," The British Accounting Review, Elsevier, vol. 51(3), pages 241-258.
    4. Chen, Clara Xiaoling & Lill, Jeremy B. & Lucianetti, Lorenzo, 2023. "Performance measurement system diversity and product innovation: Evidence from longitudinal survey data," Accounting, Organizations and Society, Elsevier, vol. 111(C).
    5. Julia Naranjo-Valencia & Ricardo Vidal-Patiño & Gregorio Calderón-Hernández, 2019. "Characterization of Innovation Research Published in Latin American Journals Indexed in WoS," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(07), pages 1-38, November.
    6. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    7. Marius Constantin PROFIROIU & Septimiu Rares SZABO, 2016. "Outsourcing vs decentralisation: A comparative analysis in Central and Eastern Europe," Eco-Economics Review, Ecological University of Bucharest, Economics Faculty and Ecology and Environmental Protection Faculty, vol. 2(2), pages 3-26, December.
    8. Greta Hsu & Kimberly D. Elsbach, 2013. "Explaining Variation in Organizational Identity Categorization," Organization Science, INFORMS, vol. 24(4), pages 996-1013, August.
    9. Mincong Tang & Meng’gang Li & Tao Zhang, 2016. "The impacts of organizational culture on information security culture: a case study," Information Technology and Management, Springer, vol. 17(2), pages 179-186, June.
    10. Raymond O. S. Zaal, 2011. "Reinforcing Ethical Behavior through Organizational Architecture: A Hypothesized Relationship," Chapters, in: Killian J. McCarthy & Maya Fiolet & Wilfred Dolfsma (ed.), The Nature of the New Firm, chapter 2, Edward Elgar Publishing.
    11. Hall, Matthew, 2008. "The effect of comprehensive performance measurement systems on role clarity, psychological empowerment and managerial performance," Accounting, Organizations and Society, Elsevier, vol. 33(2-3), pages 141-163.
    12. Kavita Singh, 2010. "An Analysis Of Relationship Between The Learning Organization And Organization Culture In Indian Business Organization," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 1(1).
    13. Cheng-Tsung Lu & Yeun-Wen Chang, 2016. "A Study on the Relationship between the Typology of Knowledge-Intensive Businesses (KIBs) and Performance Measurement Systems (PMS): Evidence from Taiwan," Accounting and Finance Research, Sciedu Press, vol. 5(4), pages 1-89, November.
    14. Woszczynski, Amy B. & Dembla, Pamila & Zafar, Humayun, 2016. "Gender-based differences in culture in the Indian IT workplace," International Journal of Information Management, Elsevier, vol. 36(4), pages 507-519.
    15. Kocsis, David, 2019. "A conceptual foundation of design and implementation research in accounting information systems," International Journal of Accounting Information Systems, Elsevier, vol. 34(C), pages 1-1.
    16. Diego Ponte & Caterina Pesci, 2022. "Institutional logics and organizational change: the role of place and time," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(3), pages 891-924, September.
    17. Sumantra Sarkar & Anthony Vance & Balasubramaniam Ramesh & Menelaos Demestihas & Daniel Thomas Wu, 2020. "The Influence of Professional Subculture on Information Security Policy Violations: A Field Study in a Healthcare Context," Information Systems Research, INFORMS, vol. 31(4), pages 1240-1259, December.
    18. Baskerville, Rachel F., 2003. "Hofstede never studied culture," Accounting, Organizations and Society, Elsevier, vol. 28(1), pages 1-14, January.
    19. De Witte, Kristof & Schiltz, Fritz, 2018. "Measuring and explaining organizational effectiveness of school districts: Evidence from a robust and conditional Benefit-of-the-Doubt approach," European Journal of Operational Research, Elsevier, vol. 267(3), pages 1172-1181.
    20. Andrea S. Patrucco & Davide Luzzini & Stefano Ronchi & Michael Essig & Markus Amann & Andreas H. Glas, 2017. "Designing a public procurement strategy: lessons from local governments," Public Money & Management, Taylor & Francis Journals, vol. 37(4), pages 269-276, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:20:y:2020:i:3:d:10.1007_s11115-019-00453-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.