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Handmade vs. machine-made: the effects of handmade gifts on social relationships

Author

Listed:
  • Xiaoming Fan

    (Zhejiang University of Finance and Economics
    Fudan University)

  • Anqi Lai

    (Zhejiang University of Finance and Economics)

  • Hean Tat Keh

    (Monash University)

Abstract

This paper examines the effects of handmade (vs. machine-made) gifts on social relationships. Across three studies, we find that handmade gifts promote social relationships. This effect can be explained by the perceived uniqueness of such gifts. Furthermore, these effects are moderated by social class (upper vs. lower). Specifically, membership in the upper class enhances the recipient’s perceived uniqueness of handmade gifts, which in turn enhances the recipient’s evaluation of social relationships. However, for members of the lower class, their perception of the uniqueness of handmade gifts becomes weaker, to the detriment of social relationships. These novel findings have both theoretical and practical significance for establishing harmonious interpersonal relationships and the consumption of handmade gifts.

Suggested Citation

  • Xiaoming Fan & Anqi Lai & Hean Tat Keh, 2024. "Handmade vs. machine-made: the effects of handmade gifts on social relationships," Marketing Letters, Springer, vol. 35(3), pages 1-14, September.
  • Handle: RePEc:kap:mktlet:v:35:y:2024:i:3:d:10.1007_s11002-024-09722-w
    DOI: 10.1007/s11002-024-09722-w
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    References listed on IDEAS

    as
    1. Jiamin Yin & Yansu Wang & Jun Pang & Kanliang Wang, 2020. "Customizing products for self versus close others: the effect of intended recipient on creator perceptions of product uniqueness," Marketing Letters, Springer, vol. 31(1), pages 73-87, March.
    2. Stephanie M. Tully & Hal E. Hershfield & Tom Meyvis, 2015. "Seeking Lasting Enjoyment with Limited Money: Financial Constraints Increase Preference for Material Goods over Experiences," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 42(1), pages 59-75.
    3. Mary Steffel & Robyn A. LeBoeuf, 2014. "Overindividuation in Gift Giving: Shopping for Multiple Recipients Leads Givers to Choose Unique but Less Preferred Gifts," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 40(6), pages 1167-1180.
    4. Minji Suh & Hyewon Cho, 2023. "Cultural differences in giving experiential (vs. material) gifts," Marketing Letters, Springer, vol. 34(2), pages 223-236, June.
    5. Philip M. Fernbach & Christina Kan & John G. Lynch Jr., 2015. "Squeezed: Coping with Constraint through Efficiency and Prioritization," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(5), pages 1204-1227.
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    Cited by:

    1. Xiaoming Fan, 2024. "The coldness of machines vs. the warmth of humans: social exclusion and compensatory consumption of handmade products," Italian Journal of Marketing, Springer, vol. 2024(3), pages 267-285, September.

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