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Squeezed: Coping with Constraint through Efficiency and Prioritization

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  • Philip M. Fernbach
  • Christina Kan
  • John G. Lynch Jr.

Abstract

When consumers perceive that a resource is limited and may be insufficient to accomplish goals, they recruit and enact plans to cope with the shortage. We distinguish two common strategies: efficiency planning yields savings by stretching the resource, whereas priority planning does so by sacrificing less important goals. Using a variety of methods to explore both financial and time planning, we investigate how the two types of planning differ, how they vary with constraint, and how they interrelate. Relative to efficiency planning, priority planning is perceived as yielding larger one-time savings, but it feels more costly because it requires trade-offs within-resource (e.g., money for money) as opposed to cross-resource (e.g., time for money). As constraint increases and greater resource savings are required, prioritization becomes more likely. However, the shift to prioritization is often insufficient, and consumers tend to react to insufficient prioritization dysfunctionally, making a bad situation worse. Budgeting helps consumers behave more adaptively. Budgeters respond to constraint with more priority planning than nonbudgeters, and they report fewer dysfunctional behaviors, like overspending and impulsive shopping.

Suggested Citation

  • Philip M. Fernbach & Christina Kan & John G. Lynch Jr., 2015. "Squeezed: Coping with Constraint through Efficiency and Prioritization," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 41(5), pages 1204-1227.
  • Handle: RePEc:oup:jconrs:doi:10.1086/679118
    DOI: 10.1086/679118
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    Cited by:

    1. Wendy De La Rosa & Stephanie M Tully, 2022. "The Impact of Payment Frequency on Consumer Spending and Subjective Wealth Perceptions [Pursuing the Value-Conscious Consumer: Store Brands versus National Brand Promotions]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(6), pages 991-1009.
    2. Rik Pieters, 2017. "Meaningful Mediation Analysis: Plausible Causal Inference and Informative Communication," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(3), pages 692-716.
    3. Malika Malika & Durairaj Maheswaran & Shailendra Pratap Jain, 2022. "Perceived financial constraints and normative influence: discretionary purchase decisions across cultures," Journal of the Academy of Marketing Science, Springer, vol. 50(2), pages 252-271, March.
    4. Eesha Sharma & Stephanie Tully & Xiang Wang, 2022. "Scarcity and Intertemporal Choice," Working Papers 22-27, Federal Reserve Bank of Philadelphia.
    5. Martina Hutton & Canan Corus & Joshua Dorsey & Elizabeth Minton & Caroline Roux & Christopher P. Blocker & Jonathan Z. Zhang, 2022. "Getting real about consumer poverty: Deep processes for transformative action," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(3), pages 1332-1355, September.
    6. Yang, Xue & Liu, Na & Teo, Hock Hai, 2017. "How do users cope with trial restrictions? A field experiment on free trial software," International Journal of Information Management, Elsevier, vol. 37(4), pages 339-349.
    7. Jin Sun & Chen Chen & Junmei Lan, 2022. "Direct Expression or Indirect Transmission? An Empirical Research on the Impacts of Explicit and Implicit Appeals in Green Advertising," Sustainability, MDPI, vol. 14(23), pages 1-19, December.
    8. Rob Nelissen, 2022. "Abundance Causes Greed in Appropriation from Common Resources," Psychology and Developing Societies, , vol. 34(1), pages 25-44, March.
    9. Tang, Honghong & Li, Lin & Su, Song, 2022. "Experiencing less leads to the use of more: The effect of a scarcity mindset on product usage," Journal of Business Research, Elsevier, vol. 149(C), pages 139-148.
    10. Olivier Mesly, 2021. "Buy Now and Pay (Dearly) Later: Unraveling Consumer Financial Spinning," IJFS, MDPI, vol. 9(4), pages 1-21, September.

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