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Analysing Household and Intra-urban Variants in the Consumption of Financial Services: Uncovering “Exclusion” in an English City

Author

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  • Sabrina Bunyan

    (Ulster University)

  • Alan Collins

    (University of Portsmouth)

  • Gianpiero Torrisi

    (University of Portsmouth)

Abstract

This study provides an empirical assessment of the socioeconomic factors that determine household exclusion from consumer financial services. A unique microeconomic data set, of interview data, collected from a representative cross-sectional sample of 1005 households is analysed using logistic regression techniques. In investigating exclusion from consumer financial services, both financial self-exclusion and institutional-led financial exclusion are examined. Indicators of financial self-exclusion include the absence of a savings account or home contents insurance, whilst indicators of institutional-led financial exclusion include the use of “doorstep lenders.” Findings show that both measures of financial self-exclusion are determined by income, education, age, housing tenure, and social participation, whilst financial exclusion is generally associated with socioeconomic characteristics such as age, gender, housing tenure, working status, income, disability, and the presence of young people in household but not with respondents’ residential area, education level, internet use, and social participation. These results offer useful insights to policy makers and financial services providers in terms of the range and mix of policies and instruments that local and central Government can deploy to address exclusion.

Suggested Citation

  • Sabrina Bunyan & Alan Collins & Gianpiero Torrisi, 2016. "Analysing Household and Intra-urban Variants in the Consumption of Financial Services: Uncovering “Exclusion” in an English City," Journal of Consumer Policy, Springer, vol. 39(2), pages 199-221, June.
    • Handle: RePEc:kap:jcopol:v:39:y:2016:i:2:d:10.1007_s10603-016-9319-7
    DOI: 10.1007/s10603-016-9319-7
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    Cited by:

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    2. Caleb Gallemore & Kristian Roed Nielsen & Kristjan Jespersen, 2019. "The uneven geography of crowdfunding success: Spatial capital on Indiegogo," Environment and Planning A, , vol. 51(6), pages 1389-1406, September.
    3. Xuyang Li & Tongping Li & Hui Li & Junmei Qi & Linjie Hu, 2019. "Research on the Online Consumption Effect of China’s Urbanization under Population Aging Background," Post-Print hal-03007148, HAL.
    4. Xuyang Li & Tongping Li & Hui Li & Junmei Qi & Linjie Hu, 2019. "Research on the Online Consumption Effect of China’s Urbanization under Population Aging Background," Sustainability, MDPI, vol. 11(16), pages 1-14, August.
    5. Julie Birkenmaier & Qiang Fu, 2018. "Household Financial Access and Use of Alternative Financial Services in the U.S.: Two Sides of the Same Coin?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(3), pages 1169-1185, October.
    6. Meskoub, M., 2018. "Financial services in the EU : Is there a problem of financial exclusion?," ISS Working Papers - General Series 638, International Institute of Social Studies of Erasmus University Rotterdam (ISS), The Hague.
    7. Tomasz Szopiński, 2019. "Who is Unbanked? Evidence from Poland," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 13(4), December.
    8. P. M. Vik & D. Kamerāde & K. T. Dayson, 2024. "The Link Between Digital Skills and Financial Inclusion—Evidence from Consumers Survey Data from Low-Income Areas," Journal of Consumer Policy, Springer, vol. 47(3), pages 373-393, September.

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