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Salesperson Perceptions of Ethical Behaviors: Their Influence on Job Satisfaction and Turnover Intentions

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  • Charles Pettijohn
  • Linda Pettijohn
  • A. Taylor

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  • Charles Pettijohn & Linda Pettijohn & A. Taylor, 2008. "Salesperson Perceptions of Ethical Behaviors: Their Influence on Job Satisfaction and Turnover Intentions," Journal of Business Ethics, Springer, vol. 78(4), pages 547-557, April.
  • Handle: RePEc:kap:jbuset:v:78:y:2008:i:4:p:547-557
    DOI: 10.1007/s10551-007-9367-7
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    References listed on IDEAS

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    1. Wood, Van R. & Chonko, Lawrence B. & Hunt, Shelby D., 1986. "Social responsibility and personal success: Are they incompatible?," Journal of Business Research, Elsevier, vol. 14(3), pages 193-212, June.
    2. P.-L. Dubois & A. Jolibert, 2005. "Le marketing," Post-Print halshs-00095259, HAL.
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    Cited by:

    1. Julie N. Y. Zhu & Long W. Lam & Yan Liu & Ning Jiang, 2023. "Performance Pressure and Employee Expediency: The Role of Moral Decoupling," Journal of Business Ethics, Springer, vol. 186(2), pages 465-478, August.
    2. Conna Yang, 2014. "Does Ethical Leadership Lead to Happy Workers? A Study on the Impact of Ethical Leadership, Subjective Well-Being, and Life Happiness in the Chinese Culture," Journal of Business Ethics, Springer, vol. 123(3), pages 513-525, September.
    3. Lamar Pierce & Jason Snyder, 2015. "Unethical Demand and Employee Turnover," Journal of Business Ethics, Springer, vol. 131(4), pages 853-869, November.
    4. Maiju Kangas & Muel Kaptein & Mari Huhtala & Anna-Maija Lämsä & Pia Pihlajasaari & Taru Feldt, 2018. "Why Do Managers Leave Their Organization? Investigating the Role of Ethical Organizational Culture in Managerial Turnover," Journal of Business Ethics, Springer, vol. 153(3), pages 707-723, December.
    5. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    6. Victoria Bush & Alan J. Bush & Jared Oakley & John E. Cicala, 2017. "The Sales Profession as a Subculture: Implications for Ethical Decision Making," Journal of Business Ethics, Springer, vol. 142(3), pages 549-565, May.
    7. Weihui Fu, 2014. "The Impact of Emotional Intelligence, Organizational Commitment, and Job Satisfaction on Ethical Behavior of Chinese Employees," Journal of Business Ethics, Springer, vol. 122(1), pages 137-144, June.
    8. Robert Stewart & Sabrina Volpone & Derek Avery & Patrick McKay, 2011. "You Support Diversity, But Are You Ethical? Examining the Interactive Effects of Diversity and Ethical Climate Perceptions on Turnover Intentions," Journal of Business Ethics, Springer, vol. 100(4), pages 581-593, June.
    9. Pablo Ruiz-Palomino & Ricardo Martínez-Cañas & Joan Fontrodona, 2013. "Ethical Culture and Employee Outcomes: The Mediating Role of Person-Organization Fit," Journal of Business Ethics, Springer, vol. 116(1), pages 173-188, August.
    10. Hongdan Zhao & Qiongyao Zhou & Peixu He & Cuiling Jiang, 2021. "How and When Does Socially Responsible HRM Affect Employees’ Organizational Citizenship Behaviors Toward the Environment?," Journal of Business Ethics, Springer, vol. 169(2), pages 371-385, March.
    11. Ning Li & William Murphy, 2012. "A Three-Country Study of Unethical Sales Behaviors," Journal of Business Ethics, Springer, vol. 111(2), pages 219-235, December.
    12. Hongdan Zhao & Qiongyao Zhou, 2019. "Exploring the Impact of Responsible Leadership on Organizational Citizenship Behavior for the Environment: A Leadership Identity Perspective," Sustainability, MDPI, vol. 11(4), pages 1-15, February.
    13. Mei-Yen Chen, 2009. "Validation of the Wood’s Job Satisfaction Questionnaire among Taiwanese Nonprofit Sport Organization Workers," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 94(3), pages 437-447, December.
    14. Imran Shafique & Masood N. Kalyar & Bashir Ahmad, 2018. "The Nexus of Ethical Leadership, Job Performance, and Turnover Intention: The Mediating Role of Job Satisfaction," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 16(1), pages 71-87.
    15. Praveen Kumar Sharma & Rajnish Kumar Misra & Prachee Mishra, 2017. "Job Satisfaction Scale: Adaptation and Validation Among Indian IT (Information Technology) Employees," Global Business Review, International Management Institute, vol. 18(3), pages 703-718, June.
    16. David Dawson, 2018. "Organisational Virtue, Moral Attentiveness, and the Perceived Role of Ethics and Social Responsibility in Business: The Case of UK HR Practitioners," Journal of Business Ethics, Springer, vol. 148(4), pages 765-781, April.
    17. Weihui Fu & Satish Deshpande & Xiao Zhao, 2011. "The Impact of Ethical Behavior and Facets of Job Satisfaction on Organizational Commitment of Chinese Employees," Journal of Business Ethics, Springer, vol. 104(4), pages 537-543, December.
    18. Nicholas McClaren, 2013. "The Personal Selling and Sales Management Ethics Research: Managerial Implications and Research Directions from a Comprehensive Review of the Empirical Literature," Journal of Business Ethics, Springer, vol. 112(1), pages 101-125, January.
    19. Mehdi Abzari & Vahid Kabiripour & Adeleh Saeidi, 2015. "The Effect of Business Ethical Values on Turnover Intention: Mediating Role of Person-organization Fit Dimensions. The Case of Iranian Teachers in Public School," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 1(1), pages 65-81, March.
    20. Yafang Tsai & Shih‐Wang Wu, 2010. "The relationships between organisational citizenship behaviour, job satisfaction and turnover intention," Journal of Clinical Nursing, John Wiley & Sons, vol. 19(23‐24), pages 3564-3574, December.
    21. Victoria Smith & Peter Langford, 2011. "Responsible or redundant? Engaging the workforce through corporate social responsibility," Australian Journal of Management, Australian School of Business, vol. 36(3), pages 425-447, December.
    22. Pablo Ruiz & Carmen Ruiz & Ricardo Martínez, 2011. "Improving the “Leader–Follower” Relationship: Top Manager or Supervisor? The Ethical Leadership Trickle-Down Effect on Follower Job Response," Journal of Business Ethics, Springer, vol. 99(4), pages 587-608, April.

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