IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v174y2021i3d10.1007_s10551-020-04617-y.html
   My bibliography  Save this article

Workplace Spirituality and Experienced Incivility at Work: Modeling Dark Triad as a Moderator

Author

Listed:
  • Madhu Lata

    (Indian Institute of Technology Patna)

  • Richa Chaudhary

    (Indian Institute of Technology Patna)

Abstract

Management scholars view workplace spirituality as an effective means of improving employee well-being and organizational productivity. However, a spiritual work environment may also be beneficial for controlling employees’ experiences of uncivil behaviors in the workplace. Drawing on conservation of resources theory and cognitive appraisal theory, we proposed and explored the linkage between workplace spirituality and incivility experienced from supervisors and colleagues in the workspace. We also investigated the moderating effect of the dark triad on the relationship. The data collected from two different samples (Sample 1—Banking industry, N = 225, and Sample 2—Information Technology (IT) industry, N = 220) provided support for our hypotheses. In both studies, we found a significant negative correlation between workplace spirituality and incivility experienced from the two sources (supervisors and colleagues). While only psychopathy moderated the linkage between workplace spirituality and supervisor incivility in Sample 1, the moderation effect of all three dark traits was significant in case of colleague incivility. In Sample 2, each member of the dark triad moderated the association between workplace spirituality and incivility experienced from seniors and peers. The findings provided support for the cognitive appraisal theory by explaining how the practice of workplace spirituality alters employees’ perceptions of uncivil behaviors shown by their superiors and peers. The study makes a significant contribution to theory, research, and practice by presenting workplace spirituality as a solution to the ever-rising epidemic of incivility in the workplace.

Suggested Citation

  • Madhu Lata & Richa Chaudhary, 2021. "Workplace Spirituality and Experienced Incivility at Work: Modeling Dark Triad as a Moderator," Journal of Business Ethics, Springer, vol. 174(3), pages 645-667, December.
    • Handle: RePEc:kap:jbuset:v:174:y:2021:i:3:d:10.1007_s10551-020-04617-y
    DOI: 10.1007/s10551-020-04617-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-020-04617-y
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10551-020-04617-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lau, Chong M. & Sholihin, Mahfud, 2005. "Financial and nonfinancial performance measures: How do they affect job satisfaction?," The British Accounting Review, Elsevier, vol. 37(4), pages 389-413.
    2. Raja Muhamad Yusof & Nek Kamal Yeop Yunus & Ahmad Amri Zainal Adnan, 2019. "Examining Moderating Effect of Industrial Relations Climate on Workplace Spirituality and Counterproductive Work Behaviour," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 9(3), pages 353-363, July.
    3. Vaibhav Chawla & Sridhar Guda, 2013. "Workplace Spirituality as a Precursor to Relationship-Oriented Selling Characteristics," Journal of Business Ethics, Springer, vol. 115(1), pages 63-73, June.
    4. Ann-Frances Cameron & Jane Webster, 2011. "Relational Outcomes of Multicommunicating: Integrating Incivility and Social Exchange Perspectives," Organization Science, INFORMS, vol. 22(3), pages 754-771, June.
    5. Porath, Christine L. & Erez, Amir, 2009. "Overlooked but not untouched: How rudeness reduces onlookers' performance on routine and creative tasks," Organizational Behavior and Human Decision Processes, Elsevier, vol. 109(1), pages 29-44, May.
    6. Philip H. Mirvis, 1997. "Crossroads---“Soul Work” in Organizations," Organization Science, INFORMS, vol. 8(2), pages 192-206, April.
    7. Manu Gupta & Vinod Kumar & Mandeep Singh, 2014. "Creating Satisfied Employees Through Workplace Spirituality: A Study of the Private Insurance Sector in Punjab (India)," Journal of Business Ethics, Springer, vol. 122(1), pages 79-88, June.
    8. Hamed Rezapouraghdam & Habib Alipour & Huseyin Arasli, 2019. "Workplace spirituality and organization sustainability: a theoretical perspective on hospitality employees’ sustainable behavior," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 21(4), pages 1583-1601, August.
    9. Suchuan Zhang, 2020. "Workplace Spirituality and Unethical Pro-organizational Behavior: The Mediating Effect of Job Satisfaction," Journal of Business Ethics, Springer, vol. 161(3), pages 687-705, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Premilla D’Cruz & Shuili Du & Ernesto Noronha & K. Praveen Parboteeah & Hannah Trittin-Ulbrich & Glen Whelan, 2022. "Technology, Megatrends and Work: Thoughts on the Future of Business Ethics," Journal of Business Ethics, Springer, vol. 180(3), pages 879-902, October.
    2. WenChi Zou & BaoWen Lin & Ling Su & Jeffery D. Houghton, 2023. "Spiritual Leadership and Employee CSR Participation: A Probe from a Sensemaking Perspective," Journal of Business Ethics, Springer, vol. 186(3), pages 695-709, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elisabeth Nöhammer, 2022. "Meaning, Needs, and Workplace Spirituality," Merits, MDPI, vol. 3(1), pages 1-20, December.
    2. Suchuan Zhang, 2020. "Workplace Spirituality and Unethical Pro-organizational Behavior: The Mediating Effect of Job Satisfaction," Journal of Business Ethics, Springer, vol. 161(3), pages 687-705, January.
    3. Chitra Khari & Shuchi Sinha, 2018. "Organizational Spirituality and Knowledge Sharing: A Model of Multiple Mediation," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(4), pages 337-348, December.
    4. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    5. Nuraddeen Abubakar Nuhu & Kevin Baird & Sophia Su, 2022. "The association between the interactive and diagnostic use of financial and non-financial performance measures with individual creativity: The mediating role of perceived fairness," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 33(3), pages 371-402, September.
    6. Rabbia Jamal & Danish Ahmed Siddiqui, 2020. "The Effects of Workplace Incivility on Job Satisfaction: Mediating Role of Organizational Citizenship Behavior, Intrinsic and Extrinsic Motivation, Emotional Exhaustion," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(2), pages 5681-5681, December.
    7. Sania Khan & Wadi B. Alonazi & Azam Malik & Noor Raihani Zainol, 2023. "Does Corporate Social Responsibility Moderate the Nexus of Organizational Culture and Job Satisfaction?," Sustainability, MDPI, vol. 15(11), pages 1-17, May.
    8. Zhu Yao & Jinlian Luo & Na Fu & Xianchun Zhang & Qunchao Wan, 2022. "Rational Counterattack: The Impact of Workplace Bullying on Unethical Pro-organizational and Pro-family Behaviors," Journal of Business Ethics, Springer, vol. 181(3), pages 661-682, December.
    9. Panteha Farmanesh & Pouya Zargar & Vildan Esenyel & Asim Vehbi, 2021. "Linking Spiritual Leadership and Boundary-Spanning Behavior: The Bright Side of Workplace Spirituality and Self-Esteem," SAGE Open, , vol. 11(3), pages 21582440211, August.
    10. Yuntao Bai & Lili Lu & Li Lin-Schilstra, 2022. "Auxiliaries to Abusive Supervisors: The Spillover Effects of Peer Mistreatment on Employee Performance," Journal of Business Ethics, Springer, vol. 178(1), pages 219-237, June.
    11. Muhammad Asif Qureshi & Kamal bin Ab Hamid, 2017. "Impact of Supervisor Support on Job Satisfaction: A Moderating role of Fairness Perception," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(3), pages 235-242, March.
    12. Azman ISMAIL & Rozanariah MOHD SANI & Mohd Hamran MOHAMAD, 2014. "Communication Openness In Performance Appraisal Systems Enhancing Job Satisfaction," Journal of Public Administration, Finance and Law, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 5(5), pages 98-109, June.
    13. Sai Bhargavi Vedula & Rakesh Kumar Agrawal, 2024. "Mapping Spiritual Leadership: A Bibliometric Analysis and Synthesis of Past Milestones and Future Research Agenda," Journal of Business Ethics, Springer, vol. 189(2), pages 301-328, January.
    14. Aliasghar Aliakbarzadeh & Akbar Alem Tabriz, 2014. "Performance Evaluation and Ranking the Branches of Bank using FAHP and TOPSIS Case study: Tose Asr Shomal Interest-free Loan Fund," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 199-217, December.
    15. Ju-Hyun Jin & Eun-Ju Lee, 2019. "The Mediating Effect of Workplace Spirituality on the Relation between Job Stress and Job Satisfaction of Cancer Survivors Returning to Work," IJERPH, MDPI, vol. 16(19), pages 1-13, September.
    16. Miner, Andrew G. & Glomb, Theresa M., 2010. "State mood, task performance, and behavior at work: A within-persons approach," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(1), pages 43-57, May.
    17. Sholihin, Mahfud & Pike, Richard & Mangena, Musa & Li, Jing, 2011. "Goal-setting participation and goal commitment: Examining the mediating roles of procedural fairness and interpersonal trust in a UK financial services organisation," The British Accounting Review, Elsevier, vol. 43(2), pages 135-146.
    18. Jaewan Yang, 2016. "Thriving Organizational Sustainability through Innovation: Incivility Climate and Teamwork," Sustainability, MDPI, vol. 8(9), pages 1-12, August.
    19. Ann-Frances Cameron & Jane Webster, 2013. "Multicommunicating: Juggling Multiple Conversations in the Workplace," Information Systems Research, INFORMS, vol. 24(2), pages 352-371, June.
    20. Paulo B. Goes & Noyan Ilk & Mingfeng Lin & J. Leon Zhao, 2018. "When More Is Less: Field Evidence on Unintended Consequences of Multitasking," Management Science, INFORMS, vol. 64(7), pages 3033-3054, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:174:y:2021:i:3:d:10.1007_s10551-020-04617-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.