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A case study of cost-efficient staffing under annualized hours

Author

Listed:
  • Egbert Veen
  • Erwin Hans
  • Bart Veltman
  • Leo Berrevoets
  • Hubert Berden

Abstract

We propose a mathematical programming formulation that incorporates annualized hours and shows to be very flexible with regard to modeling various contract types. The objective of our model is to minimize salary cost, thereby covering workforce demand, and using annualized hours. Our model is able to address various business questions regarding tactical workforce planning problems, e.g., with regard to annualized hours, subcontracting, and vacation planning. In a case study for a Dutch hospital two of these business questions are addressed, and we demonstrate that applying annualized hours potentially saves up to 5.2% in personnel wages annually. Copyright Springer Science+Business Media New York 2015

Suggested Citation

  • Egbert Veen & Erwin Hans & Bart Veltman & Leo Berrevoets & Hubert Berden, 2015. "A case study of cost-efficient staffing under annualized hours," Health Care Management Science, Springer, vol. 18(3), pages 279-288, September.
  • Handle: RePEc:kap:hcarem:v:18:y:2015:i:3:p:279-288
    DOI: 10.1007/s10729-014-9292-0
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    References listed on IDEAS

    as
    1. Azmat, Carlos S. & Widmer, Marino, 2004. "A case study of single shift planning and scheduling under annualized hours: A simple three-step approach," European Journal of Operational Research, Elsevier, vol. 153(1), pages 148-175, February.
    2. Albert Corominas & Amaia Lusa & Rafael Pastor, 2007. "Planning production and working time within an annualised hours scheme framework," Annals of Operations Research, Springer, vol. 155(1), pages 5-23, November.
    3. M Caserta & E Quiñonez Rico, 2009. "A cross entropy-based metaheuristic algorithm for large-scale capacitated facility location problems," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1439-1448, October.
    4. Hertz, Alain & Lahrichi, Nadia & Widmer, Marino, 2010. "A flexible MILP model for multiple-shift workforce planning under annualized hours," European Journal of Operational Research, Elsevier, vol. 200(3), pages 860-873, February.
    5. Corominas, Albert & Lusa, Amaia & Olivella, Jordi, 2012. "A detailed workforce planning model including non-linear dependence of capacity on the size of the staff and cash management," European Journal of Operational Research, Elsevier, vol. 216(2), pages 445-458.
    6. Pastor, Rafael & Olivella, Jordi, 2008. "Selecting and adapting weekly work schedules with working time accounts: A case of a retail clothing chain," European Journal of Operational Research, Elsevier, vol. 184(1), pages 1-12, January.
    7. A Corominas & A Lusa & R Pastor, 2002. "Using MILP to plan annualised working hours," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(10), pages 1101-1108, October.
    8. Albert Corominas & Amaia Lusa & Rafael Pastor, 2004. "Planning Annualised Hours with a Finite Set of Weekly Working Hours and Joint Holidays," Annals of Operations Research, Springer, vol. 128(1), pages 217-233, April.
    9. Carlos Azmat & Tony Hürlimann & Marino Widmer, 2004. "Mixed Integer Programming to Schedule a Single-Shift Workforce under Annualized Hours," Annals of Operations Research, Springer, vol. 128(1), pages 199-215, April.
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    Cited by:

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