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The Influence of Physical Work Environment on Hotel Back-of-the House Employees’ Satisfaction and Productivity: A Case Study on Hilton Hotels

Author

Listed:
  • ASHRAF TAG-ELDEEN
  • ISLAM SALEM

    (Tourism Studies Department, Faculty of Tourism & Hotels, Alexandria University, Egypt)

  • Engelbert Falafel

    (Human Resources Department, Hilton King's Ranch, Egypt)

Abstract

The workplace environment is the most critical factor in keeping an employee satisfied in today’s business world...

Suggested Citation

  • ASHRAF TAG-ELDEEN & ISLAM SALEM & Engelbert Falafel, 2017. "The Influence of Physical Work Environment on Hotel Back-of-the House Employees’ Satisfaction and Productivity: A Case Study on Hilton Hotels," Tourism Research Institute, Journal of Tourism Research, vol. 18(1), pages 44-65, November.
    • Handle: RePEc:jtr:journl:v:18:y:2017:i:1:p:44-65
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    File URL: http://indexing.jotr.eu/Jotr/Volume18/V18-4.pdf
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    References listed on IDEAS

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    1. Russell A. Hill & Robert A. Barton, 2005. "Red enhances human performance in contests," Nature, Nature, vol. 435(7040), pages 293-293, May.
    2. Giannikis, Stefanos K. & Mihail, Dimitrios M., 2011. "Modelling job satisfaction in low-level jobs: Differences between full-time and part-time employees in the Greek retail sector," European Management Journal, Elsevier, vol. 29(2), pages 129-143, April.
    3. Helen Berry & Kathryn Bowen & Tord Kjellstrom, 2010. "Climate change and mental health: a causal pathways framework," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 55(2), pages 123-132, April.
    4. Alex Edmans & Darcy Pu & Chendi Zhang & Lucius Li, 2024. "Employee Satisfaction, Labor Market Flexibility, and Stock Returns Around the World," Management Science, INFORMS, vol. 70(7), pages 4357-4380, July.
    5. Alex Edmans & Darcy Pu & Chendi Zhang & Lucius Li, 2024. "Employee Satisfaction, Labor Market Flexibility, and Stock Returns Around the World," Management Science, INFORMS, vol. 70(7), pages 4357-4380, July.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Islam Elbayoumi Salem & Ahmed Mohamed Elbaz & Alamir Al-Alawi & Nasser Alhamar Alkathiri & Kareem A. Rashwan, 2022. "Investigating the Role of Green Hotel Sustainable Strategies to Improve Customer Cognitive and Affective Image: Evidence from PLS-SEM and fsQCA," Sustainability, MDPI, vol. 14(6), pages 1-17, March.

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    More about this item

    Keywords

    Physical Work Environment; Satisfaction; Productivity; Hilton;
    All these keywords.

    JEL classification:

    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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