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Modelling job satisfaction in low-level jobs: Differences between full-time and part-time employees in the Greek retail sector

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  • Giannikis, Stefanos K.
  • Mihail, Dimitrios M.

Abstract

Summary With the aim of contributing to the discussion on the level of job satisfaction of full-time compared to part-time employees, we examine the job satisfaction of Greek retail workers employed in the secondary labour market (non-managerial, non-professional occupations). Apart from assessing the level of job satisfaction, this research explores why full-time and part-time retail employees might differ on attitudes by tracing the different predictors of job satisfaction in such an idiosyncratic and demanding work environment. After addressing the concept and the quality of part-time work in the context of the retail sector, we develop the research hypotheses. Empirical evidence was obtained from 488 Greek retail employees using a structured questionnaire. The findings in this paper indicate significant differences on job satisfaction of employees by work status. Additional regression analysis revealed that employees' preferences for working hours and reward-related expectations provide significant evidence on the variation in general job satisfaction. In the context of the demanding retail sector, the findings of this survey provide retail managers significant guidelines on how to enhance the job satisfaction of their employees. Given the scarcity of empirical research on job satisfaction in Greece, the results of this paper offer insights into the determinants of job satisfaction to the wider academic community and to management professionals.

Suggested Citation

  • Giannikis, Stefanos K. & Mihail, Dimitrios M., 2011. "Modelling job satisfaction in low-level jobs: Differences between full-time and part-time employees in the Greek retail sector," European Management Journal, Elsevier, vol. 29(2), pages 129-143, April.
  • Handle: RePEc:eee:eurman:v:29:y:2011:i:2:p:129-143
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    Citations

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    Cited by:

    1. Dan Zhou & Sibo Yang & Xue Li, 2022. "Internet Use and Job Satisfaction: Evidence from China," IJERPH, MDPI, vol. 19(19), pages 1-16, September.
    2. Weidenstedt, Linda, 2017. "Does One Size Fit All? Investigating Different Empowerment Orientations in the Heterogeneous Workforce of the Swedish Retail Sector," Ratio Working Papers 296, The Ratio Institute.
    3. Zheng, G. & Ma, M. & Wang, Y. & Huang, J., 2020. "Craftsmanship spirit or professionalism: The impetus of barefoot social workers to complete their task identity for protecting disadvantaged children in China," Children and Youth Services Review, Elsevier, vol. 116(C).
    4. Konstantinos Gourzis & Stelios Gialis, 2019. "Dismantled Spatial Fixes in the Aftermath of Recession: Capital Switching and Labour Underutilization in the Greek Capital Metropolitan Region," International Journal of Urban and Regional Research, Wiley Blackwell, vol. 43(4), pages 741-759, July.
    5. Husameddin Khalil Harb & Serife Zihni Eyupoglu & Laith Tashtoush, 2023. "The Relationship Between Administrative Empowerment and Organizational Commitment: The Mediating Role of Job Satisfaction Amongst Academic Staff in Higher Education," SAGE Open, , vol. 13(4), pages 21582440231, December.
    6. HakemZadeh, Farimah & Sayin, Firat K. & Neiterman, Elena & Zeytinoglu, Isik Urla & Geraci, Johanna & Plenderleith, Jennifer & Lobb, Derek, 2021. "Does an alignment of employment policies and individual preferences affect intention to stay in the profession? Evidence from Canadian Midwives," Health Policy, Elsevier, vol. 125(4), pages 450-458.
    7. ASHRAF TAG-ELDEEN & ISLAM SALEM & Engelbert Falafel, 2017. "The Influence of Physical Work Environment on Hotel Back-of-the House Employees’ Satisfaction and Productivity: A Case Study on Hilton Hotels," Tourism Research Institute, Journal of Tourism Research, vol. 18(1), pages 44-65, November.
    8. Ra'ed (Moh'd Taisir) Masa'deh, Dr. & Haneen Yaseen & Yasar Shatnawi & Bader Obeidat, Dr., 2018. "Reviewing the Literature of the Effect of Talent Management on Organizational Effectiveness," Journal of Social Sciences (COES&RJ-JSS), , vol. 7(2), pages 139-156, April.
    9. MarĂ­a Navarro & Wiemer Salverda, 2019. "Earner Position and Job and Life Satisfaction: Do Contributions to the Household Income have the Same Effect by Gender and Occupations?," Journal of Happiness Studies, Springer, vol. 20(7), pages 2227-2250, October.

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