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Reviewing the Mediating Role of Quality Management Capabilities on the Effect of Information Technology on Organizational Performance

Author

Listed:
  • Laith Walid Fatafta

    (Department of Business Management, School of Business, The University of Jordan, Amman, Jordan)

  • Shaker Habis Nawafleh

    (AL Hussein Bin Talal University, Jordan)

  • Heba Eid Al Darwaish

    (MBA/Accounting Graduate at School of Management and Finance, The University of Jordan-Aqaba Branch, Jordan)

Abstract

Information Technology (IT) is considered as an important element of any organization. Its effect on global business is becoming widely felt. Also, it is extremely argued that IT is rapidly becoming the most important factor in increasing organizational performance and productivity. Also, quality management is also one of the most important management philosophies directed towards improving organization performance. The purpose of this paper is to reviewing the literature regarding the mediating role of quality management capabilities on the effect of information technology on organizational performance.

Suggested Citation

  • Laith Walid Fatafta & Shaker Habis Nawafleh & Heba Eid Al Darwaish, 2019. "Reviewing the Mediating Role of Quality Management Capabilities on the Effect of Information Technology on Organizational Performance," Journal of Business & Management (COES&RJ-JBM), , vol. 7(3), pages 234-251, July.
    • Handle: RePEc:jso:coejbm:v:7:y:2019:i:3:p:234.251
    DOI: 10.25255/jbm.2019.7.3.234.251
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    References listed on IDEAS

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